Questionnaire: Consumer Perception and Buying Behaviour For Car Tyres

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QUESTIONNAIRE

CONSUMER PERCEPTION AND BUYING BEHAVIOUR FOR CAR TYRES


NAME

: _________________________

ADDRESS

: ______________________________________________________________
______________________________________________________________

1) NO. OF VEHICLES OWNED


BRAND:

1st
2nd
3rd
4th

AGE : __________________________

: ______________

: __________________________
: __________________________
: __________________________
: __________________________

2) DO YOU PURCHASE TYRES YOURSELF? (TICK )


YES

NO

3) WHICH TYRE BRANDS ARE YOU AWARE OF? (TICK )


1) MRF

2) JK

3) CEAT

4) APOLLO

6) OTHERS

____________________________ (PLEASE SPECIFY)

4) BRAND PREFERENCE(TICK )

1) MRF

2) JK

3) CEAT

4) APOLLO

6) OTHERS

__________________________ (PLEASE SPECIFY)

5) WHICH TYPE OF TYRE ARE YOU AWARE OF? (TICK )


1) NYLON TYRE

2) RADIAL TYRE

6) WHICH TYPE OF TYRE ARE YOU USING? (TICK )

1) NYLON TYRE

2) RADIAL TYRE

7) REASONS FOR NOT USING RADIIAL TYRES


(RANK ACCORDING TO IMPORTANCE)

COST CONSIDERATION
TO AVOID DECREASE IN FUEL EFFICIENCY
TO AVOID HEAVINESS IN STEERING
UNAWARE OF BENEFITS

: __________________
: __________________
: __________________
: __________________

8) REASON FOR USING RADIAL TYRES


(RANK ACCORDING TO IMPORTANCE)

BETTER ROAD GRIP


SAFTEY
PUNCTURE RESISTANCE
HIGH BRAKING EFFICIENCY
LESS ROLLING RESISTANCE
RIDING COMFORT
MAINTENANCE COST
COST PER KILOMETER

: _______________________
: _______________________
: _______________________
: _______________________
: _______________________
: _______________________
: _______________________
: _______________________

9) WHAT NEEDS TO BE IMPROVED?(TICK )

COLOURED TYRES

MILEAGE

PRE-BALANCED

TUBELESS TYRES

PUNCTURE RESISTANCE

10) HOW DID YOU CAME TO KNOW ABOUT THE PRODUCT? (TICK )

TELEVISION

RADIO

NEWSPAPER

ANY OTHER

______________(PLEASE SPECIFY)

11) FACTORS AFFECTING YOUR PURCHASE DECISIONS


(RANK ACCORDING TO IMPORTANCE)

COST
AFTER SALES SERVICE
PUBLICITY
NO COMPLAINT
REPUTAYION OF DEALER
MILEAGE

: _______________________
: _______________________
: _______________________
: _______________________
: _______________________
: _______________________

12) FROM WHERE DO YOU PREFER TO BUY? (TICK ONE)


i.

ii.

iii.

SHOPPE

WHY?

RELIABILITY

WIDE RANGE AVAILABLE

PRODUCT AVAILABLE IN GOOD CONDITION:

EXCLUSIVE DEALER

WHY?

FOR ECONOMY

RELIABILITY

SURE AVAILABILITY

MULTIBRAND DEALER

EASY COMPARISION
GOOD BARGAINING

WHY?
:
:

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