Internship Report of 2011 Allied Bank

INTERNSHIP REPORT OF 2010 INTERNSHIP REPORT OF 2010
www.vustudents.ning.com www.vustudents.ning.com
Internship Report Allied Bank Limited
V Virtual U University o of P Pakistan L Lahore

Dedication
I would like to dedicate
This internship report
To my honorale vu teachers
And my specials re!ards to my
"ost respectful affectionate lovin! parents#
$ho always#
Prayed for my success and etterment%
Acknowled!ement
In the name of ALMIGHTY ALLAH, the most Gracious, Merciful and Compassionate, the
creator of the universe, who enaled us to complete this internship, report wor! successfull"
I would also li!e to than! #ranch Manager GHA$A%&'( HAYAT, and ranch staff and helping
and guiding me through out m" learning period.
I am than! full speciall" m" parents who help me in ever" step.
Last ut not least I would love to than! all m" friends for their und"ing support, help and for
eing there when ever I need them.
&'ecutive (ummary
This document provided details of m" achievements in term of practical implementation and
understanding of wor!ing environment in an!s. I had started m" internship from Allied #an!
Limited )A& #ranch. &rom *+
th
ma" to ,-
th
.une. /uring the internship I have learnt asic
an!ing wor! and a lot of practical wor! which I had not ac!nowledged efore. I wor!ed in
different departments and learnt asic operations of the departments that departments are.
Account opening department, Clearing department, (emittance department Calling and sorting
department etc. I have spent most of m" time in Account opening department and hence I learnt
what professional attitude to adopt while dealing with e0ternal as well as internal customers. I
have filled out the different vouchers and slips such as Current Account slip, )L1 1aving Account
deposit slip, clearing vouchers2 online inter ranch transaction slip etc.
And this document provided aspect of Allied an! limited and one of it3s ranch )A& #ase.
VIRTUAL UNIVERSITY OF PAKISTAN VIRTUAL UNIVERSITY OF PAKISTAN
www.vustudents.ning.!" www.vustudents.ning.!"
*
This report is composed of the A#L Histor", A#L introduction, organi4ational structure, finance
structure, it3s different Anal"sis such as critical anal"sis and swot anal"sis and recommendation
etc. e.g. A#L is the one of the leading an! that is first Muslim an! incorporated in the soil of
)a!istan in *567.in Lahore as Australasia an!.
A#L organi4ational and financial structure is ver" trustworth".
A#L has some wea!ness ut " using its strength A#L can over come the wea!ness as A#L is the
strong and leading an!, #ut It also has faces man" threats ut it has man" opportunit" to
overcome the threats.
Tale of )ontents*
P!+
) hapter ,- .,-/
*. Introduction 88888888888888888888888888888888888888888888888888888888888888888888888 9
*.7 :verview of the A#L #an! 8888888888888888888888888888888888888888888888888888 *-
Histor"
%ature of the :rgani4ation
#usiness ;olume
)roduct Line
Competitors
)hapter ,0 -1,00

:rgani4ation 1tructure 8888888888888888888888888888888888888888888888888888888888 *+ 877
:rgani4ation Hierarch" Chart
%umer of 'mplo"ees
Main :ffices
Comments on the :rgani4ation 1tructure
)hapter , 2
)lan of "our Internship )rogram 888888888888888888888888888888888888888888888 7,
Introduction of the #an!
1tarting < 'nding date of Internship
/epartment in which "ou got Training
Training )rogram 88888888888888888888888888888888888888888888888888888888888888 76 8 67
Introduction of all /epartment
/escription of the /epartment I am wor! in
7
)hapter , / /2, /1
1tructure of the &inance /epartment 88888888888888888888888888888888888888
/epartment Hierarch"
%umer of emplo"ees wor!ing in &inance /epartment
&inance < Accounting :perations
Pa!e +
&unctions of the &inance /epartment888888888888888888888888888888888888888888
Accounting s"stem of the :rgani4ation
&inance s"stem of the :rgani4ation
=se of electronic data in decision ma!ing
Moili4ations of funds
Generation of funds
1ources of funds
Allocation of funds
)hapter , 1 /3,4/
Critical Anal"sis 8888888888888888888888888888888888888888888888888888888888888888888
&inancial Anal"sis
>i? (atio Anal"sis
>ii? Hori4ontal
>iii? ;ertical Anal"sis for the last three "ears

&uture prospect of the A#L #an!
)hapter 5 3 41,46
1@:T Anal"sis of the A#L #an! 88888888888888888888888888888888888888888888888 A+
Conclusion < (ecommendation 88888888888888888888888888888888888888888888888888 A9
(eferences < 1ources =sed 8888888888888888888888888888888888888888888888888888888 AA
,
Anne0es 888888888888888888888888888888888888888888888888888888888888888888888888888888 A5

- . I7TR8DU)TI87 *
$hat is Bank9

BA system of tradin! in money which involved safe!uardin! deposit and makin! funds
availale for orrowers:
:r simpl",
A ank is an institution which Accept deposits and !ive advances%
Definition of Bank*
An organi4ation usuall" a corporation
Chartered " a state or federal government, which does most or all of the followingC
(eceives demands and deposits,
Honor instruments drawn on them,
And pa"s interest on them2 /iscounts notes ma!es loans, and invest in securities2
collects chec!s, drafts, and notes2 certifies depositor3s chec!s2 and issue draft, and
chasier.
6
Aout Allied Bank*
Allied #an! Limited is the first an! incorporated on the soil of )a!istan. It was incorporated in
Lahore efore independence in *567 as Australasia #an! and was renamed as Allied #an! of
)a!istan Limited in *596 and Allied #an! Limited in 7--+.
In August 7--6 as a result of capital reconstruction, the #an!3s ownership was transferred to a
consortium comprising of Irahim Leasing Limited and Irahim Group.
Allied #an! Limited is the one of the top and renowned an! it has e0cellent reputation. In the
wa!e of its success one of the most important factors, apart from its energetic management and
prudent approach, is the ;UALIT< of its (&RVI)&(, which gives it a great peripher" over its
competitors A#L is providing the most modern and technologicall" advanced services to it3s
customers according to the customers need and demands, and hence the A#L is meeting the
customers e0pectation ver" finel". #A%D has alwa"s strived to facilitate its customers "
introducing various high Eualit" hi8tech services.
Toda" the #an! stands on a solid foundation of over 33 years of it3s e0istence having a strong
eEuit", assets and deposits ase offering universal an!ing services with higher focus on retail
an!ing. The #an! has the lar!est network of on8line ranches in )a!istan and offers various
technolog" ased products and services to its diversified clients through its networ! of ..6
ranches in over ,-- cities and towns. The an! has in place the largest ATM networ! in the
countr" with more than +-7 ATMs in more than -/1 cities and towns across )a!istan
"ain (ector of the 8r!ani=ation*
Main sector of the A#L are theC
Credit department >Advances department?
&oreign currenc" department >/eposit department?
Customer management services
The credit department and the foreign currenc" departments are asicall" the main departments in
which the organi4ation is dealing at a large scale and dealing is set in motion in customer
management services department. These departments are pla"ing a vital role in an!ing sector.
These departments give the an! a real usiness.
)redit Department*
The main function of the credit department is to lend mone" to the orrowers
on the interest and hence an! earns a lot .A#L is serving the customers " giving the short term,
medium term, long term, farm and non firm credits. The an! lends mone" against some
guarantee or pledges or some propert". A#L the is giving the clean advances against promissor"
notes, giving secured advances against tangiles and mar!etale securities and now also lending
mone" against life policies and immoveale propert".
>orei!n currency department*
The A#L is also giving the facilities of foreign currenc" account as
well as )a! rupee account. &oreign currenc" department is also pla"ing a vital role in the an!ing
+
and it ecomes immense source of earning. In the allied an! the foreign currenc" account can e
opened in man" currencies ut the four main currencies areC
=1 /ollar >=1/?
'uro >'=(?
.apanese "en >.)Y?
1terling )ond
&oreign currenc" account can e opened in man" accounts such asC
Current account
1aving account
Term deposit account
)ustomer mana!ement services*
This is the department which is dealing with customers and
convinced them towards to open the accounts and persuading them to indulging in man" other
activities of an!, these departments serving the customers in the various wa"s.
The aove two departments activities are actuall" starting from here it can e sa" that customer
service department is composed of the foreign currenc" departments and credit departments.

VI(I87
To ecome a d"namic and efficient an! providing integrated solutions and the first
choice of an! for all customers.
"I((8I7
To provide value8added services to our customers
To provide high8tech innovative solutions to meet customer reEuirements
To create sustainale value through growth, efficienc" and diversit" for all sta!eholders
To provide a challenging wor! environment, and reward dedicated team memers
To pla" a proactive role in contriuting towards the societ"
VALU&(
Integrit"
'0cellence in 1ervice
High )erformance
FInnovation and Growth
G
7ature of the 8r!ani=ation*
Allied #an! Limited is 1cheduled #an!.
Allied #an! Limited >Allied #an!? provides retail, commercial and corporate an!ing services.
The an! is listed on all stoc! e0changes in )a!istan
A#L is a )rivate #an!.
Business volume*
Different schemes*
Allied =mrah Aasan
Allied
Tahafu4
/eposit
1cheme
Allied
Dar4as
1cheme
Allied
#achat
scheme
>inance >acility*
Cash &inance
/emand &inance
(unning &inance etc
Agricultural &inances etc

Accounts facility*
Current Account
1aving account
7--5 7--A 7--9
Total Assets 6*A,,96,,,* ,GG,G5+,GG5 ,7-,*-5,97,
investments 56,9A5,657 A7,G6G,+5+ A,,5+A,6G,
Advances 7,9,,66,-,A 7*7,597,--A *GA,6-9,7A-
Interest earned 6*,*7*,+-, ,-,+9-,+6- 7*,7-*,677
1hare capital 9,**-,--A G,6G,,G66 +,,AG,,9-
')1 *-.-7 +.A+ +.9,
Imports '0ports *5G,7** *56,*AG *+-,G5A
:ther informationC
%o. of 'mplo"ees A,9*, A,,7+ A,*A*
%o. of ranches 995 9GG 9+9
9
:ther Accounts
Bankin! provides*
Internet #an!ing
Allied asic #an!ing
&oreign currenc" an!ing
Deposits*
Allied profit plus term deposit
Allied profit deposit
Allied monthl" income scheme etc
Lar!e
AT" 7etwork*
76H9 availailit"
)ompetitors*
These are the some competitors%
?ai ank limited
(oneri ank
Alfalah ank
United Bank Limited
The ank of Pun@a
(oneri Bank Limited
Bank Al,?ai Limited
Bank Al,>alah Limited
?ierarchy chart
A
PR&(ID&7T
cc
(&7I8R &A&)UTIV&
VI)& PR&(ID&7T
PR&(ID&7T

&A&)UTIV& VI)&
PR&(ID&7T
PR&(ID&7T

(&7I8R VI)&
PR&(ID&7T

VI)& PR&(ID&7T
8>>I)&R( BRAD&
I II III
A((I(TA7)& VI)&
PR&(ID&7T
A((I(TA7T(
PR&(ID&7T

5
)omments *
The organi4ational hierarch" represents the different designations in organi4ation. And ever"
lower level position officerHemplo"ee is responsile for the upper level designation person. And
Assistants pla" a ver" vital role in the organi4ational structure.
Assistants assist their officer and ma!e the wor!HIo eas" and Euic!. And ever" one is responsile
for his wor! for their officer. Hence it creates a good control in overall structure and thus the
overall A#L structure full filling the overall reEuirement of the organi4ation.
)A(?&R

P&87(
*-
8r!ani=ational structure of PA> Branch*
)omments*
The successful management depends on these factorsC
&ull" and hearted contriution of all the memersHemplo"ees.
1uccessful organi4ationalHmanagement structure usuall" depends upon the full" and active
contriution of the each memer of the organi4ationC
Branch "ana!er
8peration "ana!er
Department Inchar!e

8fficers
Teller
)ashier
**
(uch as contriution of*
)resident
#oard of directors
1upervisors
All emplo"ees etc.
And the organi4ationHmanagement structure also depend upon the
The manner of doing the wor! at each level is also ver" important
)A& ranch have aove oth factors, ever" emplo"ee is responsile for senior officer in the
ranch and wor! with full" attention and devotion,
And the overall ranch is under the control of oard of directors and president etc. and hence
overall wor!ing of the ranch is est.
As the ranch is under the control ofC
)residents and oard of directors,
'ver" Iunior emplo"ee of the ranch is under the control of his senior officerHemplo"ee and it
creates the dual control on the ranch and hence ranch is wor!ing with full awareness and with
intimation and hence the )A& ranch structure is full" fulfilling the reEuirement of the
organi4ation.
?ead ;uarters*
There are &our Provincial ?eadCuarters of Allied #an! Limited situated at Lahore >)unIa?,
Darachi >1indh?, )eshawar >%@&) < A4ad Dashmir? and Juetta >#aluchistan?
7umer of employees*
Total numer of emplo"ees in )A& ranch is -/%
In over all Allied #an! numers of emplo"ees areC
7--5 7--A 7--9
%umer of
emplo"ees
A9*, A,7+ A*A*
Departments*
Customer service /epartment
Cash department
Advances /epartment
&oreign currenc" /epartment
Clearing /epartment
&oreign currenc" /epartment
(emittance /epartment
:#C
Intercit"
*7
Introduction of all departments*
)ustomer (ervice Department*
This is the main department of the )A& ranch.
And this department is dealing with customer and provides them services of giving the
information aout the #an!3s products and 1ervices.
And also help the customer in different wa"s, also response to the complaint.
)ash Department*
This is also the ver" important and main /epartment of )A& A#L
ranch as this department is dealing in cash which come in the an! or goes from the
an!. Cash is in different form of currenc". Its asic function is dealing with (eceipts
and )a"ments.
&or e0ample,
Accept deposits in terms of cash
Give advances in terms of cash
Collect utilit" ills etc
:ther sources
Advances Department C
This /epartment is also pla" a vital role in an!ing this department
give advances to the customers etc
To accept deposits and lend or give advances is the asic and primar"
&unction of this an!.
The an! lends mone" in the form ofC
Advances, against promissor" notes
1ecured advances against tangile and mar!etale securities.
'tc.
>orei!n )urrency Department
The function and role of foreign currenc" department is
ver" important and pivotal in the an!ing sector. It ecame the ig source of a earning in an!. As
it is dealing in the foreign currenc". The foreign currenc" account can also e open in man"
accounts same li!e as )a! rupee account, such as,
1aving account
Current account
Term deposit account.
The an! deal in three t"pe of foreign currenc" account
=1 /ollar >=1/?
'uro >'=(?
.apanese "en >.)Y?
1terling )ond
*,
)learin! Department*
This department is used for clearing for e0ample clearance of
cheEue and the wor! of this department is ver" sensitive and time ta!ing.
The clearance is dealing with those activates when an! receive or pa" the amounts or
cheEue of the other an!s for instance the receiving or sending amount to Me4an an!
Hai #an! Limited, %ational #an! of )a!istan, 1oneri an!.
Intercit" and :#C actuall" the part of the clearing department with little it difference
functioning.
Remittance Department*
The main tas! of the (emittance department isC
Transfer funds from one an! to another on demand
And the collection ta!es place in this department.
(emittances includeC
/emand draft >//?
Cash order or credit order
:nline inter ranch transaction
PLA7 8> I7T&R7(?IP PR8BRA"&*
Brief Introduction of "y Branch*
I have done m" internship form allied an! limited )A& ase ranch Lahore. It is located
on 1arfra4 (afiEui (oad )A& Mar!et ase Lahore. This ranch has almost a *6
emplo"ees. )A& ranch code is D12/ and GHA$A%&'( ?A<AT is the #ranch Manager
GHA$A%&'( HAYAT of this ranch.
it is a ver" diligence ranch and it is situated from ,G "ears It is dealing in various Tas!s.
It is situated in the commercial area as there is man" schools are located near )A& ranch
and man" rich people3s uildings are located near the A#L )A& #ase ranch LH( and
also the )a!istan Air &orce office and units are located near the )A& ranch and hence it
attract so man" people on dail" asis.
As, man" teachers comes man" a times for opening different t"pes of accounts, Ioint
accounts, single accounts and for different other activities and also the" deposit huge
amounts, and man" )A& servants also comes dail" in this an! for availing an!ing
services and also man" rich people indulging with an!s activities and hence the )A&
#ase A#L ranch doing a ver" good usiness. Thus, It has serving the all those customers
in various aspects from ,G "ears with a high Eualit" of products and services. It3s mode of
dealing is ver" attractive as, It gives advances and also performing the Io of deposits at
ver" attractale and reasonale rates. It is providing and introducing the new and
innovative products in the )A& area .It has a ver" good progress and earns high
profitailit". And has a good reputation.
*6
(TARTI77B &7DI7B DAT& 8> I7T&R(?IP*
(tartin! date* -1 "ay
&ndin! date* 2Dth Eune
7A"& 8> D&PART"&7T A7D DURATI87*
Account openin! * -1 "ay to 0-
st
"ay
Remittance * 0/ "ay to 04 "ay
)learin! * -
st
Eune to 4 Eune
)allin! and sortin!* 6 Eune to -1 Eune
8B) * -3 Eune to 02 Eune
Intercity * 0/ Eune to 2D
th
Eune
Trainin! pro!ram*
Detailed description of the Activities performed y the departments*
I have done m" internship from A#L )A& ranch. The Io performed " these departments is
different and this division is useful for accurate performance and well managed functioning of
each departments.
I have wor! in these departmentsC
Account opening
(emittance
Clearing
Calling and sorting
:#C
Intercit"
Details Description of the departmentFs activities*
All these departments are performing different particular activities detail of which is as followsC
Account openin! department *
The function of this department is to open the account. And this department pla"s vital
role in an!ing as this is hold the ac! one position in an!ing. The higher the persons
come for :pen the Account, the an!ing proceeds in the same proportion.
The A#L serving the large numer of personsHclients " providing them the facilit" of opening
the different t"pes of Account, such as the following accounts
*+
o Types of Account*
The account opening section deals in the opening of following t"pes of accounts.
*. IndividualH .oint Account
7. 1ole )roprietorshipH )artnershipH .oint 1toc!
,. ##A>#asic #an!ing Account?
-% IndividualG Eoint Account
In it the" ma" open the following accounts
Current
1aving
A1/A
Document reCuired for opening the account are
:riginal I/
Letter Head >in case of usinessman?
In case of illiterate person photograph of the person.
0% (ole ProprietorshipG PartnershipG Eoint (tock
In it the" ma" open the following accounts
Current
1aving
A1/A
/ocument reEuired for opening the account are
>or (ole Proprietorship
Cop" of %IC >see original %IC?
Letter Head of usiness
%T%
>or Partnership
Attested cop" of B)artnership /eedK dul" signed " all partners of the firm.
Attested cop" of (egistration Certificate with (egistrar of &irms. In case the partnership is
unregistered, this fact should e clearl" mentioned on the Account :pening form.
Authorit" letter, in original, in favor of the person authori4ed to operate on the account of
the firm.
Cop" of registration certificate> if registered?
Compan" Letter Head
Two references
*G
>or Eoint (tock
Certified copies ofC
(esolution of #oard of /irectors for opening of account specif"ing the person>s?
authori4ed to operate the compan" account.
Memorandum and Article of Association
Certificate of Incorporation.
Certificate of Commencement of #usiness.
2% BBA HBasic Bankin! AccountI
This account is open " salar" persons and also for students. &or
opening the account following documents are reEuiredC
1alar" Letter or onfire letter for students
Initial deposit (s.*---
The maIor activitiesHfunctions performed " this department areC
Activities areC
Account opening.
Issuing of CheEue oo!
Issuing of ATM card.
The process of the account openin! is as follows*
The first set of steps in the process of account opening is the verification of the
applicantHaccount opener who wants to open the accountC
The steps that are used in verification areC
>IR(T (T&P *
To 8tain Attested )opy of Valid )7I)*
The first and for most step is to otain the identification card from the applicant and chec!
it carefull" and then otain the attested cop" of the identification card and carefull" see
e0pir" date of the date of the identification card. If the date of the identification card is
*9
e0pired then the account cannot e opened mean this national identification card is not
valid. This is the asic reEuirement for opening the account.
If identification date is not e0pired mean valid C%IC, then proceed further. And the
account holder must !now the identit" card numer of his %e0t of !in.
%e0t of !in ma" e his motherHfather, wifeHhusand2 sisterHrother etc lood relation is
must with ne0t of !in.
(&)87D (T&P*
To 8tain Attested )opy of (ervice )ard# (alary )ertificate of &mployee
)ertificate*
The second step is to otain the 1ervice certification letter.
@here the applicant is doing the Io. This is the necessar" document.
In case of unemplo"ed >having no Io? the
T?IRD (T&P*
The third step is to otaining of different documents for verification of the person. These
include the document according to the T"pes of Accounts.
'ver" t"pe of account contain different document. #ut attested cop" of ;alid C%IC and
attested cop" of service card are the asic documents are that is necessar" for opening
ever" t"pe >such as personal, usiness, sole proprietor? of account.
After receiving the necessar" reEuired documents the ne0t step is the &illing of the
Account :pening &orm.
The Account :pening &orm of Allied an! includes this formH sheets as follows with
attachment arrangementC
1pecimen 1ignature CardC it is eing filled at the last ut it is attach at the front of
the Account opening form.
Chec!list of detail document
Account :pening &rom Account /etail
Customer profileC
C//H DYC form
Allied cash L shop visa /eitHATM Card Application >orm
(pecimen (i!nature )ard H(()I*
@hen whole the form of Account opening is fill then it is fill >usuall"?. This card is
attached at the front in Account opening formHdocument it contains following dataC
Title of Account
Account numer
:perating instructions
1pecial instructions
%ame
1ignature
It should e rememer that all signature should e same and matched with the signature of
valid identit" card.
Title of Account consists of the name of the account holder.
*A
Account numer is given from computer and note on the account opening register it is
done at the last of the process and then fill account M in ever" reEuire place.
)hecklist of detail document*
It contains the different items of the document that is otain form the customer under
)rudential (egulation.
And it is attached with the customer profile in account opening form.
It should e chec!ed carefull".
Chec! those items of document that is otaining from the customerHaccount holder.
&ro e0ampleC
These items are usuall" chec!edC
Attested cop" of valid C%IC
)hotographH C%IC of the account holder>s? " Ga4etted officerHCit" %a4im
Attested cop" of 1ervice Card, 1alar" certificate or emplo"ee certificate
'tc
Account 8penin! >orm Detail*
Account openin! form contains these data*
a? Account /etail
The t"pe of account which an" person want to e open, he has to select that.
%ature of the Account,
Currenc" >in which want to operate?.
? Additional information >in case of )ersonal Account?
c? Additional information >in case of #usiness Account?
d? :ther instructions
e? /eclaration >it contains signature of applicant?
f? &or an! use onl" >it contains Account numer, Mar!eting etc?
g? Terms and Conditions
h? Ac!nowledgement
)ustomer profile*
It contains the personal information aout the customer. The applicant can e fill the
applicant himself.
It usuall" includesC
)articular of deposits. >)eriod for operation?.
Complete address.
Telephone numer
%ame.
*5
/ate of irth.
%ationalit" etc.
Then signatures of the account holders and the an!ers and manager.
1ignature of the introducer, his account numer and address etc.
)DDG J<) form C
It containsC
Title of account
/ifferent verifications
1ources of income
(is! profile
C//HDYC categor"
Account numer
Allied cash K shop visa DeitGAT" )ard Application >orm*
It contains the information aout visa /eit card ATM card and account t"pe information
etc.
Completion of Account :pening &ormC
It is chec!ed carefull" that account opening form is complete in all respects and signed " the
account holder and introducer.
(tamps in ReCuired in Account openin! forms*
There are three stamps put on the Account opening form.
Attested stamp
1ignature verif" stamp
&oto admitted if &oto account
Issuance of chec! oo! and ATM cardC
After the completion of filling of Account opening form the chec! oo! is issued and ATM cards
if applicant want ATM card >issuance of ATM card ta!ing more time than chec! oo!
issuance?.The issuance of chec! oo! and issuance of ATM card is in account opening
department. The cheEue oo! is issued after 7 or , da"s from opening process of the account. The
Account %o. is stamped " the ruer stamp on each CheEue. Then it is given to the
applicantHaccount holder.
@hen all CheEue oo!s are issued to the customers then these are recorded in the C/
#oo! or )L1 saving oo!. All CheEue oo!s are recorded with their aHc numer and name of the
account holder.
These all wor! or activities is done in the Account opening /epartment.
7-
R&"ITTA7)&*
LTransferrin! of funds from one place to another place throu!h instruments:
A central Account named as BPak account: is used " all ranches of A#L for dealing with each
other.
All remittances made " the different ranches is controlled " the Pak Account.
)a! AccountC
)a! account is minted all the accounts of the ranches that3s dealing with each other. And ever"
ranch that is listed in the )a! account is given a specific code through which ever" ranch
entered in )a! account and dealing with other ranches.
=suall" two t"pes of remittance are usedC
8utward remittance
Inward Remittance
Remittance outward*
1uppose, Mr. A comes to the )A& A#L ranch and as! to ma!e /emand draft of the amount of
(s. 9+,---H8 on the name of eneficiar" whose #an! is the A#L Islamaad ranch.
%ow )A& ranch >m" ranch? receives the amount from Mr. A, and prepare the /emand draft of
(1. 9+,---H8 and then send it to the A#L Islamaad ranch. And )A& ranch will inform to the
Central :ffice that it has sent a /emand /raft of amount (s. 9+,---H8 to the A#L Islamaad
ranch.
)A& A#L ranch >sender of //? will e deited with the amount of (s. 9+,---
And
Islamaad ranch >receiver of //? will e credited with the amount of (s.9+, --- in )a! account
This is the procedure of Remittances 8utward in )a! account
Inward Remittance*
@hen the )A& ranch receives the /emand draft from the A#L Islamaad #ranch then this is
called the inward (emittance.
Then the sender ranch that is A#L Islamaad ranch will e deited in the )a! account.
And the receiver ranch will e credited in pa! account...
The remittance can e made through the following mode of transference.
The remittance can e made through the following mode of transference.
Demand Draft
Pay order
Inter ranch transaction or online ankin! transaction
Demand Draft or DD*
7*
/emand draft is the t"pe of the cheEue or written order which is drawn on the customer demand.
It s drawn " a ranch of a an! upon the ranch of same an! or other an!s it is the order to
pa" certain sum of mone" or to the order of specified person.
In #L an!. /emand draft is issued " the A#L other ranches of the A#L, or other an!s on the
demand of customer. #efore issuing the //, it must e carefull" chec! that demand is in order.
Parties Involved in DD
o )urchaser
o Issuing #ranch
o /rawee #ranch
o )a"ee
Procedure for makin!G issuance Demand Draft*
&irst of all a form called B&und Transfer &ormK has to e filled. It is compulsor" to fill the
entire mandator" places, such as currenc" of instrument, t"pe of remittance
)articulars of applicant, applicant signature, eneficiar" details etc.
And at the last the authori4ed officer puts hisHher signature on // form and three stamps are
pasted on it2
o Transfer stamp
o 1ignature verified stamp
o Crossing chec! stamp > in case if half pa"ment is made through cash form, then a chec! is
fill up for this and attached with the // form?.
And at the last the operational manager scrutini4es on this and then for !eeping it in an! record
all the records are transferred into the computer
)har!es for issuance DDs#
(s.*+-H8 is charged for account holder through his account or -.*-N Min
(s +--H8 through cash > AHc holder and wal!8in8customer? or -.7-N Min
)ancellation char!es*
(s ,--H8 >flat?
Issuance of Duplicate DD char!es*
(s 7+-H8 charged for account holder through his account
(s +--H8 through cash >AHc holder and wal!8in8customer?
&illingH issuance of )a" orderC
)a" order is used to transfer mone" within cit". It is ver" safe and convenient method to sending
mone" from one place to another place.
Pay order*
B)a" order is used to transfer mone" within cit"K
)a" order and // are the same instrument ut the difference is that the // is used for
transferring the fund to out of the city while the pa" order is used to transferring of fund within
the city#
The )A& ranch also issue the )a" order that is written authori=ation for pa"ment.
Pay 8rder involves the followin! parties*
)urchaser Ma" e a person, firm, compan" or local authorit".
77
IssuingHpa"ing ranch is one which issuesHpa"s on presentation.
)a"ee is a person named there in.
Procedure*
&irst of all the Application form is given to the customer to fill. And then two signatures are
ta!en on the form one for reEuest and other for receiving the instrument. All the particulars of
application form are chec!ed and an! commission charges and withholding ta0 is written on the
top of the application form. ): can e made through Chec! and Cash
Payment received throu!h )heCue*
The customer can give cheEue for total amount of instrument plus an! charges if the he is
maintained his account with the ranch. CheEue and application form is then given to the officer
of Cash /epartment for the pa"ment of cheEue. After proper inspection, :fficer of Cash
/epartment posts the cheEue and signs the application form in to!en of pa"ment received.
Payment received in the form of )ash C
If the customer wants to pa" cash, then cash is deposited " the customer along with the an!
charges and withholding ta0.
Application form is then given to the (emittances Incharge for issuance of instrument. He writes
all the particulars of the application form in the s"stem and allots a numer to the instrument.
Two authori4ed officers of the ranch sign it. Instrument is then given to the customer. @hen
instrument is presented for pa"ment, canceled " the (emittances Incharge after proper inEuir".
In case of ):, remitter account is credited and ): AHC of ranch is deited. At presentation,
#eneficiar" is deited and ): AHC of ranch is credited
)har!es for issuance of pay order*
(s.9+H8 is charged for account holder through his account
(s +--H8 through cash > AHc holder and wal!8in8customer?
)ancellation char!es*
(s *+-H8 charged for account holder through his account
Issuance of Duplicate DD char!es*
(s 7--H8 charged for account holder through his account
After completion the issuance of DDGP8 these are recorded in the re!isters*
Demand DraftGP8 Issue Re!ister*
After filling and ma!ing of //H): , for !eeping manual record these are recorded in the //H):
issue register and this register contains the following detailsC
/ate
/raft %umer
%ame of purchaser
&avoring
7,
Amount
Amount of '0change
Demand DraftGP8 Payale Re!ister*
@hen a //H): is paid and received then an entr" is made in the /emand draft pa"ale register.
This register has the following particulars.
/ate on which it is received
/raft numer and its date
&avoring
Amount
)aid on
)L&ARI7B D&PART"&7T*
)learin!*
The word clearing is derived from the word BCL'A(K and it can e defined asC
B A s"stem " which an!s e0change CheEues and other %egotiale instruments drawn on each
other within a specified area and there" secure pa"ments through the Clearing House at a
specified time in a efficient wa"K
:r in shortC
An" an! is doing clearing that ma!es the uses of the central clearing house located in a certain
specific location for the transfer of credits and cheCues etween anks
)learin! ?ouse*
An :ffice where different an!s e0changes cheEue and settle accounts.
There are two an!s involved in clearing process, one is the collector an! and other one is the
pa"ee an!. And a od" called %I&T is also involved.
)ollector Bank*
Collects or receives the cheEue of the other an! given to their customer
Payee Bank*
(eceives the cheEues and pa"s it after having all necessar" reEuirements
7I>T*
%ational institute of &acilitation Technologies >)vt.?.Ltd
An institution called %I&T is the ridge etween oth the an! and all transactions etween two
an!s are done through the help of %I&T.
It moderni4e the pa"ment s"stem and it3s process in )a!istan started with the implementation of
first Automed Clearing house >ACH? in Darachi in *55G.
(tamps ReCuired*
Clearing stamp of ne0t date on front of ill
Crossing stamps> an! name stamp?
Clearing stamp on front of deposit slip
76
Types of )learin!*
There are two t"pes of clearing which areC
:ut word Clearing
Inward Clearing
8ut Award )learin!*
@hen the A#L give the pa"ment to the other an! through clearing this is called outward clearing
for A#L an!. And this is recorded in the @hen through clearing pa"ment is given to the other
an! than this entr" will e recorded in outward clearing register.
:utward clearing registersC
@hen through clearing pa"ment is given to the other an! than this entr" will e recorded in
outward clearing register.
The re!ister contains the following informationC
&rom whom it is received
/rawer
/rawee
CheEue numer
Account numer
Amount
I7$ARD )L&ARI7B*
@hen through clearing pa"ment is given to the other an! than this entr" will e recorded in
outward clearing register. This is out ward clearing register.
Inward Clearing (egisterC
@hen pa"ment is received from the other an! than entr" is recorded in inward clearing register.
The register contain following informationC
1erial numer
/ate
Amount
(emar!s
Process of )learin! HInward G 8utwardI*
If the cheEue receives or sends " one an! to the other an! then the process of clearing is start.
&or e0ample if account holder of A#L receives the cheEue of other an! li!e Cit" #an!, =#L etc,
and he sumits it in A#L ranch to e cashed. At the same time the clearing process starts.
7+
Here the local cheEues that are drawn on A#L are received on a counter along with pa"ing slips
which should e properl" and dull" filled. Then counter folio putting stamps for cheEues numer
received for collection for A#L. And it is dul" signed " officer.
These cheEues are scrutini4ed and cheEues for local clearing are separated from :#C. These are
then entered in clearing register and cheEues for collection are entered in :#C register and
handed over the #ills /epartment for collection.
Clearing officer chec!s and verifies title of all the cheEues, date, signature and then ever"
particulars of the cheEue. Hence these, CheEues are scrutini4ed properl" and pa"ing slips are
separated from cheEues. CheEues of each an! are sorted and arranged ranch wise. and then
/eit and credit vouchers are made for clearance purpose. And these vouchers are attached with
ever" cheEue after filling the amount, )heCue +, and 7ame of ank of that cheEue that is going
to eing cleared. And at the Top the Today date and 8ur Branch name HPA>ABLI is written "
clearance officer. And then three stamps are affi0ed on the cheEue these stamps areC
Toda" /ate stamp front of the cheEue
Crossing stamp >an! name stamp of clearing? on the front of the CheEue
)a"ee account credit stamp on the ac!
)ass these cheEues along with vouchersHadvices, all the cheEues are entered into the clearing
s"stem of the an!. Then )rint out of the clearing is ta!en and details are attached with the
cheEues of each an!. /etails of these an!s are then entered into the clearing schedule
containing numer of cheEues presented and their total amount against the name of each an!.
Then total numer of cheEues presented to all an!s and their total amount is written on the foot
of that schedule, which is tallied with the clearing register.
>irst clearin! sent*
%e0t morning, these cheEues along with voucher are delivered to the respective an!s in clearing
house of %I&T etween 5C-- to 5C,-AM. In the same manner, other an!s present their clearing
drawn on A#L. Total numer of cheEues and their amount delivered to other an!s and received
from them are written on the Clearing House schedule ranch for their pa"ment. After proper
scrutin" of cheEues, verification of signatures and confirmation of alance in the account, the
:fficer Cash /epartment pa"s these cheEues " canceling and posting them in the s"stem.
1ome important concepts should !eep in mind while doing the Io of clearing of cheEueC
Date* CheEues should not e post dated or out of date.
>i!ures* Amount in words and figures should match.
(i!nature* /rawers signature must e clear.
PayeeFs 7ame* )a"ee3s name should e written, and endorsement should e as per the
eneficiar" of the cheEues
Intercity* CheEues must not e of other cities. Intercit" clearing cheEues for consumer
departments are not entertained
There should e no over writing, ever" thing is written clearl".
)heCue Return*
CheEue can e returned and it cannot e passed due to these reasonsC
&und insufficientHInsufficient alance
7G
Mismatching figures
1ignature differ
&illing incomplete
1imilar man" other reasons ma" e.

If an" cheEue is not passed due to insufficient alance, mismatching figures, filling incomplete or
an" other reason, :fficer Cash /epartment returns the same cheEues " attaching cheEues return
memo containing reason for return. This cheEue is entered into the cheEues returned register and
an! charges are deducted according to the schedule of charges.
(econd )learin!*
1econd clearing in A#L is at 7C,-)M to chec! the destin" of the cheEues presented to other an!s
in the morning. If an" cheEue is to return, that is delivered to the same an! in second clearing.
In the same manner, if an" cheEues presented " A#L #an! in first clearing are returned, the"
receive it and once again give schedule of clearing figure to the :fficer Clearing House %I&T
containing numer of cheEues and their amount delivered and received unpaid.
Intercity *
It is the same as clearing ut the difference is that the ranch transfer or receives the cheEue etc to
or y the other city ranch or an!s. And this includes that ranches that are of local station for
that an! >sender and receiver an!?.
>or ABL these are the local cities thatFs used in intercity%
Islamaad
Jarachi
Pindi
Peshawar
"ultan
Process of intercity )learin!*
Almost the intercit" )rocess is the same as clearing with little it difference. '.g. for Intercit"
Clearing a stamp of intercit" instead of clearing posted on face of ill, then amount, account
numer and cit" name is entered in a separate register and deposit slip is attached in a specific
file. And a stamp is posted on ac! of ill. A separate slip is filled for ever" cit" given " %I&T.
In the specified envelope is used for ever" cit" given " %I&T with printed name of cit".
:ne advice is made for him. Three copies are prepared for each advice. :ne advice goes to C1:
for record. :ne goes for cashier and one goes to the clearing department for entr" in the
computer.
@hen we release the intercit"Hclearing then we will /eited the advice and cheEue will credited.
And when we lodge the intercit"Hclearing then advice will e credited and cheEue will e deited.
79
8B) Hout ward ill for collectionI*
It is the same as clearing and intercit" ut the difference is that the ranch transfer or receives the
cheEue of the an!s that are out of station.
The out of station cities for the A#L areC
8kara ranch of askari ank
")B chan!a man!a ranch
")B ransh thata
Ul shadi wall ranch !u@rat
8B) )8LL&)TI87 PR8)&DUR&*
It is mention on the cheEue that the person To @hom It Ma" Concern can cash it from the certain
ranch of the an! in favor of which it3s drawn. The customer presents the cheEue to his ranch,
which sends a document called B:#CK to the an! that has to ma!e the pa"ment. The clearing
department of the receiving an! follows a prescried
)rocedure and credits the amount to sending an! through a central account maintained " each
an! with 1#). A#L sends the cheEue to its own ranch if availale for collection from the
pa"er3s an!s otherwise the :#C is directl" sent to other an!.
"AI7TAI7I7B R&BI(T&R for 8B)F(*
@e have a register in which we have the serial no for :#C with other details li!e amount# date#
sendin! and receivin! ranchesF codes. 'ver" :#C is entered in the register on dail" asis. If
:#C is not cleared due to what ever fault, we ta!e it ac! as a return ut after that we call the
concerned person and we also write name of person.
8B) are of two typesC
IB) or inter ank collection*
@hen the cheEue received " the an! for clearing this is calls I#C.
8B) or outward ank collection*
@hen the cheEue is send " Allied an! limited to the other an! for clearance this is :#C for
Allied an! limited.
)allin! and sortin! Department*
In this department the wor! of calling is done and then sorting is done. Calling is related with
customer dealing. #an!ers call those persons who open the various accounts with A#L and
an!ers confirm from those that the" will open the account or not. The an!ers call it3s trust
worth" and regular customers and telling them aout the new products and services and tend
them to towards the purchases of new services. And also call the customers when the sensitive
issues are eing deal.
&or '0ampleC
7A
&or e0ample, M(. A is the customer of the A#L, and A#L has to allot the pin numer of the
ATMs card of M(. A then the an!er calls M(. A and get ever" information aout its account.
After proper and complete verification the A#L will allot the pin numer. If A#L finds an"
!ind of fraud then an! will never allot the numer, and then start the verification again.
Calling also includes the process in which an!ers tell the customer that their ATM3s card are
prepare please ta!e "our ATM3s cards from #an!s. Thus calling is the process of giving
information to the customer particularl" information aout the new products and services.
1ortingC
B1orting is process of arrangementK
Calling and sorting is asicall" related to the matching or teling of whole da" wor! at the end
of the wor!ing da"K
Process *
1orting is the process of arrangements of account slipsHcheEue etc are arrange in the
increasing order. All vouchers are collected first, and then sort them according to the accounts
for e0ample the current account voucher, )L1 saving Account vouchers, staff memers
vouchers etc the" all are separate first and then all vouchers of each categor" are arrange
according to the increasing order of their account numers.
Calling and 1orting also includes the chec!ing of #an! histor", Customers Credit Histor",
stud" of loan and financing that are given to the creditors. It can e sa" that calling and
sorting is the revision process and complete oservation process.
$ork done y me durin! internship*
I have done si0 wee!s internship form allied an! )A& #ranch. And during m" internship I was
wor! in different departments and I had een assigning with different tas!s according to the
departments.
/uring m" internship I have learn man" things which I found ver" interesting.
:ne the first wee!, the ranch Manager told me aout the emplo"ees of the #an! and handover
me to the Madam Muashra and this madam tell me some asic information aout the an! and
the first wee!, I did wor! in the Account :pening /epartment.
Account :pening is the function is to opens the accounts.
&irst da" Madam Muashra 1upervisor of the an! gave me some asic information aout the
an!. 1he told me aout the departments of the an! and some other asic information aout the
an!, cheEue, records, deposits slips, current slip etc.
1econd da" she told me that now I have to start wor! in the different departments. I started m"
internship from account opening department%
Account 8penin! Department*
75
I have started m" internship from Account :pening department. 1econd da" of m" internship the
Customer service officer Madam Maira informed me and taught me that how to open the
accounts.
1he told me aout the different Accounts, such as Current Account, 1aving Account, Ioint
Account, #usiness Account.
Third da" I have assigned the wor! of :pening the Accounts, and I enIo"ed this wor! a lot. I had
opened the different accounts ut I oserved during m" G one wee! in Account :pening
/epartments that the most clients come to open the personal account and most of them are )A&
servants. The most of the wor!ing is conducted in this department and this department having a
lot of urden of wor!.
Tasks Assi!ned to me in Account 8penin! Department*
To open the Account
>illin! of Account openin! >orm
>illin! of check list
>illin! of J<) form
Taken si!n on (pecimen (i!nature card
Allot the Account numer
&nter the Account numer into the relevant Account 8penin! Re!ister
)allin! the clientsGcustomers if any omission or mistake found in the Account
Issuance of )heCue ook%
)allin! them after receivin! the AT" card of the customersGissuance of AT" card
Tellin! them the remainin! alance and other account information of the account
>illin! of different slips
)losin! the Account
Process Detail*
?ow to 8pen the Account9
@hen persons came for opening the Account I had verified the person first and I have received
cop" of identit" card after seeing the original identit" card and IoHservice certificates in case of
servant, student identit" card in case of student, propert" certificate, and then I was starting the
filling of Account opening form, I had filled the Account opening form specifications such as,
The t"pe of account which an" person want to e open, he has to select that.
%ature of account whether individual or proprietorship or other.
)articular of deposits. >)eriod for operation?.
Complete address of the person who want to open the account >applicant?
Complete address of the ne0t of !in of the applicant
,-
Telephone numer of the applicant and ne0t of !in numer
%ature of usiness etc.
/etail of other accounts.
Complete )ersonal information. which is reEuired for Account opening form such
as2
%ame of the applicant, his fatherHhusand, motherHwife name, and name of his
ne0t of !in
/ate of irth.
%ationalit" etc.
Then signatures of the account holders and the an!ers and manager.
1ignature of the introducer, his account numer and addressed
J<) form*
After filling the form of account opening I had filled the J<) form >!nown "our customer?.
.
Takin! si!n on (pecimen (i!nature )ardC
@hen this form is filled then signature of the person who want to open the account are to e ta!en
on the (pecimen (i!nature )ard. And I had chec!ed the signature carefull"2 this signature must
e matched with the identit" card signature. Then it is recorded in the computer.
1pecimen 1ignature Card is availale in Anne0es.
Allot the Account numer *
After filling of all reEuired documents I had allot the Account numer to the new opened account
which is eing processed till now.
&nter the Account numer into the relevant Account 8penin! Re!ister*
After allotting the account M, I put it in all the spaces of account opening form, 11C card etc and
then enter this account M in the relevant Account opening register, for e0ample the account M of
Ioint account will e enter in the Ioint Account :pening (egister.
)allin! the clientsGcustomers if any omission or mistake found in the Account*
I did all the wor! of opening account ver" carefull", ut if there found an" mista!e or signature
differ prolem or an" t"pe of mista!e or omission then I had called those customers and rectif"
the errors.
Issuance of )heCue ook*
After the completion of all the formalities of Account opening form the customer receives the
letter of than!s. Then. He will get the cheEue oo! within a wee! and m" Io was to receiving the
cheEue oo! and I had to verif" the customer signature and I had to issue the cheEue oo!
manuall".
There is a reEuisition slip with ever" cheEue oo! for the purpose of re issuance of cheEue oo!
when all the leaves of first cheEue oo! are eing used. The following information is printed on
the front of cheEue oo!.
Title of Account
Account numer of customer
The stamp of A#L
,*
And it also contains the signature of the authori4ed person and this all information is printed
on ever" page of cheEue oo!.
)allin! them after receivin! the AT" card of the customersG issuance of AT"*
After some da"s of opening account the ATMs are issued " the an!. M" Io was to receive the
ATMs card of applicants and then calling them.
I had called all the ATMs clients and told them to ring their ATMs card it is issued.
I had issued the ATMs card and received the sign on the ATM record register and sign of those
customers who had received their ATMs card " me.
Tellin! them the remainin! alance and other account information of the account*
Here I was assigned the wor! of telling the remaining alance, pa"ments etc I used to tell to the
customer aout their receipts, pa"ments, charges and remaining alance etc and I told these
Account information onl" those persons who are the real account holder of that account I never
told these information to an" other persons who as!ing these even to his relative one.
I had as!ed the account numer and then after opening the account on pc I used to as! the title of
the account and after proper verification I used to tell the Account information to the real account
holder. After telling I also record it on the oo! that I opened and told this account information to
its account holder.
>illin! of different (lipsC
Here I had assigned the wor! of filling of different slips of the customers who didn3t !now how to
fill the slip.
I had filled different slips ut I mostl" I had filled these slips that3s are
Current Account 1lip
)L1 1aving Account deposit 1lip
?ow to fill the )urrent Account (lip*
This slip is used for current account onl" for withdrawing the mone" from current account. It is
ver" eas" to fill2 I had filled the following information in this slip
Title of Account >name of Account holder? in two spaces
)hone M of the Account holder
Account M in two places
Amount in figures as well as in digits in two places which the Account holder wanted to
ta!e out.
And word BCashK in the particulars.
And then getting the sign of the Account holder.
PL( (avin! Account deposit (lip*
I also had used to fill these slips and )L1 saving account slips are used incase of saving Account
and it is used for depositin! the cash or cheEue etc. this slip is Iust li!e a current account slip
with the same filling onl" with the difference in the particulars filling and it include the stamp
when I had received the cheEue for depositing then I had entered the cheEue M of the an! that
and name of those an! from which the amount is eing transferringH adding into the A#L
account of the account holder..
>Availale in anne0es?
,7
Remittance*
BTransfer of fund from one place to the other within the city or out of the cityK
It is the one of the maIor function of an!ing sector.
I wor!ed in this department four da"s i.e. form 76
th
Ma" to 7A
th
Ma".
Tasks Assi!ned to me in Remittance Department*
Madam Muashra is the officer of this department. /uring four da"s I have wor!ed in two
Assignments in this department.
Issuance of /emand /raft >//?
/emand /raft Issue (egister
/emand /raft Issue )a"ale (egisterC
&illingH issuance of )a" order
:nline inter ranch transaction
Deep record of all issued and paid pa" order
Process*
/emand draft >//?C The first and the most popular wa" of remittance is Demand Draft.
The // has the following information which I had filled during issuing the //C
A an! /emand draft has following particularsC
)a"ee3s name
/ate of issue
Amount in words and figures
/rawee #ranch3s name and code
Address
1erial numer
>%oteC Complete procedure is given aove.?
Demand Draft Issue Re!ister*
After filling and ma!ing of // I had to record this on the // issue register and this register have
the following detailsC
/ate
/raft %umer
%ame of purchaser
&avoring
Amount
Amount of '0change
Demand Draft Issue Payale Re!ister*
@hen a // is paid and received then an entr" is made in the /emand draft pa"ale register. This
register has the following particulars.
/ate on which it is received
/raft numer and its date
&avoring
,,
Amount
)aid on
&illingH issuance of )a" orderC
)a" order is used to transfer mone" within cit". It is ver" safe and convenient method to sending
mone" from one place to another place.
)a" :rder involves the following partiesC
)urchaser Ma" e a person, firm, compan" or local authorit".
IssuingHpa"ing ranch is one which issuesHpa"s on presentation.
)a"ee is a person named there in.
Process*
I issue the pa" order " ma!ing the pa" order on the receipt and this receipt is Issue and pa"ale
" other an!. Here I had to ma!e the record of all issued and paid pa" orders.
As pa" order is in the written form thus certain document filled " the clientHcustomer and "
me..
/etail of the procedure is alread" descried aove >In department3s activitiesHoperation?
8nline inter ranch transactionC
B:nline Transferring of funds from one place to another place B
This is also the ver" fast, convenient and popular wa" of transferring of funds from one place to
another place.
In this department I mostl" issueHprepare the online inter ranch slip.
8nline inter ranch transaction (lip*
This slip is used to transfer fund from one place to other far place. I also filled these slips as well
as aove slips. And this slip contains the following informationC
Applicant name,
Applicant3s %IC %o., address and Tel %o.
(emote #ranch name and code,
(emote Account title, AHC %o,
Amount in (s as well as in words
1ignature of the Applicant etc
And after filling, I received the identit" card cop" and attach it with the online slip. And put a
stamp on it.
)learin! Department*
Clearance means to clear the cheEue of other ranchesC
Tasks Assi!ned to me in )learin! Department*
In this department I had done these wor!s.
1orting of cheEues
Made vouchers
1tamping on CheEues
,6
(ecorded all inward clearing cheEuesHvouchers Inward )learin! Re!ister
(ecorded all outward cheEuesHvouchers in clearing outward )learin! Re!ister
(eturned cheEue record
(ecorded the reason of returning and attached the reason 1lip with cheEue
Process*
&irstl" I had to sort out all the cheEues ranch wise and then I used to scrutini4e the each cheEue
the cheEue should e free of error that3s are going into clearing, all particulars should filled
properl", the sign should e matched the amounts in figures and words should e matched, and
stamp of clearing of other an! should e put on all cheEues if there is an" mista!e e0ist in the
cheEues then those cheEue will e returned. And I had filled the returning reason slip and then
attached this slip with the CheEue and then I had to record this in the clearing returned register.
And those cheEue that3s free from errors I had selected them and then made their vouchers and
advices and stamped them and then recorded all the vouchers and advices in their respective
register. i.e. inward clearing in inward clearing register and out ward clearing cheEues in out ward
clearing register.
>%oteC This is the 1hort process its detail )rocess is given aove?
Intercity*
Intercit" is the same as of Clearing ut the difference is that clearing is dealing those cheEues of
other ranches that3s are come from with in the cit" and intercit" is used for out side cit" cheEues
ut local cheEues >%I&T having?
Tasks Assi!ned to me in )learin! Department*
In this department I had done these wor!s.
1orting of cheEues
Made vouchers
1tamping on CheEues
(ecorded all inward intercit" cheEuesHvouchers Inward Intercity Re!ister
(ecorded all outward intercit" cheEuesHvouchers in clearing outward Intercity Re!ister
(eturned cheEue record
(ecorded the reason of returning and attached the reason 1lip with cheEue
Process of intercity*
The detail process is given aove.
8B) Department*
I had also wor!ed in this department and the detail is given aove.
)allin! And (ortin! Department*
/etail of this department is given aove.
,+
(tructure of the finance department*
Departmental ?ierarchy

7umer of &mployees in finance department*
There are , >three? prudent and efficient emplo"ees wor! in the finance department in the )A&
ranch.
>inance and Accountin! operations*
The an! finance operations are usuall" done " the finance group along with the help of
suordinated emplo"ees. And the main operations that are done " finance group areC
Plannin! and "I(*
In this head the following operations are ta!es into placeC
)lanning >finance related?
Translation of operational and financial data into strategic information. &or an effective
and efficient decision ma!ing >MI1?.
>inancial and Re!ulatory Reportin!*
&inance Group provides timel", relevant and reliale information to the shareholders, regulators
and other sta!eholders while following the statutor" reEuirements and international est practices.
Ta'ation*
Ta0ation management is also the main operation in the finance and accounting departments.
&inance Group manages the #an! wide ta0 matters and activities to ring ta0 efficienc" while
compl"ing with the ta0 laws.
>inance director
Account officer
Assistance Account officer
,G
Accountin! Process*
A#L uses the Appropriate Accounting policies to performing the Accounting :perations. And
these accounting policies have een consistentl" applied in preparation of financial statements.
Accounting estimates are ased on reasonale and prudent Iudgment and International
Accounting 1tandards have een followed in preparation of financial statements and an"
departure therefrom ahs een adeEuatel" disclosed in the Annual Accounts.
>unction of >inance DepartmentC
Accountin! (ystem of the or!ani=ation*
&ull" computer ase accounting s"stem
/oule entr" s"stem is used which is ver" reliale
Generation of fundsC
Lending the loans to the customer
Lending to financial institution.
>inance (ystem of the or!ani=ation*
The finance s"stem of the organi4ation is ased on two main factors that areC
#orrowing
Lending
Use of &lectronic data*
The an! is using the Uni ank software for entering data2
That is ver" reliale.
(ources of funds*
The sources of the ranch where I have done the internship are mainl" throughC
/epositing
(eceiving interest on lending mone"
#orrowing from state an! of )a!istan
Advances from other financial institutions
General #an!ing income.
Allocation of funds*
#an!s allocates the fund usuall" to these partiesC
Lending to financial institution
,9
Lending to people such as loan,
,A

RATI8 A7AL<(I(
LI;UIDIT< RATI8(*

Current (atio
Acid Test (atio
1ales to @or!ing Capital
@or!ing capital
L&V&RAB& RATI8(*
Time Interest 'arned
/et (atio
'Euit" or proprietar" ratio
/et H 'Euit" (atio
/et to Tangile %et worth (atio
Total Capitali4ation (atio
&i0ed Asset (atio H 'Euit" (atio
Long term Assets versus Long term /et
PR8>ITIBILIT< RATI8(*
%et )rofit Margin
(eturn on Assets
/u)ont (eturn on Assets
:perating Income Margin
:perating Assets Turnover
(eturn on :perating Assets
1ales to &i0ed Assets
(eturn on Investment >(:I?
(eturn on Total 'Euit"
(eturn on eEuit" Capital
Gross )rofit Margin
"ARJ&T RATI8(*
'arning per 1hare
/ividend "ield
#oo! value per share
Dividend Yield
Book Value per Share
A)TIVIT< RATI8(*
Total Asset turn
Advances to deposit ratio
)URR&7T RATI8*
)URR&7T RATI8 M )URR&7T A((&T(G)URR&7T LIABILITI&(
Rupee in NDDDF
LI;UIDIT<
RATI8(
7--5 7--A 7--9
C=(('%T A11'T1
,,999-565 ,*55GA6A7 7577G6A6+
C=(('%T
LIA#ILITI'1 7,569,9G6 77*-6,*7* 7*-7G769A
C.AHC.L *.6* *.6+ *.,5
,5
I
Interpretation and Trend*
This ratios is indicates the LiEuidit" >ailit" of a an! to meet short tern oligation? of the
usiness " comparing the current assets to current liailities. The higher current ratio indicates
the etter liCuid position.
As, the current ratio of 7--A and 7--5 is ecome higher as compare to 7--9 it3s a good sign of
liEuidit" it3s mean the an! ecome the more liEuid, and more ale to meet the short term
oligations "et the ratio of 7--5 is little it less as compare to 7--A ut the difference is not so
larger it3s a small difference so, it3s not an alarming situation ecause "et the ratio is greater than
*, which is a good sign and standard current ration is 7C*.
A)ID T&(T RATI8*
MLI;UID A((&T(G)URR&7T LIABILITI&(
Rupee in NDDDF
7--5 7--A 7--9
LIJ=I/ A11'T1
+G777A+G 675+9+G5 ,,G6*55G
C=(('%T
LIA#ILITI'1
7,569,9G6 77*-6,*7* 7*-7G769A
L.AHC.L -.7, -.*5 -.*G
6-
This ratio also measures the liEuidit" position of the usiness. This ratio indicates the relation
ship etween the liEuid Assets to current liailities.
The higher the ratio the etter it is as the ratio increases from 7--9 to 7--5 so it indicates the
good liEuid position.
(AL&( T8 $8RJI7B )APITAL RATI8*
MT8TAL (AL&(G$8RJI7B )APITAL
Rupee in NDDDF
7--5 7--A 7--9
1AL'1
6**7*+-, ,-+9-+6- 7*,7-*,677
@:(DI%G
CA)ITAL 5A759*A+ 5A57+,G* A7--7,G9
1AL'1H@.C -.67 -.,- -.7G
6*
This ratio indicates the relationship etween the sales to wor!ing capital.
This ratio is increasing it is a good sign for the usiness as the sale is increasing with increasing
this ratios
$8RJI7B )APITAL*
M)URR&7T A((&T( 5 )URR&7T LIABILITI&(
Rupee in NDDDF
7--5 7--A 7--9
C=(('%T A11'T1
,,999-565 ,*55GA6A7 7577G6A6+
C=(('%T
LIA#ILITI'1 7,569,9G6 77*-6,*7* 7*-7G769A
CA8CL 5A759*A+ 5A57+,G* A7--7,G9
67
I7T&RPR&TATI87*
$8RJI7B )APITAL compares the current assets with the current liailities it indicates that
either the firmHan! is in a condition that it can pa" it3s liailities when due. Higher and
appropriate wor!ing capital is used to face and get over the contingencies and uncertainties.
As, the wor!ing capital is increasing it is a good for an!.

L&V&RAB&
RATI8(*
6,
Time interest earned Ratio*
M&BITGTotal Interest e'pense
Rupee in NDDD

I7T&RPR&TATI87*
This ratio serves as one measure of the firm3s ailit" to meet its interest pa"ments and thus avoid
an!ruptc". In general, higher the ratio, the greater the li!elihood that the compan" could cover
its interest pa"ments without difficult". In 7--9 the an! Time interest earned (atio is -.+5 times
in 7--A the ratios decreases and reaches it -.,+ times and 7--5 ratios increases
7--5 7--A 7--9
'#IT *-,+,G,*7- G,*7-,56- +,5+G,-75
Total interest '0pense
77,67*,G56 *9,797,976 *-,-AG,67-
-.69 -.,+ -.+5
66
D&BT RATI8*
MTotal DetGtotal assets
It indicates percentage of total assets financed " det. The ratio under * means a maIorit"
of assets are financed through eEuit" and the ratios is aove * indicates the assets are financed
through det. A an! ratio in 7--9 is -.5, and in 7--A is -.56 and in 7--5 is -.5, which shows
that the assets are financed through eEuit" rather then det.
7--5 7--A 7--9
Total /et ,AA,6*6,,+, ,66,,6-,-++ 755,97G,,5,
Total Assets 6*A,,96,,,* ,GG,G5+,GG5 ,*5,G-G,++6
-.5, -.56 -.5,
6+
PR8PRI&T8R< 8R &;UIT< RATI8 *
M1HA(' H:L/'( &=%/ H T:TAL A11'T
Rupee in NDDDF
7--5 7--A 7--9
(?AR& ?8LD&R
>U7D
75,5+5,59A 77,,++,G*6 *5,AA-,*G*
T%A((&T
6*A,,96,,,* ,GG,G5+,GG5 ,*5,G-G,++6
(?AR& ?8LD&R
>U7D G T%A((&T
-.-97 or 9.7N -.-G* or G.-5N -.-G, or G.,N
6G
This ratio indicates that how much total assets are eing financed " shareholders fund... Higher
the ratio, etter it is, ecause the low eEuit" ratio reveals the e0tensive use of leverage
>orrowing? that is not good for firmHan!. Here the ratio is increasing from G.,N to 9.7N which
is the good for investor point of view as financing of total assets " shareholders are increasing.
D&BT T8 &;UIT< RATI8*
MTotal Det to &Cuity Ratio*
Rupee in NDDDF
7--5 7--A 7--9
Total Det
,AA,6*6,,+, ,66,,6-,-++ ,--,7,*,6A*
&Cuity
7+,A5*,79A 7-,A-+,**9 *A,6-A,,5*
Total DetG Total
&Cuity
*+ *G.G *G.,
69
14
14.5
15
15.5
16
16.5
17
RATE
2009 2008 2007
YEARS
Total Debt To Equity Ratio
total debt to equity
Creditors would generall" li!e this ratio to e low. The lower the ratio, the higher the level of
firm3s that is eing provided " shareholders. This ratio also tells as aout capital structure, what
portion of det in the an! overall capital. In 7--9 this ratio is *G., and in 7--A the ratio is *G.G
and in 7--5 this ratios decreases which is *+ it is good for an!.
D&BT T8 TA7BIBL& 7&T $8RT? RATI8*
MD&BTGTA7BIBL& 7&T $8RT?
$here# TA7BIBL& 7&T $8RT?M Total assets,liailities,intan!ile assets%
0DD6 0DD4 0DD.
Total Det ,AA,6*6,,+, ,66,,6-,-++ ,--,7,*,6A*

TA7BIBL& 7&T
$8RT?
75,A-6,6,9 77,76A,9-A *5,A6-,7,6
Total /etH
T.%.@:(TH
*, *+.6 *+.*
6A
11.5
12
12.5
13
13.5
14
14.5
15
15.5
RATE
2009 2008 2007
YEARS
DEBT T TA!"#B$E !ET %RT&
DEBT'T.TA!"#B$E !ET%RT&
The tangile net worth in 7--5 is *+.* in 7--A *+.6 and in 7--5 it decrease to *,. it is a good sign
as Total det decreasing as compare to Total tangile %et worth. @hich shows the etter
condition.
T8TAL )APITALIOATI87 RATI8*
ML87B T&R" D&BTG HL87B T&R" D&BTK(?AR& ?8LD&R( &;UIT<I
0DD6 0DD4 0DD.
L:%G T'(M /'#T *6A,56-,+A5 *7,,75G,5,6 **5,*7G,**,

L:%G T'(M
/'#TL1HA('
H:L/'(1 'J=ITY
>*6A,56-,+A5L
7+,A5*,79A?
O*96,A,*,AG9
>*7,,75G,5,6L
7-,A-+,**9?
O*66,*-7,-+*
>**5,*7G,**,L
*A,6-A,,5*?
O*,9,+,6,+-6
-.A+ -.AG -.A9
65
0.84
0.845
0.85
0.855
0.86
0.865
0.87
RATE
2009 2008 2007
YEARS
TTA$ (A)AT#$A*AT#! RAT#
$.TER+ DEBT',$TER+
DEBT-S&ARE&$DERS E./#TY0
This ratio represents the proportional importance of long term det to long tern financing. @here,
the total capitali4ation represents all long term det and shareholders eEuit". The aove ratio
shows that the ratio is suitale for financing
>IA&D A((&T G &;UIT< RATI8*
0DD6 0DD4 0DD.
>i'ed Asset *7,66G,96A **,*,6,6,G 9,+6A,G7A

&Cuity
75,5+5,59A 77,,++,G*6 *5,A9A,G*+
&i0ed assets
ratioHeEuit" ratio
-.67 .+ -.,A
+-
0
0.1
0.2
0.3
0.4
0.5
RATE
2009 2008 2007
YEARS
1i2ed a33et3'equity
1i2ed a33et'equity
This ratio shows the relation ship etween fi0ed Assets and 'Euit". This ratio indicates the part of
total fi0ed assets financed " eEuit". As the ratio increases in 7--5 as compare to 7--9 so, it3s a
good point from investment point of view.
L87B T&R" A((&T( V&R(U( L87B T&R" D&BT
OL87B T&R" A((&T(GL87B T&R" D&BT
0DD6 0DD4 0DD.
L87B T&R" A((&T( *76,,+G,,A* 5+,++6,5,- A5,,66,+A6

L87B T&R" D&BT
*6A,56-,+A5 *7,,75G,5,6 **5,*7G,**,
L.TA11'T1HL.T./'#T
-.A, -.99 -.9+
+*
0.7
0.72
0.74
0.76
0.78
0.8
0.82
0.84
RATE
2009 2008 2007
YEARS
$!" TER+ ASSETS T $!" TER+ DEBT
$.TASSETS'$.T.DEBT
This ratio provides the insight into the ailit" to pa" long term det from the long term assets.
it is increasing form 7--9 to 7--5 it indicates the fine sign. And it indicates that the long term
Assets are utili4ing ver" well.
7&T PR8>IT "ARBI7*
M7&T PR8>IT G7&T(AL&(P-DD
Rupee in NDDD
7--5 7--A 7--9
7&T PR8>IT
9,*77,*G9 6,*+G,GAG 6,-9A,-99
7&T(AL&(
6*,*7*,+-, ,-,+9-,+6- 7*,7-*,677
7&T PR8>IT
G7&T(AL&(P-DD
*9.,7 N *,.G- N *5.,N
+7
PR8>ITIBILIT<
RATI8(*
This ratios shows the efficienc" of the an!, how an! efficientl" uses its assets and generating
profits, the percentage of net profit ased on sales, the an! net profit ratio in 7--9 is *5.,N it
decreases in 7--A which is *,.G-N and in 7--5 an! net profit ration increases which good which
is *9.,7N.
R&TUR7 87 A((&T Ratio*
M7&T I7)8"& G T8TAL A((&T P -DD
Rupee in NDDDF
7--5 7--A 7--9
%'T I%C:M' 9,*77,*G9 6,*+G,GAG 6,-9G,*+A
T.A11'T 6*A,,96,,,* ,GG,G5+,GG5 ,7-,*-5,97,
7&T I7)8"& G
T8TAL A((&T P
-DD
*.9- N *.*6 N *.79N
+,
0.004
5.004
10.004
15.004
20.004
RATE
2009 2008 2007
YEARS
!ET )R5#T +AR"#!
!ET )R5#T'!ETSA$ES6100
(eturn on Assets is the most comprehensive measure of the an!3s earning capacit". In other
words, the calculations show the efficienc" of management to improve its earning capacit". This
is wh" (:A is of significant importance among all other ratios. In 7--9 the an! (:A is *.79N,
in 7--A it is *.*6N and in 7--5 it is an increase which is *.9-N.
R&TUR7 87 A((&T( HAV&RAB&I Ratio*
M Q7&T I7)8"& G H8P&7I7B A((&T(K)L8(I7B A((&T(IG0R P -DD
e.g. opening assets for 7--5 is the closing assetsH inventor" of 7--A and closing alance is ending
alance of "ear 7--5.
7--5 7--A 7--9
+6
0.004
0.204
0.404
0.604
0.804
1.004
1.204
1.404
1.604
1.804
RATE
2009 2008 2007
YEARS
RET/R! ! ASSETS
RET/R! ! ASSETS
%'T
I%C:M'
9,*77,*G9 6,*+G,GAG 6,-9G,*+A
T.A11'T >,GG,G5+,GG5L6*A,,96,,,*?H7 >,7-,*-5,97,L,GG,G5+,GG5?H7 >6.6AP*-
*-
L,7-,*-5,97,?H7
7I7)8"&
G T%A((&T
P -DD
*.A*N *.7*N *..67N
DU P87T R&TUR7 87 A((&(T(*
M7&T PR8>TI "ARBI7PT8TAL A((&T( TUR7 8V&R
7--5 7--A 7--9
7&T PR8>TI
"ARBI7
*9.,7 N *,.G- N *5., N
T8TAL A((&T(
TUR7 8V&R
-.*- -.-5 -.-9
*9,.7 *+*.*7 79+.9*
++
(eturn on Assets /u )ont is a financial ratio that shows how the return on assets depends
on oth asset turnover and profit margin. The /u )ont method rea!s out these two
components from the return on assets ratio in order to determine the impact of each on the
profitailit" of the compan". This ratio helps to highlight the impact of changes in asset
turnover and profit margin.
8PRATI7B I7)8"& "ARBI7 Ratio*
M8P&RTATI7B I7)8"& G 7&T (AL&(
Rupee in NDDDF
7--5 7--A 7--9
8P&RTATI7B
I7)8"&
*-,+,G,*7- G,*7-,56- +,5+G,-75
7&T (AL&(
6*,*7*,+-, ,-,+9-,+6- 7*,7-*,677
8P&RTATI7B
I7)8"& G 7&T
(AL&(
-.7G or 7G N -.7- or 7-N -.7A or 7AN
+G
0
0.02
0.04
0.06
0.08
0.1
RATE
2009 2008 2007
YEARS
Du )o7t Retu7 ! A33et3
total a33et3 tu87 o9e8

This ratio asicall" tell us percentage operating profit ased on sales, so the an!
operating income margin ratio in 7--9 is 7AN of sales and in 7--A it decreases which is 7-N and
in 7--5 operating ratios increases which is 7GN.
R&TUR7 87 8P&RATI7B A((&T(*
M(AL&( G 8P&RATI7B A((&T
Rupee in NDDDF
+9
Calculation of (erun on operating Assets shows the efficienc" of management to improve its
earning capacit". In 7--9 the an! return on operating assets is 7.A, in 7--A it is same and in 7--5
it is an increase which is ,.,. This is etter.
(AL&( T8 >IA&D A((&T( RATI8*
MT8TAL (AL&(G>IA&D A((&T(
7--5 7--A 7--9
(AL&(
6*,*7*,+-, ,-,+9-,+6- 7*,7-*,677
8P&RATI7B
A((&T
*7,66G,96A **,*,6,6,G 9,+6A,G7A
(AL&( G
8P&RATI7B
A((&T
,., 7.A 7.A
+A
Rupee in NDDDF
7--5 7--A 7--9
7&T (AL&( 6*,*7*,+-, ,-,+9-,+6- 7*,7-*,677
>i'ed assets
*7,66G,96A **,*,6,6,G 9,+6A,G7A
T8TAL
(AL&(G>IA&D
A((&T(
,.,- 7.9+ 7.A-
+5
R&TUR7 87 I7V&(T"&7T R8I*
M7&T PR8>IT G T8TAL I7V&(T"&7T
Rupee in NDDDF
(eturn on Investment >(:I? anal"sis is one of several approaches to uilding a financial usiness
case. The term means that decision ma!ers evaluate the investment " comparing the magnitude
and timing of e0pected gains to the investment costs.
7--5 7--A 7--9
7&T PR8>IT
9,*77,*G9 6,*+G,GAG 6,-9G,*+A
T8TAL
I7V&(T"&7T
56,9A5,657 A7,G6G,+5+ A,,5+A,6G,
7&T PR8>IT G
T8TAL
I7V&(T"&7T
-.-9+ -.-+ -.-+
G-
R&TUR7 87 T8TAL &;UIT< HR8&I*
M7&T PR8>ITGT8TAL &;UIT<P-DD
:% A;'(AG'( #A1'1OQ7&T PR8>ITGH8P&7I7BK)L8(I7B &;UIT<IG0P-DD
Rupee in NDDDF
This ratio is the measure of the firms overall performance. This ratio reveals that how much
shareholders earn on their investment. The A#L (:I is increasing as in 7--9 it was 77.*N now in
7--5 it is 79.+N which is the good sign for the investors for investing in A#L. The higher the
ratio the more accepted investment it is for investor.
7--5 7--A 7--9
%'T I%C:M' 9,*77,*G9 6,*+G,GAG 6,-9G,*+A
T.'J=ITY 7+,A5*,79A 7-,A-+,**9 *A,6-A,,5*
7&T I7)8"& G
T8TAL &;UIT< P
-DD
79.+N on
average asis
,-.+-N
7-N
:n average
asis
77.*N
:n average
asis 7,.+6N
G*
0.004
5.004
10.004
15.004
20.004
25.004
30.004
RATE
2009 2008 2007
YEARS
RET/R! ! E./#TY
RET/R! ! E./#TY
R&TUR7 87 &;UIT< )APITAL*
M7&T PR8>ITGT8TAL &;UIT< CA)ITAL P-DD
:% A;'(AG'( #A1'1OQ7&T PR8>ITGH8P&7I7BK)L8(I7B &;UIT<
CA)ITAL?G0P-DD
Rupee in NDDDF

BR8(( PR8>IT "ARBI7 RATI8 C
OGross )rofitHnet salesP*--
(s in B---K
7--5 7--A 7--9
%'T I%C:M' 9,*77,*G9 6,*+G,GAG 6,-9G,*+A
T.'J=ITY CA)ITAL 75,5+5,59A 77,,+,+,G*6 *5,A9A,767
7&T I7)8"& G
T8TAL &;UIT< P
-DD
7,.AN *A.GN 7-.+-N
G7
0.004
5.004
10.004
15.004
20.004
25.004
RATE
2009 2008 2007
YEARS
Ret8u7 o7 Total Equity
Retu87 o7 Total Equity
Interpretation
and Trend*
This ratios shows the
percentage of gross
profit ased on sales,
the an! gross profit
ratio in 7--9 is ,.6N
it increases in 7--A
which is ,.GN and in
7--5 an! gross profit
ration increases which
good which is 6.+N
7--5 7--A 7--9
G(:11 I%C:M' *A,G55,A-5 *,,759,A*G **,*-A,6*7
T.A11'T 6*A,,96,,,* ,GG,G5+,GG5 ,7-,*-5,97,
BR8(( I7)8"& G
T8TAL A((&T P
-DD
6.+N ,.GN ,.6NN
G,
0.004
0.504
1.004
1.504
2.004
2.504
3.004
3.504
4.004
4.504
RATE
2009 2008 2007
YEARS
"RSS )R5#T +AR"#! RAT#
".#!(+E'TTA$ ASSETS

"ARJ&TI7B
RATI8(*
&AR7I7B P&R (?AR& H&P(I*
O%'T )(:&IT G%:. :& 1HA('
(=)'' I% R---3
Companies with record of rapid growth have )H' ratio of 7- to * or even higher. The )H' gives
"ou an idea of what the mar!et is willing to pa" for the compan"3s earnings. The higher the )H'
the more the mar!et is willing to pa" for the compan"3s earnings. 1ome investors read a high )H'
as an overpriced stoc! and that ma" e the case, however it can also indicate the mar!et has high
hopes for this stoc!3s
7--5 7--A 7--9
7&T PR8>IT
9,*77,*G9 6,*+G,GAG
,,*77,*6+
78% 8> (?AR&
9,**-,--A G,6G,,G66
+,,6G,+77
7&T PR8>IT G78%
8> (?AR&
*-.-7 G.6, +.A
G6
0.004
2.004
4.004
6.004
8.004
10.004
12.004
RATE
2009 2008 2007
YEARS
Ea87i7: )e8 S;a8e Ratio
ea87i7: <e8 3;a8e
DIVID&7D <I&LD*
MDIVID&7D P&R (?AR& G "ARJ&T PRI)& P&R (?AR& P-DD
Rupee in NDDDF
7--5 7--A 7--9
DIVID&7D P&R
(?AR&
6 7.+- ,
"ARJ&T PRI)&
P&R (?AR&
+A.9 ,*.* *,-.7
DIV%P&R (?AR& G
"ARJ&T PRI)&
P&R (?AR& P-DD
G.A N A N 7., N
G+
This ratio shows the /ividend per share divided " the mar!et price per share. ItSs often e0pressed
as a percentage. It represents the regular cash income. Higher the ratio, etter it is. In 7--A it is
the highest and est for investment point of view.
B88J VALU& P&R (?AR&*
M(?AR& ?8LD&R( &;UIT< G78% 8> (?AR&(
Rupee in NDDDF
7--5 7--A 7--9
(?AR& ?8LD&R(
&;UIT<
75,5+5,59A 77,,++,G*6 *5,AA-,*G*
78% 8> (?AR&(
9,**-,--A G,6G,,G66 +,,AG,,9-
(?AR& ?8LD&R(
&;UIT< G78% 8>
(?AR&(
67.* ,6.G ,G.5
GG
&or 1ome e0tent it is similar to the earnings per share, ut it relates the shareholderSs eEuit" to the
numer of shares outstanding, giving the shares a raw value. In 7--9 the an! oo! value per
share is ,G.5 and it decreases in 7--A which is ,6.G and in 7--5 this ratio increases which is 67.*.
T8TAL A((&T TUR78V&R*
M(AL&( G T8TAL A((&T
Rupee in NDDDF
7--5 7--A 7--9
(AL&(
6*,*7*,+-, ,-,+9-,+6- 7*,7-*,677
T%A((&T
6*A,,96,,,* ,GG,G5+,GG5 ,*5,G-G,++6
(AL&( G T%A((&T
.*- -.-5 -.-9
G9

A)TIVIT<
RATI8(*
This ratio is useful to determine the amount of sales that are generated from each rupee of assets.
@ith low profit margins tend to have high asset turnover, those with high profit margins have low
asset turnover. The an! total assets turnover ratios increases, in 7--9 the ratio is -.-9 and in
7--A is -.-5 and in 7--5 it is .*-.
ADVA7)&( T8 D&P8(IT RATI8*
MADVA7)&( G D&P8(IT H7&TI P-DD
Rs% In NDDDF
7--5 7--A 7--9
ADVA7)&(
7,9,,66,-,A 7*7,597,--A *GA,6-9,7A-
D&P8(IT
,7A,A9+,-,9 759,69+,,7* 7G,,6G5,+56
ADVA7)&( G 7&T
D&P8(IT P-DD
97 N 97 N G6N
GA
This ratio depicts the relationship etween advances and deposits and it reveals how productivel"
the deposits are eing utili4ed. Here is an increase in loan to deposit ratio, from "ear 7--9 to
7--5, from G6N to 97N.
This condition is favorale as advances increases with increase in deposits. If deposits increase "
higher rate than an increase in advances then an! has to face difficult", it3s mean that an! is not
utili4ing it3s deposits ver" well.
Vertical Analysis*
In vertical Anal"sis each item in a financial 1tatement is the Nage of total. This approach
is also called )omponent percenta!e# Product )ommon ,si=e financial statement%
;ertical anal"sis helps in scrutini4ing the actual increase or decreases in various items
with regard to a specific total.
>ormula*
The formula for ;ertical Anal"sis isC
Individual item of financial statementHtotal P*--
?ori=ontal Analysis*
Hori4ontal Anal"sis Also Called Trend Analysis, The hori4ontal anal"sis of an" organi4ation
shows the general trend of different items placed in the financial statements. &or the purpose of
Hori4ontal anal"sis of financial statement use #ase Year Method. It means that for the purpose of
comparison "ear here the ase is 7--9 for hori4ontal Anal"sis of "ears 7--A and 7--5.
>ormula*,
G5
The formula, which is used in computing the percentages of various items on the asis of the
figures of "ear 7--9, is given elowC
M )urrent year ' -DD
Base year
Vertical analysis of alance sheet*
A11'T1 (=)'' I% RMillionK
7--5 7--A 7--9
(s. Nage (s. Nage (s. Nage
Cash and alances
with treasur" and
other an!s
7G,6,+ G.G N 7,,G+, 9 75,9,5 5.+
Lending to financial
institutions
7A,*77 G.9 N *+,95, 6., *A,6*5 +.A
Investments 56,9A5 77.9 N A7,G69 77.6 A,,5+A6 7G.7
Advances 8 net 7,9,,66 +G.9+ N 7*7,597 +A.* *GA,6-9 +7.G
:perating &i0ed
assets
*7,669 , N **,*,6 , 9,+65 7.6
:ther assets *9,5++ 6., N *9,,G5 + *-,9-+ ,.+
Total assets 6*A,,96 *-- N ,GG,G5G *--N ,7-,**- *--+
LIA#ILITI'1 A%/ 'J=ATI'1C
Customer deposits ,7A,A9+
9A.GN 759,69+ A*.*N 7G,,597 A7.,N
Inter bank
borrowings
,5,A*5 5.+ 79,99A 9.G 77,5,6 9.7
Bills payable
,,*G7 -.A 7,5+7 -.A ,,656 *.*
Other liabilities
**,-G* 7.G *,,G,G ,.9 9,,,7 7.,
1u8ordinated loans
+,659 *., 7,65A -.9 7,655 -.A
Total $iabilitie3
044#/-/ 60%4S 2//#2/D 62%6S 2DD#02- 62%.S
9-
1hare capital 9,**- *.9N G,6G, *.A +,,AGN *.9N
(eserves G,+A7 *.G +,A-6 *.G G,-+- *.5
=n8appropriated
profit
*7,*5A 7.5 A,+,9 7., G,59* 7.7
1urplus on
revaluation of assets
6,-GA * *,++- -.6 *,6G5 -.+
Total &Cuity 06#63D .%0 3%- 3%2
Total liailities K
Total &Cuities
/-4#2./ -DDS 233#363 -DDS 20D#--D -DDS
?ori=ontal analysis of Balance sheet*
A((&T( (=)'' I% RMillion3
0DD6 0DD4 0DD.
(s. Nage (s. Nage (s. Nage
Cash and alances
with treasur" and
other an!s
7G,6,+ 5-N 7,,G+, 95.+N 75,9,5 *--N
Lending to financial
institutions
7A,*7, *+7.9 *+,95, A+.9 *A,6*5 *--
Investments 56,9A5 **7.5 A7,G69 5A.6 A,,5+A *--
Advances 8
net
7,9,,66 *6-.5 7*7,597 *7G.+ *GA,6-9 *--
:perating
&i0ed assets
*7,669 *G6.5 **,*,66,G *69.+ 9,+6A *--
:ther assets *9,5++ *G9.9 *9,,G5 *G7., *-,9-+ *--
Total assets /-4#2./ -2D%3S 233#363 --/%1S 20D#--D -DDS
LIABILITI&( A7D &;UATI&(*
9*
LIA#ILITI'1C
97
Customer deposits ,7A,A9+
*76N 759,69+ **7N 7G,,597 *--N
Inter bank
borrowings
,5,A*5 *9,.G 79,99A *7*.* 77,5,, *--
Bills payable
,,*G7 5-.+ 7,5+7 A6.+ ,,656 *--
Other liabilities
**,-+5 *+-.A *,,G,G *AG., 9,,,7 *--
1u8ordinated loans
+,659
77-.-
7,65A *--.- 7,655 *--
Total $iabilitie3
244#/-/ -06%/S 2//#2/D --/%.S 2DD#02-
-DDS
1hare capital 9,**- *,7.N G,6G, *.AN +,,AG *--N
(eserves G,+A7 *-A +,A-6 5+.5 G,-+- *--
=n8appropriated *7,*5A *9+ A,+,G *77.+ G,59* *--
9,
profit
1urplus on
revaluation of assets
6,-GA 79G.5 *,++- *-+.+ *,6G5 *--
Total &Cuity 06#616 -1D%.S 00#213 --0%1S -6#4.4 -DDS
Total liailities K
Total &Cuities
/-4#2./ -2D%3S 233#363 --/%1S 20D#--D -DDS
Vertical analysis of Profit and Loss aGc *

Rs% In "illions
InterestGReturnG 7on Interest Income &arned*
Rs%
0DD6
S
0DD6
Rs%
0DD4
S
0DD4
Rs%
0DD.
S
0DD.
Mar!8
upH(eturnHInterest
earned
6*,*77 A9.6N ,-,+9* AG.7N 7*,7-* A6.6N
&ee, commission
and ro!erage
income
,,69- 9.6N ,,7GG 5.7N 7,7+A 5.-N
Capital gain and
/ividend income
7,6+7 +.7N *,+9* 6.6N *,+A+ G.,N
:ther income ,G -.-AN +5 .-.*9N 99 -.,N
Total
/.#D4D -DDS 21#/3. -DDS 01#-0- -DDS
96
InterestG returnGnon interest e'pense*
R(%
0DD6
S
0DD6
Rs%
0DD4
S
0DD4
R(%
0DD.
S
0DD.
Mar!8
upH(eturnHInterest
'0pense
77,677 69.AN *9,79, 6A.5N *-,-5, 6-.7N
:perating
e0pense
5,G-5 7-.6N A,6,* 7,.5N G,*96 76.GN
Provisions 6,6*G 5.6N ,,+G* *-N 7,A96 **.+N
Ta0ation ,,6*6 9.7N *,5G5 .+.+N *,A99 9.+N
Total &'pense,
Sof total
income
26#43- 4/%4S 2-#02/ 44%2S 0-#D-4 42%2S
ProfitGLos after
ta'ation
9,*77 *+.7N 6,*+9 **.AN 6,-9G *G.7N
Total
/3#642 -DDS 21#26- -DDS 01#D6/ -DDS
?ori=ontal Analysis of Profit and Loss account*
Rs% In "illions
InterestG ReturnG7on Income Interest &arned*
9+
Interest GReturnG 7on Interest &'pense*
Rs
0DD6
S
0DD6
Rs
0DD4
S
0DD4
Rs
0DD.
S
0DD.
Mar!8
upH(eturnHInterest
'0pense
77,677 777.*N *9,79, *9*.*N *-,-5, *--N
:perating
e0pense
5,G-5 *++.9N A,6,* *,G.GN G,*96 *--N
Provisions 6,6*G *+,.9N ,,+G* *7,.GN 7,A96 *--N
Ta0ation ,,6*6 *A7N *,5G5 .*-6.5N *,A99 *--N
Total &'pense,
Sof total
income
26#43- -46%3S 2-#02/ -/4%3S 0-#D-4 -DDS
ProfitGLos after
ta'ation
9,*77 *96.9N 6,*+9 *-7N 6,-9G *--N
Total
/3#642 -4.%0S 21#26- -/-S 01#D6/ -DDS
>uture 8ut Look*
To increase it3s profit, '0pansion in volume, increase in numer of share holders is the future
planning of the A#L. A#L can get this " a enhance it3s effort. It3s histor" is ver" well.
Rs%
0DD6
S
0DD6
Rs%
0DD4
S
0DD4
Rs%
0DD.
S
0DD.
Mar!8
upH(eturnHInterest
earned
6*,*77 *56.6N ,-,+9* *66.7N 7*,7-* *--N
&ee, commission
and ro!erage
income
,,69- *+,.9N ,,7GG *66.GN 7,7+A *--N
Capital gain and
/ividend income
7,6+7 *+6.9N *,+9* 55.7N *,+A+ *--N
:ther income ,G 6G.AN +5 9G.9N 99 *--N
Total
/.#D4D -4.%/S 21#/3. -/-%0S 01#-0- -DDS
9G
The gloal financial crisis has its effects tric!ling down to the an!ing s"stem. The financial
sector is facing its lows ut still on its comparative asis its etter than other neighoring
countries owing to regulations and role of 1#) to ta!e timel" corrective measures. Measures
include rela0ation of C(( and 1L( in phases.
The an!ing sector3s spread continues its rising trends after witnessing. )rofits shows that long
term investment in )a!istani an!ing s"stem will e lucrative, as the asset Eualit" is Euite
satisfactor".
Challenges faced " the econom" in general and an!ing sector in particular, include restrained
liEuidit", slowdown of economic activities and high inflation. /espite of these issues, A#L has
een ale to maintain its profitailit" and eEuipped to face challenges with its d"namic
management and trained wor!force.
99
CHA)T'(8 G
1@:T A%ALY1I1TT.

,,..A%%'U'1
(wot analysis*
($8T Analysis is the areviation of
(* 1trength
$C @ea!ness
8* :pportunit"
TC Threats
And 1trength and wea!ness represent the internal environment of the organi4ation
And wea!ness and :pportunit" represent the e0ternal environment of the organi4ation
Hence, ($8T anal"sis is the critical and complete ut comprehensive stud" of the organi4ation.
(tren!th of the ALLI&D Bank LiI"IT&D and PA> ranch*
The &irst Muslim an! and that is estalished first time in the soil the of )a!istan is not
the other an!, it is the Allied #an! Limited. And hence it has earned a great reputation.
Allied #an! has a well,en!ineered structure and a timely e'ecution and hence having a
successful transaction.
A#L financiall" a strong an! and having a tested and effective strateg" that3s wh" the
A#L not effected " the financial crisis and ad condition of econom", and continuous
toward growth and getting competitive growth.
1olid foundation as " )A(CA long8term term rating of LAA: and short term rating of
BA*K:%
It has a ver" large impressive networ! of ranches i.e. ..6 in over 2DD cities and towns.
It has local ranched as well as international ranches.
Having the strength of more than +-7 ATMs in more than *6+ cities and towns.
#rand name is the greatest strength of this an!.
1alaries are ver" reasonale, so the emplo"ees are not financiall" fearful.
The PA> ABL ranch is situated in the )ommercial Area which enhances the
stren!th of this ranch and hence this ranch increases and attracts the numer of
customers and e'pends its volume%
The ranch has 0 telephone connection and one fa' machine this increases connectivit"
which ma!es communication easier with different ranches.
The ranch is lin!ed through an :nline %etwor! of #ranches, it enales them to serve
customer in etter wa"
A#L has the large networ! of ATM and the" e0pend their ranches.
$eakness of the ALLI&D Bank LiI"IT&D and PA> ranch
It is oserved that emplo"ees have mostl" sluggish and hard attitude towards the
customers.
There is a high part of favoritism, and mostl" emplo"ees are hiring on the asis of
nepotism and references.
ATM and online facilit" is "et provided " ranch ut it3s functioning is not ver"
appropriate. :ften the ATM machine and online s"stem is not wor!ing and hence man" a
9A
times the customers get disappointed " the services of the ranch and the" go another
an! for transferring the online transactions
A#L has not "et providing the car financin! and house financin!, which is a ver" large
wea!ness.
Instead of presence of technolog" man" Ios are done manuall", which can e done easil"
" using the computeri4ed s"stem.
There is lac! of efficient and proper (esearch development activities which is ver"
essential for collecting the essential data which is used for future planning and strateg".
1uch as2
Macro 'nvironmental data
Micro environmental data
The organi4ational memers are not full" cooperative.
There is a lac! of commitment and professionalism on part of the emplo"ees. The staff
usuall" tries to avoid do full wor!ing and tr"ing to do modest wor! >escape from
additional wor!? and the" usuall" dela" their wor!.
/ela"s were oserved ecause the prescried procedures are not followed.
The filing s"stem is not up8to8date. Much time is wasted while searching for
even a wee! old data and documents.
There is less emphasi4ed on the long term relation with customers those have low
deposited >less protocol?
#ranch has less furniture than reEuirement, and less sitting arrangements.
The Io distriution is not proper.
8pportunity*
A#L is not "et giving the facilities of car financing and house financing to their
customers. It is a ig opportunit" for A#L to e0pending it3s usiness at a more large scale
" starting the usiness of car and house financing.
)A& ranch has the deficienc" of honest and hard wor! emplo"ees )A& ranch can
increases it3s progress " availing the more technical, professional and hard wor!
emplo"ees.
A#L an! is giving the facilit" of collection of utilit" ills and also giving the facilities of
giving the pa"ments to the )A& servants which are ver" large numer of servants, A#L
)A& ranch can attract those customers to open their accounts and to depositing activities
etc. hence it is a ig opportunit" for the )A& ranch for e0pending usiness.
ATM and online facilit" is "et provided " ranch ut it3s functioning is not ver"
appropriate. :ften the ATM machine and online s"stem is not wor!ing and hence man" a
times the customers get disappointed " the services of the ranch and the" go another
an! for transferring fund " online transactions etc. If the" overcome these wea!nesses
then the" have and opportunit" to attract and retain the large customers. As, there are
coming large numers of customers dail" for ATM and online transaction.
95
The ranch is located in a commercial area hence it3s location is the ig opportunit" for
the an! to attracting the customers at a large scale.
The ranch has the opportunit" to availing the new schemes such as HA.. 1'(;IC'1,
H=%/I and @'1T'(% =%I:% etc.
The an! has the facilit" of internet it is a ig opportunit" the an! can e0pand it self "
increasing it3s use in more appropriate wa". The an! has a large networ! all over the
world it can cover the maIor mar!et of the )a!istan if it will ma!e it possile to fast
deliver" of funds.
T?R&AT(*
The allied an! is one of the strong and leading an!s so, it has man" competitors. The
H#L is located in front of )A& ranch that is a ig threat for A#L )A& ranch.
)a!istan is facing a ver" critical situation it is suffering from continuous downfall of the
econom" since last few "ears it is the iggest threat for all an!s. If this situation will not
e stopped than it is a ig threat for )a!istan3s an!s for achieving the an!3s oIectives.
/issatisfied customers is the one of the iggest threat to the )A& ranch, As discussed
aove >in opportunities? ATM and online services is "et provided " ranch ut it3s
functioning is not ver" appropriate. :ften the ATM machine and online s"stem is not
wor!ing and ATM machine some times is not filled " the funds from the main ranch of
A#L, and hence man" a times the customers get disappointed " the services of the
ranch and the" go another an! for getting the online transactions. If this draw ac! will
not e sort out earl", the customers will terminate towards other an! such as towards its
neighor an! H#L.
Man" private an!s are providing the etter competitive services than A#L that is the ver"
sensitive threat for A#L.
A#L as compare to other top an!s is "et not providing man" services such as car
financing, house financing services and man" other new services. Hence it can loose it3s
reputation
)onclusion*
Although the countr" is suffering from the financial crises, slow economic growth, and lac! of
political stailit", however, still the A#L continues to fulfill its commitment " contriuting in a
structured manner, " focusing on Agriculture sector and 1M', strengthening cooperate and
commercial relationships, product innovation, creativit" , technological advancement, and
continuous focus on service Eualit". /ue to its strong foundation and well8uilt strateg".
Customer is the focus of ever" thing for A#L and A#L is wor!ing tirelessl" to enhance
relationship with customers " understanding them and then offering relevant products and
services all the times and A#L tirelessl" continues to wor!ing ver" hard to strengthen the
A-
relationship with customers and numer of initiatives has een ta!en " A#L to strengthen its
overall function.
/uring three "ears anal"sis of A#L such as form 7--9 to 7--5, I oserved that A#L has
impressive profit growth as form 7--9 to 7--5 its profit after ta0 rose " (s. 6,-9G million to (s.
9,*77 million. And it resulted in increase in increase in (:A and (:' " *.67N to *.A*N, and
(:' " 7,.+6+ to ,-.+-N " average.
Thus I have concluded that the A#L is a financiall" strong an! and having the long term rating
of BAAK and short term rating of BA*L " pacra.and serving and continuousl" attracting the large
numer of customers " offering them the innovative, reliale and etter competitive products
and services and capture a great part of the mar!et in the countr" " having a large numer of
depositors and customer. )A& ase also a ver" progressive ranch and it e0panding it3s usiness
ver" rapidl" and serve the customers ver" efficientl" from ,G "ears.
Recommendations*
/uring m" internship training of G wee!s in A#L )A& ranch, I have anal"4ed some prolem in
the #an!. Deeping in view those prolems followings are m" recommendationsC
)han!e in Behavior of employees*
The customers are the ver" important and essential part of the usiness the" are the real strength
of the usiness and having the worth of ac! one for the usiness so, the" should e ehaved,
enevolence, and served in a etter wa". 1o, I will recommend for the ).A.& ranch A#L that the"
should e stopped the carelessness and the sluggish ehavior towards the customers and the"
should reali4e that customer is the focus of every thin!%
&limination of favoritism*
There is a great part of favoritism it should e eliminated immediatel" and enhance the
performance " enevolent the opportunities to the fresh, well educated and ale people.
(ittin! Arran!ement*
There is no proper sitting arrangement2 the ranch should e focus on proper sitting arrangement
and should furnish the ranch hence the ranch will e ale to manage customers in a well
manner.
Eo Trainin! Pro!rams
The an! should place emphasis to held an arrange the effective trainin! and development
pro!rams for its new as well as e0isting emplo"ees this will definitel" increase their performance
and efficienc" level
&Cuali=e the load of work*
I have found the ineEualit" of wor! division in the #ranch I will recommend that all the
departments should e given the eEual load of wor!2 it will result in high performance and create
high outcome and it also create a friendl" environment in the an!.
Team ased "ana!ement*
The higher authorities should form the team ased management rather than centrali4ed
management it will enhance the management s!ills and decision ma!ing power of the emplo"ees
A*
and elevating the morale of the emplo"ee and this would also e a factor of motivation for all
emplo"ees and the" will e involved in all an!ing operations and overall effectiveness of the
an! will e oost.
&'pansion in usiness*
The A#L should strongl" focus on providing new services to meet its customer3s e0pectation and
for e0pansion financing, etc.. e.g. the A#L should focus on the usiness of personal loaning such
as House financing, car
A7
A,
A6
THA%D1
A+

Internship Report of 2011 Allied Bank

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INTERNSHIP REPORT OF 2010 INTERNSHIP REPORT OF 2010

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