JORDAN ROWLAND

6202 FULTON AVE #108, VAN NUYS, CA 91401; 253-509-4853, JROWLANDLM!"MA#L$COM

OBJECTIVE: TO O%TA#N A OS#T#ON W#T&#N T&E COMANY T&AT W#LL ENA%LE ME TO USE MY STRON" OR"AN#'AT#ONAL S(#LLS,
CUSTOMER SERV#CE %AC("ROUND, AND A%#L#TY TO WOR( WELL W#T& EOLE FOR T&E %ENEF#T OF T&E COMANY AS WELL AS
FOR ERSONAL AND ROFESS#ONAL ADVANCEMENT$
HIGHLIGHTS OF QUALIFICATIONS
E)CELLENT COMMUN#CAT#ON #N %OT& VER%AL AND WR#TTEN FORMS$
OR"AN#'ED AND EFF#C#ENT; "REAT UNDERSTAND#N" OF ROCEDURES AND LO"#ST#CS$
STRON" S(#LLS #N R#OR#T#'#N" TAS(S, T#ME MANA"EMENT, AND MEET#N" DEADL#NES$
ENJOYS WOR(#N" W#T& AND &EL#N" OT&ERS TO AC&#EVE "OALS AND ENSURE CUSTOMER SAT#SFACT#ON$
RELEVANT EXPERIENCE
COMMUNICATION & PEOPLE SKILLS
E)ER#ENCE W#T& &ANDL#N" CUSTOMERS #N ERSON, AND OVER T&E &ONE TO ENSURE SUCCESSFUL COMMUN#CAT#ON
T&ROU"& ACT#VE L#STEN#N"$
EA"ER TO S&ARE (NOWLED"E AND #DEAS TO ENCOURA"E DEVELOMENT OF OT&ERS TO AC&#EVE "OALS$
ACCURATELY RECORDS, RECALLS, AND COMMUN#CATES DETA#LED #NFORMAT#ON TO ASS#ST CUSTOMER NEEDS$
D#LOMAT#C AND AT#ENT W#T& ALL TYES OF #ND#V#DUALS$
FR#ENDLY, OEN, AND ACCESS#%LE; EN"A"ES CUSTOMERS AND CO-WOR(ERS #N AN &ONEST AND RESECTFUL WAY$
TIME MANAGEMENT & ORGANIZATION
A%LE TO *U#C(LY "RAS COMLE) S#TUAT#ONS AND TURN T&EM #NTO MANA"EA%LE TAS(S$
ROVEN ROF#C#ENCY #N UNDERSTAND#N" AND FOLLOW#N" #NTR#CATE #NSTRUCT#ONS TO SUCCESSFUL CONCLUS#ONS$
MANY YEARS OF E)ER#ENCE SUCCESSFULLY MANA"#N" AND OR"AN#'#N" T#ME AND WOR(LOAD$
EFF#C#ENTLY COLLA%ORATE #N TEAMS TO RODUCE *UAL#TY WOR($
TECHNICAL SKILLS
A%LE TO D#SCOVER AND ADDRESS CUSTOMER NEEDS AND ASS#ST W#T& RODUCT #N*U#R#ES$
MA#NTA#N A CLEAN, OR"AN#'ED AND ORDERLY WOR( SACE$
ROV#DE EFF#C#ENT, *UAL#TY SERV#CE AND ROERLY ORT#ONED FOOD AND %EVERA"E ACCORD#N" TO T&E MENU$
CLEAN ALL WOR( AREAS AND E*U#MENT AROR#ATELY #N ACCORDANCE TO &EALT& CODE$
ROERLY AC(A"E AND STORE FOOD TO ENSURE FRES&NESS AND EFFECT#VE SAN#TAT#ON$
SORT CUSTOMER *UER#ES RELATED TO FOOD REARAT#ON AND #N"RED#ENTS$
OERAT#ON OF COMUTER#'ED CAS& RE"#STERS AND OS SYSTEMS$
EDUCATION & CERTIFICATIONS
TACOMA COMMUN#TY COLLE"E, TACOMA, WA, 2009-2012
ALE)ANDAR SC&OOL OF NATURAL T&ERAEUT#CS, TACOMA WA, 2009-2010
WORK HISTORY
%AC(%ONE C&#RORACT#C, "#" &AR%OR, WA, 10+2012-0+2014
J%LM &EAL#N" TOUC&, FORT LEW#S, WA, 10+2011-0!+2012
MASSA"E ENVY, "#" &AR%OR, WA, 0+2011-0"+2011
%ORDERS %OO(S , MUS#C, "#" &AR%OR, WA, 0#+2008-0$+2011
ETS , ALS, "#" &AR%OR, WA, 10+200--0+2008
ANT&ONY.S &OME ORT RESTAURANT, "#" &AR%OR, WA, 0"+200--01+2008
ROUND TA%LE #''A RESTAURANT, "#" &AR%OR, WA, 1$+2004-0!+200-