OCTOBER 2012 P/ID 28508/PCMH

Time : Three hours Maximum : 100 marks

SECTION A (10 2 = 20 marks)
Answer ALL questions, each in 50 words.
All questions carry equal marks.
1. Define HR planning.
u vmhku .
2. What do you mean by the term quality of work
life?
o UPz u Gu G?
3. What are the causes for stress?
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4. Who is called as a change agent?
zu Hkzx s v{v ?
5. Define perception.
]u E[Su.
6. What is group dynamics?
S n G G?
(6 pages)
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7. Define culture.
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8. What is major cause for conflict in the
organization?
Pzx k APzv EshuP
Pn[P G?
9. What do you mean by MBO?
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10. Define HRIS.
u uP \P A .
SECTION B (5 6 = 30 marks)
Answer ALL questions, each in 250 words.
All questions carry equal marks.
11. (a) Explain the importance of human resource
management in brief.
u s UQzxzu
.
Or
(b) Briefly explain the duties and
responsibilities of human resource manager
in the changing economic environment.
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u PhP
P ?
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12. (a) State the importance of manpower planning
and elaborate its objectives.
u B vmhh UQzx[P
P USP.
Or
(b) Describe the selection process of employees.
oP uukUS P
_UPP .
13. (a) How to evaluate the training programmes?
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?
Or
(b) What is training and development? Explain
the various methods of training.
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u ] vmh[P USP.
14. (a) Explain MBO method of performance
appraisal.
Pzx Aih s,
u \mk vkP
USP.
Or
(b) Describe the modern methods of performance
appraisal.
u \mk vk P
USP.
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15. (a) What is collective bargaining and explain its
importance in industrial relations?
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xPUS Ch E
UQzxzu .
Or
(b) Explain the relationship between human
resource management and total quality
management for organizational effectiveness.
u s
UPmkmk u sUQh
CUS E USP.
SECTION C (5 10 = 50 marks)
Answer ALL questions, each in 500 words.
All questions carry equal marks.
16. (a) Explain the various steps in the HRP
process.
u B vmhh P
i{P .
Or
(b) Explain the techniques of employee demand
forecasting.
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A Eu EzvP ?
[P.T.O.]
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17. (a) What do you understand by employee
remuneration? What are its significance?
u u {zv G G?
Au UQzx[P G?
Or
(b) Discuss is the procedure for fixing the salary
for monthly rated employees.
u \ FP \zu
{n \ P .
18. (a) Explain the barriers of effective
communication.
uP zvS ChP CUS
uhUPP .
Or
(b) Bring out the various types of welfares.
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19. (a) Explain the various HR ethical issues.
u s E |P
.
Or
(b) What is HRM evaluation? Why it is justified?
Explain in detail.
u s vk .
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20. (a) Explain the various components of
compensation.
|h Dk s EhUP[P
USP.
Or
(b) How do the results of performance affect the
HR activities in the organisation? Explain.
{Pzv u \kP Au
P Gu vUQ? UP.