CNG TY C PHN U T PHT TRIN

CNG NGH IN T VIN THNG

eHotel
GII PHP IPTV CHO
KHCH SN - RESORT

ELCOM 2012

eHotel - Bring your hotel the luxury style

Mc lc

1. Gii thiu ................................................................................................................ 4

1.1.

IPTV l g? ................................................................................................................................4

1.2.

IPTV Hotel l g? ....................................................................................................................4

1.3.

eHotel l g ? ...........................................................................................................................4

2. Gi tr ca sn phm ............................................................................................ 4
2.1.

Li ch cho nh cung cp dch v .....................................................................................4

2.2.

Li ch cho khch lu tr ....................................................................................................5

2.3.

Nh cung cp ni dung chuyn nghip .........................................................................5

2.4.

Ti sao bn nn chn chng ti .......................................................................................6

3. M hnh tng th ................................................................................................... 6

3.1.

M hnh kin trc logic ........................................................................................................6

3.2.

M hnh hot ng ................................................................................................................8

3.3.

M hnh trin khai .................................................................................................................9

3.2.1
3.2.2
3.2.3
3.2.4
3.3.1
3.3.2
3.3.3
3.3.4
3.3.5

Pha
Pha
Pha
Pha

nh cung cp ni dung .............................................................................................................. 8

nh cung cp sn phm - dch v (ELCOM) ........................................................................... 8
nh khai thc h thng (Hotel resort) ................................................................................. 8
ngi dng cui .......................................................................................................................... 8

eHotel server (Middlware server) ..................................................................................................... 9

VOD server ........................................................................................................................................... 9
LiveTV server ....................................................................................................................................... 9
Settop-box ....................................................................................................................................... 10
Yu cu v h tng mng ca khch sn (Edge network) ......................................................... 10

4. Tm tt sn phm ............................................................................................... 10
4.1.

Li cho ...................................................................................................................................10

4.2.

Mn hnh chnh .....................................................................................................................11

4.3.

Thng tin khch sn ...........................................................................................................12

4.4.

Dining ......................................................................................................................................12

4.5.

Phim .........................................................................................................................................13

4.6.

Tivi ............................................................................................................................................14

4.7.

Bn & ch ng ............................................................................................................15

4.8.

Danh lam thng cnh a phng .................................................................................16

4.9.

Nhc .........................................................................................................................................16

4.10. Tr chi ...................................................................................................................................18

4.11. Internet...................................................................................................................................18
4.12. Hot ng ca khch sn .................................................................................................19
4.13. Vn chuyn ............................................................................................................................19
4.14. Housekeeping .......................................................................................................................20
4.15. Bill & Checked .......................................................................................................................21
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4.16. D bo thi tit ....................................................................................................................21
4.17. T gi .......................................................................................................................................22
4.18. Hn gi bo thc .................................................................................................................23
4.19. Hp th ...................................................................................................................................23

5. M hnh kt ni h thng eHotel ...................................................................... 24

6. Thng s k thut ............................................................................................... 24

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Gii thiu

1.
1.1.

IPTV l g?

IPTV l mt h thng dch v truyn hnh k thut s, c pht i nh giao thc Internet, thng
qua mt h tng mng, m h tng mng ny c th bao gm vic truyn thng qua mt kt ni
bng thng rng IP.

IPTV l truyn hnh, nhng thay v qua hnh thc pht hnh v tuyn hay truyn hnh cp th
c pht hnh n ngi xem(user), cc user c th thng qua my vi tnh PC hoc tivi kt hp
vi STB (set topbox) s dng dch v IPTV.

1.2.

IPTV Hotel l g?

IPTV Hotel l s kt hp ca IPTV vi cc dch v gi tr gia tng, v cc dch v b tr dnh ring cho
khch sn/resort.

1.3.

eHotel l g ?

eHotel l sn phm ca ELCOM pht

trin dnh cho khch sn, resort, da
trn nn tng cng ngh mi nht
ca IP nh Live-TV, VOD, MOD,
nVOD, InteractiveTV, PVR , kt
hp vi cc yu cu ring ca khch
sn.
ELCOM pht trin eHotel trn nn m c th kt ni vi cc h thng qun l khch sn, h thng
camera quan st, h thng qun l ca t trn cng ngh IP,
eHotel mang ti cho khch lu tr dch v m h thc s ang mong i, nhng dch v gii tr tng
tc cao cp v truy cp internet tc cao thng qua mn hnh Tivi ngay ti phng. V c bit l cc
dch v m khch lu tr c th la chn, tm hiu, t hng cc dch v tin nghi ca khch sn/resort
hay tm kim cc thng tin du lch, nh hng, phng tin giao thng, khu mua sm ngay ti phng mt
cch trc quan.

Gi tr ca sn phm

2.
2.1.

Li ch cho nh cung cp dch v

To s khc bit trong cung cp dch v gii tr ti phng

Tha mn nhu cu gii tr ca khch lu tr.
To nhiu phng thc kinh doanh dch v thng qua h thng
Knh marketing trc tip hiu qu n nhm khch hng mc tiu.
Nng cao gi tr thng hiu cng nh hnh nh ca khch sn/ resort.

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2.2.

Li ch cho khch lu tr

Cung cp h thng dch v gii tr truyn hnh tng tc hp dn mang ng cp th gii

Mang li s tri nghim n tng cho khch lu tr
Truyn ti thng ip Khch hng l thng n tn mi phng
Tha mn nhu cu tm hiu thng tin cc dch v ca khch sn - resort bng hnh nh, video,
audio qua cc knh thng tin, dch v.

2.3.

Nh cung cp ni dung chuyn nghip

Tha thun cc hp tc, k hp ng cung cp

ni dung cho nh cung cp dch v

Bin tp ni dung
Gim st theo di cc hot ng cung cp ni dung ca nh cung cp dch v
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2.4.

Ti sao bn nn chn chng ti

Bo hnh & v ch hu mi: chnh sch chm

sc khch hng

Kt ni hon ho: s kt ni hon ho vi cc

phn mm khch ca khch sn

Ty bin: Vi kh nng ty bin cao theo yu cu

ca khch hng th hin phong cch t trng
ring theo tng khch sn/resort

Lp t: n gin, nhanh chng

Cu hnh: Linh hot, c kh nng m rng.
Chi ph u t: thp hn so vi sn phm nhp t nc ngoi.
Cng ngh tin tin: H tr cng ngh cung cp hnh nh SD hoc HD, mang li hnh nh sng
ng v trung thc.

Cht lng: H thng m bo hot ng tt 24/24h.

Dch v: i ng nhn vin h tr nhanh chng, 24/7 ngy trong tun.
Bo tr: K hoch bo tr linh hot gip khch sn/ Resort an tm trong vic khai thc h thng
dch v.

M hnh tng th

3.
3.1.

M hnh kin trc logic

M t cc thnh phn trong m hnh:

Ngi dng cui: S dng TV vi IP STB (IP Set Top Box) kt ni vi Network ty thuc vo
kiu Access Network (LAN/WAN). Ti y lu khch s khai thc cc dch v ca h thng, nh
la chn cc knh v xem phim theo yu cu, thng qua TV vi Remote Control tng tc trn
giao din hng dn ngi dng thn thin EPG (Electronic Program Guide) l h thng cung
cp ni dung (content) v c trnh din trn cc mn hnh LCD-TV.
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Access Network: l khi h tng mng vi cht lng v bng thng m bo cc dch v hot
ng tt, cung cp v m bo kt ni ti ngi dng cui, m bo cht lng, bng thng kt
ni.

Nh cung cp ni dung: Bao gm cc nh cung cp ni dung nh nh sn xut phim, i truyn

hnh, nh cung cp dch v internet ...

Trung tm iu khin v qun tr h thng: thc hin chc nng iu khin h thng ti trung
tm, h thng Live-TV m nhn y cc tnh nng nh: VOD, Live TV, EPG, Middleware, Bill
System Ngoi ra h thng cn cung cp cc dch v: Radio online, MOD (Music on Demand),
Web Tivi,

LiveTV: Ti trung tm h thng thu nhn tn hiu truyn hnh k thut s v tinh hay cc knh
truyn hnh k thut s mt t thng qua ng-ten (kt ni vi cng DVB-S, DVB-S2 ca my
ch). Live TV thc hin cc chc nng nh nhn tn hiu, b gii m, b m ha, b dn
knh, lung IP, b nh tuyn a truyn thng, vi kh nng nhn tn hiu trn 50 knh TV.
Ngi dng cui s la chn cc knh v ni dung qua giao din EPG trc tip trn TV.

VOD: Bao gm chui cc Video Server lm nhim v cung cp dch v VOD, lu tr ni dung
Video, p ng cc thao tc VCR (Play, Stop, Forward, Fast Forward, Rewind, Bookmark,
Seek). Thc hin nhim v cung cp dch v truyn hnh theo yu cu ti ngi s dng
cui. Thng qua giao din EPG, VOD x l cc yu cu ca ngi s dng nh tm kim,
la chn ni dung t th vin ni dung. Chuyn cc tng tc video cho Video Server x l,
ng thi s tng tc vi STB gii m v trnh din Video.

EPG: Cung cp cho ngi dng u cui giao din tng tc trn TiVi, x l cc tng tc,
p ng cc yu cu, tr kt qu v qun l cc giao dch.

Billing System (h thng tnh cc): m nhim thit lp cc phng thc tnh cc ngi
xem, ghi nhn s liu cc s dng dch v, xut gi d liu cho ng dng tnh cc. Chc
nng c bn ca h thng tnh cc:

Qun l c s d liu thu bao

nh gi dch v sn c

To v qun l k hoch tnh cc

Qun tr card truy cp

Middleware: L nn tng trung tm ca IPTV eHotel, l s kt ni gia trung tm x l (core

modules) vi cc dch v trn giao din ngi dng. Giao din ngi s dng ca h thng
Middleware cho php h tr cc dch v:

ELCOM 2011

TV channels

Video On Demand(VoD)

Virtual Cinema ( NVoD)

Time-Shifted TV

TV on Demand

Network Personal Video Recorder (NPVR)

Electronic Program Guide (EPG).

Subscriber Management System;

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Billing System

Encoder: m nhim vai tr m ha ni dung video cung cp cho Video Server. Cc ni

dung bao gm cc nh dng video khc nhau, t cc ngun cung khc nhau nh a
VCD/DVD, bng video, File Video D liu ny s c m ha sang nh dng ph hp
vi Video Server v lu tr ti video server.

3.2.
3.2.1

M hnh hot ng
Pha nh cung cp ni dung

Tha thun cc hp tc, k hp ng cung cp ni dung cho nh cung cp dch v

Bin tp ni dung
Gim st theo di cc hot ng cung cp ni dung ca nh cung cp dch v
3.2.2

Pha nh cung cp sn phm - dch v (ELCOM)

Cung cp ci t, thit lp h thng, cu hnh dch v m bo h thng hat ng tt theo ng

nhu cu ca ch u t.

Kt hp vi nh cung cp h tng mng a dch v n cc phng, m bo h thng v cc

dch v sn sng p ng khai thc ca ngi dng cui.

o to hun luyn nhn vin k thut, nhn vin qun tr, nhn vin khai thc h thng.
H tr k thut cho i ng vn hnh h thng, bo hnh bo tr, sa cha, nng cp h thng.
3.2.3

Pha nh khai thc h thng (Hotel resort)

u t h thng thit b, h tng mng

Kt hp vi nh cung cp sn phm trin khai h thng, a h thng vo hot ng.
Xy dng cc m hnh kinh doanh v m hnh cung cp, khai thc cc dch v mt cch hiu qu.
Lin kt vi nh cung cp ni dung, tha thun v bn quyn v cc ni dung cung cp
3.2.4

Pha ngi dng cui

Ti mi phng trong khch sn, resort c trang b cc thit b nh TiVi LCD, Set-Top Box
(STB). Cc thit b ny c ci t sn, h thng lun trong tnh trng sn sng hot ng.
Bt k lc no, lu khch cng u c th s dng h thng eHotel vi dch v truyn thng gii
tr m h thng eHotel cung cp.

Lu khch ch cn bt TV, Set - Top Box s t ng kt ni ti h thng my ch trung tm v

hin th giao din EPG gip lu khch khai thc h thng thng qua giao din EPG tng tc ti
cc dch v mt cc d dng

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3.3.

3.3.1

M hnh trin khai

eHotel server (Middlware server)

y l tp hp cc module core ca h thng eHotel, m bo s vn hnh ca ton h thng v s

kt ni ca cc dch v (INFO, Video, LiveTV, Music, Radio,..)
H thng c th c mt hoc nhiu Middlware server d phng v thay th ln nhau phng
nga s c.
3.3.2

VOD server

H thng lu tr dng cng ngh RAID5 m bo server vn tip tc vn hnh nu c 1 cng b

h hng v c th c thay th nng (thay th cng ngay trong lc server ang hot ng m
khng cn phi dng dch v) m bo tnh n nh trong vic cung cp dch v cho lu khch.
H thng c th c mt hoc nhiu VOD Server c th d dng m rng dung lng lu tr video
ca h thng, d dng to nn mt kho phim gn nh v hn i vi lu khch.
3.3.3

LiveTV server

Cho php tip pht ti a 12 transponder khc nhau, hoc tng ng vi 12 tn s truyn hnh v
tinh khc nhau (theo yu cu knh ca khch sn/resort), mi tn s c th c t 5 n 15 knh
truyn hnh khc nhau ty thuc vo nh cung cp dch v truyn hnh v tinh
1 server LiveTV c kh nng:

Tip pht n 80 knh truyn hnh ng thi

Thc hin recording theo lch t trc lu li ni dung ca cc knh truyn hnh khc
nhau
Ty theo cu hnh m khch sn yu cu, server c th qun l n 400 ti khon LiveTV
Recorder (tng ng vi 400 STB), dung lng lu tr ca mi ti khon l 2GB (tng
ng vi khon 2 gi video) nhm gip cho lu khch c th t mnh t lch record li
cc knh truyn hnh m mnh yu thch vo nhng thi im mnh khng th xem c.

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3.3.4

Settop-box
S dng HD Set-top box c thit k ring cho lnh vc Hospitality vi cc t tnh ni bt nh thit
k nh gn vi dy thu tn hiu hng ngoi ko di (tn hiu ca remote control) c th n STB
di mt bn hoc sau TiVi
3.3.5

Yu cu v h tng mng ca khch sn (Edge network)

m bo cung cp dch v m bo cht lng v n nh n cc phng trong khch sn/resort,

h thng mng h tng cn phi p ng yu cu sau:

4.

Phi m bo bng thng ti thiu 12Mbps (cht lng HD) n mi STB trong khch sn v
c thit lp QoS cho gi tin video
H thng cc switch trong mng Edge phi h tr tnh nng Multicast (IGMP v2) m h
thng khng b nghn mng khi pht nhiu knh LiveTV.

Tm tt sn phm

Sau y l mt s giao din dch v ca h thng IPTV eHotel (ni dung trn cc hnh ch mang tnh
minh ha):

4.1.

Li cho
T mn hnh welcome h thng s gi ti lu khch thng ip cho n, thng ip chc
mng (chc mng ngy sinh nht ca khch, ngy ci ) ca khch sn/ resort.

H thng h tr nhiu ngn ng v c lit k cho lu khch la tron ngn ng ph hp

vi mnh.
Giao din Welcome ca eHotel chc chn s lm cho lu khch ngc nhin v gy c n
tng ngay t ban u.

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Hnh 01 : Giao din mn hnh li cho

4.2.

Mn hnh chnh
Ti mn hnh chnh ton b cc chc nng dch v ca h thng eHotel u c hin th
tng quan v y hng n s n gin v d dng.

Ti y, v tr cc chc nng dch v trn mn hnh cng nh cc chc nng dch v c th

thay i theo nhu cu ca khch sn/ resort.

Ngoi cc chc nng chnh ca h thng th phn trn (header) h thng c th a v hin
th logo ca khch sn qung b n khch hng v phn hin th nhanh cc thng tin
thi gian v thi tit

Phn chc nng thng bo nhanh cho khch hng v li nhn, hp th cng nh cc s
kin sp din ra ca khch sn nh thng tin khuyn mi, m hi ca nhc, tic qun
b ti khch hng (footer)

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Hnh 02 : Giao din mn hnh chnh

4.3.

Thng tin khch sn

Khch sn/ resort thng xuyn phi tn chi ph cho qung co, in t ri, gii thiu
cc dch v ca khch sn/ resort ti khch lu tr.

Khch sn/ resort c mn n mi, nh hng ca khch sn/ resort ang c t chc tic
buffet, bn mun thng bo cho khch lu tr ca mnh.

Khch sn/ resort hm nay c t chc bui ca nhc t thin, bn mun mi ngi cng tham
gia ng h

Hnh 03 Giao din mn hnh thng tin khch sn

4.4.

Dining
H thng cung cp cho khch sn/ resort mt knh gii thiu qung b cng nh tng tc
vi cc dch v ca khch sn ngay trn mn hnh tivi.

Khch lu tr mun gi n, ung ngay ti phng, v yu cu tip vin a ln, nay

vic ny tht n gin vi cc dch v trn eHotel, bn ch cn chn n, thc ung ngay
trn mn hnh tivi.

Khch lu tr mun t ch ti nh hng ca bn m khng bit nh hng ca bn th no,

ti sao bn khng cho khch lu tr t tay mnh t ch vi y cc thng tin nh khi
khch ti tn ni: chn v tr ngay trn Tivi, chn cc mn n hp dn.

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Hnh 04 Giao din danh sch loi thc n/ ung

Hnh 05 Giao din danh sch mn n/ ung

4.5.

Phim
Xem phim nh trn u a ngay trn dch v gii tr xem phim VOD.
Vi cht lng phim theo chun full HD (cht lng phim tt nht hin nay) mang n cho
khch hng cm gic nh ang c thng thc nhng b phim ngay ti rp chiu phim.

Vi mt kho phim ln c phn chia thnh cc ch to s tin li cho khch hng la

chn.

Cp nht lin tc nhng b phim mi nht, hot nht, ang c trnh chiu ti cc rp.
H thng h tr cho khch sn chc nng tnh ph cho cc phim ca h thng t khch lu
tr.

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Hnh 06 Giao din danh sch phim

Hnh 07 Giao din mn hnh xem phim

4.6.

Tivi
Vi li th l nh pht trin phn mm trc tip chng ti mang n cho khch hng nhiu
s la chn v nh cung cp cng nh h thng cc knh truyn hnh, theo tiu ch a dng
v nh cung cp, y v ni dung, phong ph v chng loi.

Dch v truyn hnh vi danh sch la chn hn 100 knh truyn hnh trong nc v quc t
gip cho khch lu tr c th xem cc knh truyn hnh m mnh yu thch trong khi vn i
du lch.

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Ngoi ra h thng cn h tr chc nng record cc knh truyn hnh cho khch hng, khi
khch khng th xem cng 1 lc nhiu trng trnh yu thch, hoc ra ngoi khng th xem
trc tip.

Ngoi ra h thng cn cung cp cho khch sn chc nng tnh ph cho cc knh truyn hnh
c tr ph t khch lu tr.

Hnh 08 Giao din danh sch knh tivi

Hnh 09 Giao din mn hnh xem tivi

4.7.

Bn & ch ng
Truy cp thng tin, ng i v ch dn ng i cc a im du lch, mua sm n ung

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Hnh 10 Giao din mn hnh bn

4.8.

Danh lam thng cnh a phng

Danh sch tour, danh lam thng cnh, khu mua sm ca a phng

Hnh 11 Giao din danh sch danh lam thng cnh

4.9.

Nhc
n tng vi kho nhc a dng, lin tc cp nht chc chn s lm hi lng i vi nhng
khch hng kh tnh nht.

c phn chia thnh cc ch to s tin li cho s thch ca khch lu tr.

Kho nhc c cp nht lin tc cc ca khc mi nht ngoi th trng, mang n cho
khch c cm gic ang c thng thc cc ca khc mi xut bn.
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Hnh 12 Giao din th loi nhc

Hnh 13 Giao din mn hnh chi nhc

ELCOM 2011

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4.10. Tr chi

Hnh 14 Giao din danh sch games

4.11. Internet
Khch lu tr c th c mail, cht, lt web n gin trn TV thng qua bn phm khng
dy.

Khch c th xem tin tc v la chn dch v in ngy trn giao din ca mn hnh TV.
Dch v tin tc News cung cp nhng thng tin mi nht v c cp nht lin tc t
cc t bo in t ph bin nht hin nay.

Hnh 15 Giao din danh sch mc internet

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4.12. Hot ng ca khch sn

Thng tin v cc hot ng trong khch sn nh hot ng th thao, du lch, s kin cng nh
lch trnh, a im din ra cc hot ng

Hnh 16 Giao din danh sch cc s kin

Hnh 17 Giao din chi tit s kin

4.13. Vn chuyn
Khch sn/ resort c dch v xe a n khch vo cc thi gian nht nh, v c lch trnh
lm sao khch hng bit iu m khng cn phi lin h hi tip tn.

Khch lu tr c nhu cu thu xe ph v tour t thit k m cha bit tm kim cc thng

tin thu xe ti u

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Hnh 18 Giao din dch v vn chuyn

4.14. Housekeeping

Hnh 19 Giao din dch v ti phng

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Hnh 20 Giao din mn hnh ng k dch v

4.15. Bill & Checked

Xem li thng tin v gi c cc dch v m mnh s dng trong thi gian lu tr.

Hnh 21 Giao din danh sch bill

4.16. D bo thi tit

Thng tin d bo thi tit cc vng min ti Vit Nam

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Hnh 22 Giao din thng tin thi tit

4.17. T gi
Tnh nng t gi ngoi t mang n cho khch thng tin t gi mi nht gia ng tin Vit Nam
so vi cc ng tin khc trn th gii.

Hnh 23 Giao din thng tin t gi

ELCOM 2011

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4.18. Hn gi bo thc

Hnh 24 Giao din mn hnh hn gi bo thc

4.19. Hp th
Tin nhn - Message: Khi khch lu tr s dng cc dch v c lin quan n t bn, chn mn
n, tnh ph th cc thng tin x l (thnh cng hay khng thc hin c).
Ngoi ra, Tin nhn cn lu tt c cc thng tin c nhn n khch lu tr trong thi gian
khch lu tr ra ngoi nh : Tin nhn c ngi n tm, tin nhn t ngi bn,

Hnh 25 Giao din hp th

ELCOM 2011

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eHotel - Bring your hotel the luxury style

5.

M hnh gii php h thng eHotel

6.

Thng s k thut
Thng s

M t

Nng lc h thng
Qui m

p ng cho khch sn resort c qui m ti a 1000 phng

VOD Streams

Ti a 1000 lung video ng thi

Satellite TV channel

Tip pht cc knh truyn hnh ca t 2 n 4 nh cung cp truyn

hnh v tinh khc nhau (v c th tip tc m rng ty theo nhu cu
ca khch sn resort)

Kh nng lu tr

T 1TB n 4TB cho video content (hoc tng ng t 750 n

2500 gi phim cht lng DVD)
50GB cho cc audio content

Giao din ngi dng

Giao din EPG (Electronic
Program Guide)

Cho php ngi s dng tng tc vi mn hnh TiVi thng qua

Remote Control

Qun tr h thng

Thng qua giao din web

Ngn ng h tr

H thng h tr a ngn ng.

Mc nh l Ting Vit (c du) v Ting Anh. Ngoi ra ty theo nhu
cu ca khch sn resort m c th ci t thm nhiu ngn ng
khc.

Cng ngh nn tng v cc chun

Chun video SD (Standard
Denifition)

ELCOM 2011

Bng thng: 3,5 5Mbps

phn gii: 720x576 pixels
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eHotel - Bring your hotel the luxury style

phn gii graphic: 640x512

T l mn hnh: 4:3 16:9
Chun video HD (Hight
Denifition)

Bng thng: 8 12Mbps

phn gii up to 720p and 1080i
phn gii graphic: 1280x720
T l mn hnh: 16:9

Chun audio

Dolby AC-3 or MPEG Level 1 v MPEG Layer 2, Strereo L/R, Digial

PCM
MP3 48000 Hz, stereo, 128 Kb/s or higher

Giao thc mng

TCP/IP, UDP/IP
HTTP, RTSP
SSH
SNMP, QoS
IGMPv2
Gigabit, Optical

H iu hnh

Linux

Cng ngh lu tr

RAID5, SAN

eHotel Service
Dch v VoD (Video on
Demand)

Chun m ha video SD (Standard)

o Bng thng yu cu cho mi user: 4Mbps hoc cao hn
Chun m ha video HD (High Denifition)
o Bng thng yu cu cho mi user: 8Mbps hoc cao hn

Chc nng iu khin ni dung trong qu trnh xem phim trn

video: Play, Stop, Pause, Forward, FastForward, Rewind,
FastRewind, Seek

Dch v Live TV (IPTV)

Input: Tip pht sng VTC hoc VNPT

Output: pht multicast theo giao thc IGMPv2 theo cc chun SD
hoc HD

Dch v Music

Nghe nhc mp3 thng qua TiVi

Dch v INFO

Hotel Info: cung cp cc thng tin, chng trnh qung b cho

khch sn - resort nh: Guest Services, Restaurant Guide, Menu
Guide, Hotel Information, Hotel Promotion, Guest Survey
Localized Services: cung cp nhng thng tin a phng nh:
Cc im du lch, Nh hng, Khu mua sm, Khu gii tr, hng
dn Thnh ph...
Marketing Channel: gip khch sn/ resort qung co cc dch v
ca mnh nh Spa, HealthCare, Nh hng, quy Bar, Khu mua
sm...
In-Room Services (connecting with PMS): khch lu tr c th la
chn thc n, t mn n, yu cu cc dch v tin nghi, xem
trc cc ha n thanh ton, chi ph ng dng v check out
ngay ti phng qua tivi...

Dch v WebTV

ELCOM 2011

Duyt cc trang web trn TiVi chnh xc nh duyt web trn my

tnh: c tin tc, tm kim, check web mail, web chat,
H tr unicode, zoom in, zoom out.
H tr cc cng ngh ph bin trn web nh Web2.0, Ajax,
Javascript, Silverlight,

www.elcom.com.vn

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eHotel - Bring your hotel the luxury style

Dch v GameTV (option)

ELCOM 2011

Cung cp cc game gii tr n gin cho ngi s dng

Tng tc vi game thng qua Remote Control hoc IR Keyboard

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www.e-hotel.vn

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