2419 West 46th Street Davenport, IA 52806 (563) 650-6570
sdtaylor@iastate.edu sdtaylor.weebly.com Education Iowa State University Ames, IA B.S. Electrical Engineering GPA: 2.94 1/11-Present Anticipated graduation: Fall 2014 Work Experience Bridgestone Bandag Commerical Solutions Muscatine, IA Engineering Intern 1/13/14-8/20/14 Utilizing AutoCad Electrical to design tire retreading machines Designing & fabrication of relay and PLC circuits in R&D facility ISU Dept. Of Electrical & Computer Engineering Parts Shop Ames, IA Technician 10/12-12/13 Installation and maintenance of computers, robots, LANs, and lab bench hardware Fabrication of parts to aid in hardware installation using hand and power tools Development of tutorials for various lab equipment and software suites utilized in core classes ISU Information Technology Services Ames, IA Help Desk Analyst II 2/11-10/12 Solved wireless and wired network connectivity issues Repaired operating system components APAC Customer Services Inc Davenport, IA Team Lead 9/07-5/10 Supervised 120 agents including coaching and development Established best practices and standard operating procedures Delivered 90%+ in all Key Performance Indicators (KPIs) Other Experience Spectrum Catering: John Deere Classic, Moline, IL 7/10 & 7/11 Sodexo Catering: St. Ambrose University, Davenport, IA 6/10-12/10 Centro Restaurant, Davenport, IA 11/06-1/07 Hatties Restaurant, Saratoga Springs, NY Summer 06 & 07 Carrabbas Italian Grill, Latham, NY 12/04-3/06 Technical Experience Tools Microsoft Ofce, AutoCAD Electrical, RsLogix 5000, Connected Components Workbench, Agilent Meters/Scopes, Signal- Express, MATLAB, L A T E X, InDesign, Multisim/PSpice, IEX TotalView Operating Systems Windows (XP, Vista, 7, 8), Mac OS X, Linux Languages C, Java