Slides On How Marketing Is Changing With The Time.

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To understand this let us talk of

what influences marketing?



Customer Thinking
Customer Behavior.Individual Vs Group
Think Influencers
Customer Buying Patterns
Customer Expectation
Customer Attraction


Under Customer thinking what is
changing?

He is better informed
He has various sources of information
He is influencing and being influenced at
the same time
His and his circles experiences in turn
affect his thinking
Cycle time of changing mind reducing
rapidly
Affected by the distrust syndrome...



Customer behaviour. What is
changing?

Becoming unpredictable
Multitude of factors influencing his
behaviour
Very difficult to channelize
Influenced by local, regional ,national and
international experiences/occurrences
Reducing brand loyalty


Customer buying patterns
Anytime/ anything generation
Impact of credit cards
Internet /online buying
Impact of double incomes
Debt based purchasing

Customer expectations

Performance of products, a given
Value for money
Financing options
Aesthetics and packaging


So, with all this what is happening
to marketing?

Old established rules and channels not very
effective
New channels have very short attention spans
and hence effectiveness
Non commercial influencers... (eg blogs,
networks etc.)
Too many influencers..
N=1....is it not too far away...

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