Emily Zhang

Some Skill Sets

Morris&Terry LLC
Morgan Stanley
Watchingamerica.org
Research Intern 10/11-12/11
Asia America Initiative Research Intern
Finance Intern
Translation Intern
07/11-09/11
03/11-05/11
05/12-09/12
Business Consultant: ~1 year
Client Service Manager: 1 year
Account Manager: 4 years
Mandarin & English Translator: 5 years
Marketer: ~3 years
Peer Advisor at UCD: 1 year
UC Davis: 10/10-08/12
Major: Economics
Minors:
Professional Writing, Managerial Economics
UC Berkeley Extension: 06/14-09/14
Professional Sequence in Marketing Metrics & ROI
Graphic Design: expected in 2015
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LinkedIn: www.linkedin.com/in/emilyzhanghui/
Marketing
Google Ad Words
SEO
Email Campaign
Email Marketing
Market Research
Market Segmentation
Survey Design
Computer Literacy
Advanced Excel (Modeling)
R Programming, HTML, CSS
Tableau
InDesign
Photoshop
Illustrator
Mac Page
Mac Keynote
Word, PPT
Soft Skills
Work Under Pressure
Attentive
Emphathetic
Results-Oriented
Team Player
Team Leader
Fast Learner
Event Planning
Fundraising
Public Speech
Cold Calling
Creative
English & Mandarin Language Skills
Translation
Interpretation
Writing & Editing
Chinese
English
Conducted one independent research on vertical integration in the
fashion industry by studying the growth history of Gap, H&M, and
Zara. The study provided the fashion startup with insights on their plans
for growth, product differentiation, and scaling.
Learned basic quantitative and qualitative stock analysis and stock
charts reading techniques. As a group project, performed stock
analysis for Apple, Microsoft, and Dell stocks.
Translated political and business news articles from Chinese to
English. One translation was featured on its homepage.
Sr. Program Manager 09/12-05/14 Hua Yuan Science &
Technology Association Organized three Entrepreneur Discover-
ing China trips: some entrepreneurs startups have been funded by
Chinese governmental funds. Generated $27,000 in revenue in 1 year
through 4 events organized.
Worked with Mr. Santoli, a Pulitzer Award Winner and former
senior security advisor in Congress. Initiated, operated, and
supervised a one-month fundraising campaign, on
globalgiving.org, for the Cancer treatment for 20 children and
30 women Program. Since then, the program has raised $14,234
from 332 donors in 3 years; the donation has cured 47 partici-
pants cancer. It has led to the creation of 5 more new campaign
programs that have raised $56,000 so far.
My phylosophy: You can never do a kindness too soon, for you never know how soon it will be too late. By Ralph Waldo Emerson.
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Business Consultant
Federal program
MBDA Business Center San Francisco CA mbda.gov
11/13-06/14
Challenges: Develope clients at a brand-new office and without prior contacts in the area.
Daily activities: Attending business networking and procurement events; meet with clients, discover and discuss their business needs for
loans, contracts, and certifications when bidding for government contracts.
Developed 12 new clients; handled 2 clients searching for the right loan lenders; made 2 referrals on services and products
between clients. Established relationships with SBA, SBA preferred banks, community lenders, and a number of peer
organizations. Directed the marketing effort (email campaign) of the offices first client-facing conference: Go Green Go Global
Conference.-- The conference attracted about 100 small business owners and generated about 8 prospect leads.
Some
Results
Insurance broker Client Service Manager 08/12-09/13 Filice Insurance Filice.com San Jose CA
Challenges: Be a self-starter in some functions in a new environment: Prospecting, insurance claim handling, and relationship building in the
Chinese community in Silicon Valley. Daily activities: Communicate with HRs, insurance companies, and medical service providers; process
claims, prepare enrollment packages, attend open enrollment meetings, answer clients inquiries through Emails or over the phone, and handle
clients requests of adding to or terminating employees from their company policies; English and Chinese translation and interpretation.
Organized the first in-house workshop with ~30 Asian business owners attended. In 1 week, solved a $15,000, one-year old claim
that was to be sent to collection agency. Signed 2 clients through LinkedIn and Yellow pages prospecting. Introduced the impor-
tance of cultural differences when managing a 2,000-employee client that has a large Asian workforce. Continued prospecting
through LinkedIn, Email and telemarketing: received about 8 warm feedbacks that might potentially lead to sales.
Some
Results
Insurance broker 05/04-07/08 Abacare Group LTD
abacaregroup.com
Account Manager Beijing China
Challenges: Serving expatriate clients (in China) with diverse backgrounds and different expectations, be an expert of more than a dozen
international health insurance products; act as the go-to person for French managers, multinational sales team, Chinese vendors, and other
outside partners. Daily activities: Benchmark products, attend sales meetings, solve direct-billing issues for clients, solve problematic claim or
application problems, train customer service team, and answer sales team and clients various health plan inquiries.
Worked with International SOS Beijing to arrange direct billing for a French client who suffered accidental brain injury. Following
the surgery, worked with different responsible parties to arrange the clients repatriation from China to France. Successfully prevent-
ed the loss of a major contract of~$300,000 through detailed and careful account management.
Some
Results