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Honeywell Automation India Limited

56 & 57, Hadapsar Industrial Estate,


Pune: 411 013
SERVICE REPORT
SR No.: ORN:
Log Date & Time:
Onsite Arrival Date & Time:
Resolution Date & Time:
Customer Name:
End User Customer Name:
Site Address:


Tel/FAX No:
Contact Person:
System Type:
System Release:
Call Type:
WR OTS
PM CM
SD OTHERS

WR: Warranty OTS: One Time Service Preventive Maintenance CM: Corrective Maintenance SD: Shut Down


Name of Fault:


Action Taken:



HAIL Enginner Customer
Signature : Signature :
Name : Name :
Call Complete : Y/N
Customer Copy Honeywell Copy File Copy



CUSTOMER FEEDBACK
Service Feedback
Service Parameters
Very
Satisfied
Satisfied Neutral Dissatisfied
Very
Dissatisfied
Other Remarks
Adherence to HSE Requirements


Engineers Knowledge on the
System


Availability of Tools & Tackles


Response to the Queries


Timelines & Adherence to
Schedule


Completion of Expected Job


Logistics Support as per contract
terms


Quality of Service


Spare Requirement: Spare Type Qty

Recommended Action / Customer Comments:



1800-233-5051
or 020-66072718 or 020-66072719
GCCC.INDIAHPS@honeywell.com
Honeywell Automation India Limited
Format No. SPRD.502.F1, Rev.0

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