Definition of Supply Chain Management

A supply chain is the stream of processes of moving

goods from
customer order
through the raw materials stage
supply
production
and distribution of products to the customer

Efficiency is doing things right
Effectiveness is doing right things
What is a Supply Chain
- Fulfillment of Customer order
Information, Cash, Material
- Supplier manufacturer distributor
retailer = Customer order

maximize profitability of the chain
management of flow

Cycle view
Customer order cycle
Retailer Replenishment cycle
Distributor Manufacturing cycle
Manufacturer Procurement Cycle
Supplier
Differences in Cycles
- Uncertainty of demand
- Scale / size of order