Defective/Damaged or Incomplete

Product Apology Letter

This package contains:
1. Instructions & Checklist for a Defective/Damaged or Incomplete Product
Apology Letter
. Defective/Damaged or Incomplete Product Apology Letter
Instructions & Checklist for
Defective/Damaged or Incomplete Product
Apology Letter
! "his package contains #1$ Instructions & Checklist for
Defective/Damaged or Incomplete Product Apology Letter% and #$
Defective/Damaged or Incomplete Product Apology Letter%
! "his form is designed to assist you in drafting a letter for &hen you need
to apologi'e for delivering a defective( damaged or incomplete product.
! )e sure to include any *enclosures+ mentioned in the letter. If there are
no *enclosures+ you may delete *,nclosure+ from the -ottom of the letter.
! )e sure to sign the letter and to make a copy -efore sending it out.
! )racketed instructions may -e included on this form to assist you in
completing it and should -e removed -efore printing. .enerally in
/icrosoft 0ord( you can click on the -racketed instruction and start
typing.
! "hese forms are not intended and are not a su-stitute for legal advice.
"hese forms should only -e a starting point for you and should not -e
used &ithout consulting &ith an attorney first. An attorney should -e
consulted -efore negotiating any document &ith another party.
! "he purchase and use of these forms( is su-1ect to the Disclaimers and
"erms of 2se found at findlegalforms.com.
[Your Name]
[Street Address]
[City, State ZIP Code]
[phone number - optional]
[email address - optional]
November 9, !"!
[Name o# $e%ipient]
[&itle]
[Company Name]
[Street Address]
[City, State ZIP Code]
'ear [Name o# $e%ipient](
It )as re%ently brou*ht to my attention that you re%eived a
[de#e%tive+dama*ed+in%omplete] [Name o# Produ%t],
I am truly sorry that the item re%eived did not meet our normal hi*h standards, I assure
you that a repla%ement )ill be shipped to you immediately, It is %ertainly our intent to
provide only the hi*hest -uality items to our %ustomers, and I re*ret that your produ%t
apparently slipped past our -uality %ontrol measures, I appre%iate your brin*in* this
matter to our attention,
A*ain, I sin%erely apolo*i.e #or our error and than/ you #or the opportunity to %orre%t it,
Sin%erely,
[Your Name]