(Leading Change)

100

200

90 200

80
34

MBA

Isla Beaumont Richard

Skippon
Dustyn Bunker Stefan
Lauber Judy Le Ken Love

Doug

McCracken

Stephen

Sprinkle Susan Gretchko Gerry Pulvermacher

John Fox Doug Lattner Dave

Fornari John McCue

Andy Konigsberg Lee Dittmar Rick

Greene Todd Laviere Jim MacLachlan Pete Giulioni Deon

Crafford
Bragg

Mike McFaul

Tom Captain

Mike McLaughlin Jim Haines Dan Gruber

Ringquist
Coleman

Mitch Shack

Jim
Jack

Brian Lee Steve Dmetruk Derek Brown Gary

John

Flynn

John

Harrison

John

Reeve

Mark

Gardner Leon Darga Willie Beshire Tom Van der Geest Peter
Gertler Kevin Gromley Don Decamara Carol Lindstrom Ed
Eshbach
Dorfhuber

Gary

Cunningham

Tom Maloney

Bay Steve Baldwin

Rich

Sterbanz

Christina

Marlees Van der Starre Tricia

Randy Martin Andrew Gallow Tony

Gerth Mike Goldberg Mike LaPorta Chris Hooper

Nancy Dearman

Spencer Johnson Jeff Kehoe

130 400

CEO

100

5 1000 50

empowerment

10

11

4
5

12

101 10001

13

424

14

15

16

17

18

1 IT

19

20

21

CEO

22

call-out

23

24

25

30
15
15

400

26

27

7.2%

28

29

30

31

32

33

34

CEO

35

CEO

IBM

IBM

IBM

36

2
3

37

38

39

50 50000

40

CEO

10

41

1
2

424

5 17
17

424

42

3.22 10.55

43

44

CEO

1885

CEO
CEO

45

CEO

CEO
CEO

CEO

Woolworth Woolworth

46

Stephen

Kosslyn /

47

CEO

CEO
CEO

CEO

48

49

( )

50

/
/

51

52

53

54

CEO

55

A B

56

16
X Y Z

57

CEO

CEO

100

58

59

CEO

60

61

62

COO

IT

Goldman Sachs

63

64

65

50

66

500

67

68

69

Mollo

70

71

Spear

72

73

74

75

900 HR

CEO

76

77

78

1 1 2
2

1 2
4 5
5 6

CEO

79

2 3 4
5

80

2
1

81

82

V.

Charles Berry
1994

83

Hanson

CEO

3.4 3.4

84

5.3%
Fred X Y

85

86

87

external
financial broker

88

89

90

- - -

91

90

20 70

92

Ron Bringham

93

Federal
Express Wal-Mart

94

95

96

Debbie Collard
AC-17

C-17 A B
C D

747 1500

97

Koz C-17

Koz

59

Koz

98

Koz

Koz

Koz
Koz
Koz

Koz

99

Koz

2 Koz

Koz
3
Koz
4

Koz

100

Koz

Ron Marshall

101

65

65

102

Richard

1
1 2
2
3
3

103

Ron

/
/

104

105

106

Mike Davies Kevin Bygate

107

108

109

110

111

1%

Fred Woods

12
IT

Doug
Doug
Barrons

112

80%

Yahoo.com
My Yahoo!

113

114

115

20 70

CEO

CEO

116

117

118

2001

2001

119

2001

15%

120

1
Q&A

121

122

123

Q&A

124

125

126

127

1 4

128

X
X

129

- -

20% 50%

10

130

50

CD

131

We Are the
Champions

Simply the Best

875
1400 9000

50%

132

133

200

134

135

6000

136

Amoco

137

235000

XXX

50%

138

139

140

1%

141

142

143

144

145