Solution Overview

Cisco Unified Communications 9.0 Licensing

Cisco offers a variety of software licensing options to meet customer needs, regardless of the business size, the

way employees work, and the tools they need. Based on a user-centric model, Cisco Unified Communications
9.0 licensing includes:

Cisco Unified Workspace Licensing (UWL): Cisco Unified Workspace Licensing provides the most
popular bundles of Cisco Collaboration applications and services in a cost-effective, simple package.
It includes soft clients, applications server software, and licensing on a per-user basis. Cisco Unified
Communications Software Subscription (UCSS) is required to enable access to major software upgrades.

Cisco User Connect Licensing (UCL): A per-user based license for individual Cisco Unified
Communications applications, that includes the applications server software, user licensing, and a soft
client. Depending the type of device and number of devices that you require, User Connect Licensing is
available in Essential, Basic, Enhanced, and Enhanced Plus versions. Cisco Unified Communications
Software Subscription (UCSS) is recommended to enable access to major software upgrades.

Table 1 lists the Cisco Unified Communications Licensing portfolio, including the applications included with Cisco
Unified Workspace Licensing.
Cisco Unified Communications 9.0 Licensing Portfolio*

Table 1.

WebEx Conferencing
WebEx Social
Unity Connection
N/A

N/A

Jabber Mobile

N/A

N/A

Jabber Desktop
Jabber IM/Presence

Single

Single

Single/Dual

Multiple

Multiple

# of Device Support

Analog/Voice

Voice

Video

Video

Video

Device Type Support

User Connect
Licensing

User Connect
Licensing

Unified Workspace
Licensing

Unified Workspace
Licensing

Essential

Basic

Standard

Professional

Included

User Connect
Licensing
Enhanced/
Enhanced Plus

# of User Profile

License Type

Add-On

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Cisco Unified Workspace Licensing

With Cisco Unified Workspace Licensing, your organization can flexibly meet business needs by procuring a
broad range of Cisco Collaboration applications and services on a per-user basis at a "better together" bundled
price. It provides the opportunity to deliver a consistent set of Cisco Collaboration applications to a larger portion
of your users, helping organizations maximize the potential of collaboration.
Cisco Unified Workspace Licensing is available in two primary editions:

Standard Edition: Built on the reliable Cisco Unified Communications Manager platform, this edition
includes call control, voice messaging, and unified clients. Instant messaging and presence are also
included and may be deployed as a 1-year subscription in the cloud or as a perpetual license on premises.

Business Edition: Refers to Standard Edition on Cisco Unified Communications Manager Business
Edition 6000 and is equivalent in functionality to Cisco Unified Workspace Licensing Standard Edition.

Professional Edition: This edition includes all features in the Standard Edition plus WebEx

Conferencing, the WebEx Social Enterprise Collaboration platform, and contact center capabilities. You
can deploy each WebEx solution as either a 1-year subscription in the cloud or as a perpetual license on
premises.
Cisco Unified Workspace Licensing can help you:

Improve the value of a unified workspace:

Offers multiple workspace applications at a more affordable initial cost

Lowers total cost of ownership (TCO) through a consistent per-user price point that includes: server
software, license and soft clients

Enables organizations to easily and cost-effectively adapt to changing employee or end-user needs

Maximize the potential of collaboration:

Provides a consistent set of applications across the organization to increase overall employee
productivity

Includes instant messaging and presence for the entire organization. Can be deployed as a 1-year
subscription in the cloud or as a perpetual license on premises, further reducing implementation time
and costs

Allows you to deploy each WebEx solution in Professional Edition as either a 1-year subscription in the
cloud or as a perpetual license on premises

Flexibly meet your business needs:

Simplifies the way you acquire and manage licensing, service, and support

Flexibly deploys applications to meet your evolving operational and business needs

Offers an open platform that integrates with other line-of-business applications

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Cisco User Connect Licensing

Cisco User Connect Licensing for Cisco Unified Communications Manager is available in the following options
(Table 2):

Essential UCL and Basic UCL: These are user-based licenses for individual Cisco Unified
Communications products. Each includes applications server software and user licensing for a single
device supported by the Essential UCL or Basic UCL level of functionality. These licenses also provide onpremise Instant Messaging clients and presence software for the entire organization.

Enhanced UCL and Enhanced Plus UCL: These are user-based licenses for individual Cisco Unified
Communications products that support Cisco's entire portfolio of user devices and include the ability to use
a soft phone on your desktop (Windows and Mac) and mobile devices. They each include a soft client,
applications server software, and user licensing. Enhanced UCL includes unified communications
applications for a single device, whereas Enhanced Plus allows for two devices. These licenses also
provide on-premise Instant Messaging clients and presence software for the entire organization.

Table 2.

Cisco User Connect Licensing Options for Cisco Unified Communications Manager and Cisco Unified
Communications Manager Business Edition
Essential

Basic

Enhanced

Enhanced Plus

Device types supported

Analog, fax, Cisco

Unified SIP Phone
3905, and Cisco
Unified IP Phone 6901

Essential UCL plus

Cisco Unified IP Phone
6911 and 6921
endpoints

All Cisco user devices*

All Cisco user devices*

No. of user profiles

No. of devices supported

Jabber IM and Jabber Presence

Included

Included

Included

Included

Jabber for Windows and Jabber for Mac

Included

Included

Jabber for Smartphone and Jabber for

Tablet

Included

Included

Immersive and multipurpose Cisco TelePresence System endpoints are not included.

Cisco TelePresence Room: The Cisco TelePresence Room license includes rights to one Cisco
TelePresence Room-based system, including Cisco TelePresence, Profile, and Solution Series platforms.

Cisco User Connect Licensing for Cisco Unity Connection is available in the following option:

Basic Messaging (Voicemail): The Basic Messaging license includes rights to one Cisco Unity
Connection user. The user has advanced voicemail access Internet Message Access Protocol [IMAP],
unified messaging, phone, and web) and voice recognition. (If you are using voice recognition, you must
order SpeechConnect ports separately.) SRSV

Enhanced Messaging (Voicemail): The Enhanced Messaging License includes all the capabilities of a
Basic Messaging license + Survivable Remote Site Voicemail (SRSV). Enhanced Messaging licenses are
included with Cisco Unified Workspace Standard and Professional licenses.

Software Subscription, Services, and Partner Offerings

A 3-year Cisco Unified Communications Software Subscription contract is a requirement for organizations to take
advantage of the attractive pricing available in Cisco Unified Workspace Licensing Standard Edition or
Professional Edition. The Unified Communications Software Subscription provides major software upgrades for
the duration of the subscription term.
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Cisco Unified Communications Essential Operate Service is also required for Cisco Unified Workspace Licensing,
providing minor and maintenance releases and award-winning 24-hour Cisco Technical Assistance Center (TAC)
support for all applications covered under Cisco Unified Workspace Licensing.

Cisco SMARTnet support, the hardware support and replacement contract, is optional and separate from the
Essential Operate Service. Cisco SMARTnet support is available for Cisco 7800 Series Media Convergence

Servers, Cisco Unified MeetingPlace chassis, Cisco Unified IP Phones, and Cisco Unified Video Advantage
Cameras.
Cisco and our certified partners can help you deploy a highly secure, resilient Cisco Collaboration solution,
meeting aggressive deployment schedules and accelerating business advantage. Our portfolio of services is
based on proven methodologies for unifying voice, video, data, and mobile applications on fixed and mobile
networks.

Cisco: The Leader in Business Communications

Cisco Collaboration solutions can help your organization tap the value of a converged IP network infrastructure,
giving you more effective communication options and productivity-enhancing applications while reducing the high
maintenance costs of managing separate voice and data infrastructures. With a decade of experience in IP
convergence, Cisco is uniquely qualified to team with the telecom and data professionals in your organization to
create an effective, nimble, and visionary technology solution.
Cisco Collaboration can streamline your business processes and boost productivity, reliability, and
competitiveness - all while reducing security risk and enhancing your profitability. For more information about
Cisco Unified Communications, visit http://www.cisco.com/go/unified or
http://www.cisco.com/go/unifiedcommunications.

For More Information

More information about Cisco Unified Communications licensing is available at the following locations:

Cisco Unified Communications Licensing: http://www.cisco.com/go/uclicensing

Cisco Unified Communications Software Subscription: http://www.cisco.com/go/ucss

Printed in USA

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

C22-432912-17

08/13

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