Phone: +91 9419142568

+1922 233333333333333333333
Website: https://www.hdfcbank.com


Friday, June 01, 2012
TO WHOMSOEVER IT MAY CONCERN

Subject: Completion of Internship
Dear Sir/Madam,
This is to certify that Mr. Sushant Gupta, student of the PGDM course of Goa Institute of
Management (Enrolment Number 2011239) was involved in the internship with HDFC Bank, Kathua,
J&K (Retail Branch) as a trainee from 4
th
April 2012 to 1
st
June 2012.
Place and form of Work Department
HDFC Bank, Kathua, J&K Banking Operations
Retail Branch Employee Engagement

Duration: 8 Weeks


With warm regards,




Abhishek Khajuria
Bank Manager,
HDFC Bank, Kathua
Jammu & Kashmir

Phone: +91 9419142568 | Website: https://www.hdfcbank.com





Phone: +91 9419142568
+1922 233333333333333333333
Website: https://www.hdfcbank.com















Work Details and Accomplishments

1. Participated in the standardisation of services to improve the operational efficiencies of the
branch and to meet the targets more effectively and easily.

2. Conducted a survey to understand the positioning and the services provided by the
competitors in Kathua region.

3. Participated in the formulation of the strategies and methods to take on the competition in
Kathua region.

4. Participated in the employee engagement program to motivate the employees to improve
the operational efficiencies.

5. Worked on the sustainability program to ensure the retention of the employees.