This document presents a case study about Susan Reynolds, an employee at Marco Pictures who received her first yearly performance evaluation. The case outlines Susan's introverted personality, the informal culture at Marco Pictures, and problems identified by Susan's manager Anita Lockwood during Susan's first three months. These included a lack of communication, training for Susan's role, and role ambiguity. The case discusses alternatives for Susan, Anita, and the organization to address the issues, and applies various management theories to the situation.
This document presents a case study about Susan Reynolds, an employee at Marco Pictures who received her first yearly performance evaluation. The case outlines Susan's introverted personality, the informal culture at Marco Pictures, and problems identified by Susan's manager Anita Lockwood during Susan's first three months. These included a lack of communication, training for Susan's role, and role ambiguity. The case discusses alternatives for Susan, Anita, and the organization to address the issues, and applies various management theories to the situation.
This document presents a case study about Susan Reynolds, an employee at Marco Pictures who received her first yearly performance evaluation. The case outlines Susan's introverted personality, the informal culture at Marco Pictures, and problems identified by Susan's manager Anita Lockwood during Susan's first three months. These included a lack of communication, training for Susan's role, and role ambiguity. The case discusses alternatives for Susan, Anita, and the organization to address the issues, and applies various management theories to the situation.
H. Richard Eisenbeis, Sue Hanks, & Linda Shaw Colorado State University
PRESENTED BY ASMITA ZADE (01) ANJALI MORE (02) PARAG KAMBLE (03) SAILE LOKHANDE (04) SUHAIL MANJARDEKAR (05) NAYNA PINGLE (07) RUSHIKESH KALE (08) MAMTA MIDIDODDI (09) CASE SUMMARY PROTOGONIST-SUSAN SMITH COMPANY-MARCO PICTURES FIRST YEARLY EMPLOYEE EVALUATION REVIEW-ANITA LOCKWOOD WHAT HAPPENED ? WHAT SHE CAN DO ?
CASE FACTS CURRENT SCENARIO
SUSAN REYNOLDS BROUGHT UP
SUSAN REYNOLDS WORK AT BIG-SIX ACCOUTING FIRM CONTINUED MARCO PICTURES INC. WORKING CULTURE INTRODUCTION PRINCIPLES INFORMAL WORKING CULTURE
ANITA LOCKWOOD PERSPECTIVE
THREE MONTHS LATER PROBLEMS IDENTIFIED SUSANS INTROVERT PERSONALITY LACK OF COMMUNICATION LACK OF TRAINING INFORMAL ORGANIZATION CULTURE PERCEPTUAL ERROR ROLE AMBIGUITY ALTERNATIVES FROM ORGANIZATIONS POINT OF VIEW IDENTIFY SPECIFIC KNOWLEDGE, SKILLS AND ABILITY REQUIRED FOR JOB CLEARLY COMMUNICATE JOB SPECIFICATIONS 360 DEGREE APPRAISAL ARRANGE GET TOGETHER CONTINUED FROM ANITAS POINT OF VIEW WEEKLY MEETINGS ADVICE SUSAN REGARDING APPRAISAL SHARED LEADERSHIP TEAM FROM SUSANS POINT OF VIEW CONSULTING ANITA ABOUT PROBLEMS SPECIFY ROLES AND RESPONSIBILITIES DEVELOP INTERPERSONAL SKILLS
APPLICATION OF THEOROTICAL CONCEPTS ANITA LOCKWOOD EXTROVERT INTUITIVE FEELING PERCEPTION
SUSAN REYNOLD INTROVERT SENSING THINKING JUDGEMENT TYPE INDICATOR CONTINUED THEORY Y-ANITA LOCKWOOD PERCEPTUAL ERROR MADE BY ANITA EVALUATION APPREHENSION CONSTRAINTS TO GROUP ROLES ROLE AMBIGUITY SUSAN ROLE CONFLICT ANITA CONTINUED INTERNAL FACTORS AFFECTING PERCEPTUAL PROCESS PERSONALITY LEARNINGS ORGANIZATION CULTURE MARCO CENTRALISED ORGANIZATION STRUCTURE SIMPLE STRUCTURE STRATEGY INNOVATION LEARNINGS FROM THE CASE DEVELOP YOUR INTRAPERSONAL & INTERPERSONAL SKILLS AVOID PERCEPTUAL ERRORS BE AWARE KNOW YOUR STRENGTHS AND WEAKNESS AND IMPROVE GATHER INFORMATION ABOUT ORGANIZATION CULTURE & JOB ROLE BEFORE JOINING