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  • Hospital Staffing New

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    Rahul Pathrabe
    30 views1 page
    The document outlines staffing needs for shifts at a call center over different time periods throughout the day. It includes the minimum number of employees needed for each shift, the costs associated per shift, and ensures at least the minimum number of employees are scheduled while minimizing total staffing costs. Key time periods are staffed by both English and Spanish speakers to meet call volume demands within budget.

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    The document outlines staffing needs for shifts at a call center over different time periods throughout the day. It includes the minimum number of employees needed for each shift, the costs associated per shift, and ensures at least the minimum number of employees are scheduled while minimizing total staffing costs. Key time periods are staffed by both English and Spanish speakers to meet call volume demands within budget.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    30 views1 page

    Hospital Staffing New

    Uploaded by

    Rahul Pathrabe
    The document outlines staffing needs for shifts at a call center over different time periods throughout the day. It includes the minimum number of employees needed for each shift, the costs associated per shift, and ensures at least the minimum number of employees are scheduled while minimizing total staffing costs. Key time periods are staffed by both English and Spanish speakers to meet call volume demands within budget.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
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    A B C D E F G H I J K L M N O P Q R
    Staffing Call Centre
    7am-3pm 7am-3pm 9am-5pm 9am-5pm11am-7pm 11am-7pm 1pm-9pm 1pm-9pm 3pm-7pm 5pm-9pm Range Name Cells
    Shift Shift Shift Shift Shift Shift Shift Shift Shift CostPerShift C5:G5
    Cost per Shift $40 $40 $40 $40 $40 $44 $44 $44 $44 $48 MinimumNeeded J8:J17
    Total Minimum NumberWorking C21:G21
    Time Period Shift Works Time Period? (1=yes, 0=no) Working Needed ShiftWorksTimePeriod C8:G17
    7am-9am 1 0 0 0 0 0 0 0 >= 5.33333 TotalCost J21
    9am-11am 0 1 1 0 0 0 0 0 >= 11.3333 TotalWorking H8:H17
    11am-1pm 1 0 0 1 1 0 0 0 0 >= 9.33333
    1pm-3pm 0 1 1 0 0 1 1 0 0 0 >= 12.6667
    3pm-5pm 0 0 1 1 0 0 1 1 0 >= 10.6667
    5pm-7pm 0 0 0 0 1 1 0 1 1 0 >= 4.66667
    7pm-9pm 0 0 0 0 0 1 0 1 0 >= 1.33333
    3PM-7PM 5PM-9PM
    Total
    English
    Cost
    Total
    Spanish
    Cost
    Number Working x1 x2 x3 x4 x5 x6 x7 x8 y1 y2 $0 0
    Spanish Person
    Time Period Min Needed English Spanish needed
    7am-9am 80 64 16 1.333333
    9am-11am 170 136 34 2.833333
    11am-1pm 140 112 28 2.333333
    1pm-3pm 190 152 38 3.166667
    3pm-5pm 160 128 32 2.666667
    5pm-7pm 70 56 14 1.166667
    7pm-9pm 20 16 4 0.333333
    Shift
    7AM-3PM 9AM-5PM 11AM-7PM 1PM-9PM
    Shift Shift Shift Shift

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