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    This document contains assignments and questions from quality management courses on topics such as quality deployment functions, information systems, reliability, design of experiments, process mapping, project planning and scheduling, value management, project viability, work breakdown structure, project scheduling, PERT vs CPM, project reviews, customer relationship management, cost of quality, quality management, Kaizen approach, classical vs human relations management theories, and enterprise decision making processes. The assignments require answering multiple choice and descriptive questions worth 10 marks each.

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    This document contains assignments and questions from quality management courses on topics such as quality deployment functions, information systems, reliability, design of experiments, process mapping, project planning and scheduling, value management, project viability, work breakdown structure, project scheduling, PERT vs CPM, project reviews, customer relationship management, cost of quality, quality management, Kaizen approach, classical vs human relations management theories, and enterprise decision making processes. The assignments require answering multiple choice and descriptive questions worth 10 marks each.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    317 views3 pages

    Quality Management Tools

    Uploaded by

    uandme77
    This document contains assignments and questions from quality management courses on topics such as quality deployment functions, information systems, reliability, design of experiments, process mapping, project planning and scheduling, value management, project viability, work breakdown structure, project scheduling, PERT vs CPM, project reviews, customer relationship management, cost of quality, quality management, Kaizen approach, classical vs human relations management theories, and enterprise decision making processes. The assignments require answering multiple choice and descriptive questions worth 10 marks each.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    of 3

    QUALITY MANAGEMENT TOOLS

    QM0004
    ASSIGNMENT – I

    Answer the following questions. Each question carries 10 marks.

    1. What do you mean by Quality Deployment Function? Explain the steps involved
    in it.

    2. Define Information System. Explain the Methods and Tools for organizing
    information.

    3. Explain the features and Approach to the “House of Quality”

    ASSIGNMENT – II

    Answer the following questions. Each question carries 10 marks.

    1. What is Reliability? Explain the evolution of product reliability. Differentiate


    between business process and preventive approaches.

    2. Discuss the salient features & approaches to Design of experiments (DoE).

    3. Define Work Process. Briefly explain the steps involved in Process Mapping.

    1
    PROJECT PLANNING & SCHEDULING
    PM0002

    ASSIGNMENT I

    Answer the following questions. Each question carries 10 marks.

    1. Distinguish between Value Engineering & Value Analysis. Briefly explain the
    Techniques used in Value Management.

    2. What is meant by Project Viability? How do you assess financial viability of a


    project?

    3. Explain ‘Work Breakdown Structure’ of a construction activity with an example

    ASSIGNMENT II

    Answer the following questions. Each question carries 10 marks.

    1. What is meant by Project Scheduling? Explain the steps involved in Scheduling


    of a project.

    2. Distinguish between PERT & CPM. Explain their uses in Project Scheduling.

    3. What is Project Review? What are the contents of project review report?

    2
    FOUNDATIONS OF QUALITY MANAGEMENT
    QM0001
    ASSIGNMENT I

    Answer the following questions. Each question carries 10 marks.

    1. Briefly explain Customer Relationship Management with its five aspects.

    2. Define Cost of Quality. Explain External Failure Costs and Internal Failure
    Costs with suitable examples.

    3. What is Quality Management? Discuss the quality economical aspects.

    ASSIGNMENT II

    Answer the following questions.Each question carries 10 marks.

    1. Elaborate Kaizen Approach to Problem Solving.

    2. Compare and Contrast between Classical Theory and Human Relations Theory.

    3. Explain the Enterprise Decision Making Process with a diagram.

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