AnOracleWhitePaper

March2013
JDEdwardsEnterpriseOneOrdertoCash
onOracleEngineeredSystems:
TheValueofaFasterProcess














JDEdwardsEnterpriseOneOrdertoCash:TheValueofaFasterProcess
TableofContents
ExecutiveOverview...........................................................................3
Introduction.......................................................................................4
IntroductiontoEngineeredSystems..................................................5
OracleExalogic.............................................................................5
OracleExadataDatabaseMachine...............................................5
SPARCSuperCluster....................................................................6
JDEdwardsEnterpriseOneOrdertoCash........................................7
ImprovingYourOrdertoCashProcess.........................................8
WhyDoesJDEdwardsEnterpriseOneOrdertoCashRunFasteronOracle
EngineeredSystems?...................................................................9
BenefitsofaFasterOrdertoCashProcess....................................12
Conclusion......................................................................................13


























JDEdwardsEnterpriseOneOrdertoCash:TheValueofaFasterProcess
ExecutiveOverview
JDEdwardsEnterpriseOnecomprehensiveOrder-to-Cashsolutionenhancescustomer
experiences;increasessalesordersprocesseddaily,enablesfastertimetocash,and
improvesoperationalcostsavings. Intodaysdynamicbusinessenvironment,changesoccur
frequently: manufacturinglinesgodown,inventoryhassourcingdiscrepancies,astrategic
customersordersupersedesotherordersinthesystem,andyourcompanysChiefFinancial
Officerrequireseverysalesordertobereflectedinthefinancialbooksassoonaspossible.
RunningJDEdwardsEnterpriseOneordertocashapplicationsonOracleEngineered
SystemsistheculminationofOraclesEngineeredtoWorkTogetherstrategy. Outstanding
performanceandmanageabilityofferimmediatebenefitssuchasreducingordertocashcycle
time. Customersrealizeimmediatebusinessbenefitsbyreducingthetimenecessaryto
completefront-officeandback-officeprocesses.
Whatifsalesspikeandunexpectedshippingdelayscouldbeactedonwithinminutesorhours
ratherthandaysorweeks? Extremelyfastsoftwareperformancedecreasesthetimeneeded
toenterandprocesscustomerorders,minimizesdisruptionstodailytasks,reducesthecostly
ramificationsofinterruptingmanufacturingruns,improvesthemonitoringandevaluationof
customerscreditworthiness,andmostimportantly,keepingyourstrategiccustomersso
satisfiedtheycontinuetoorder.
FormoreinformationonJDEdwardsEnterpriseOneandOracleEngineeredSystems,please
seetheBenefitsofRunningJDEdwardsEnterpriseOneonOracleEngineeredSystemswhite
paper.
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JDEdwardsEnterpriseOneOrdertoCash:TheValueofaFasterProcess
Introduction
Order-to-Cashisamongthemostimportantrevenuegeneratingprocessthatorganizations
perform. Whetheracustomerenterstheirownsalesorder,callsintoacompany
representative,orsendsorderselectronicallyviaEDI,customersexpecttoquicklyknoworder
details,cost,anddeliverydates,regardlessifthesalesorderhasonelineorthousands. For
highlycomplexorderssuchasengineer-to-orderandconfigure-to-orderproducts,the
manufacturingfloormustbenotifiedsotheycanschedulethemanufacturingprocess. Order
fulfillmentassignstheappropriatewarehousetosourcefromandallocatestheinventorytobe
picked,packaged,andshipped.JDEdwardsEnterpriseOnecredit-to-cashapplications
completetheorder-to-cashprocessbydrivingworkingcapital,loweringtheDSOratio,
increasingcustomersatisfaction,andmaintainingfiscaldiscipline.
Speediskey,andoptimizingsoftwareandhardwareisessentialforimprovingtheorder-to-
cashandcredit-to-orderprocesses. Enterprisesoperateinchangingenvironmentsincreasing
visibilityoftheentireorder-to-cashprocessbyprovidingnearreal-timeinformationenables
managerstoconsiderallpossiblesolutions,choosethebestoption,andexecuteonthat
decision.WiththeperformancegainsofrunningJDEdwardsordertocashapplicationson
OracleEngineeredSystems,organizationscanprocessmoresalesorderswithgreater
frequency,minimizedisruptionsinfulfillment,reducethecostlyramificationsofinterruptinga
manufacturingrun,providenearreal-timecreditandcollectionsinformation,andmost
importantly,avoidlosingastrategiccustomerbecauseofmisseddates.
Thiswhitepaperidentifiesareasintheordertocashprocesswherebottlenecksmayoccur;
discussesmethodstomaketheprocessfaster;anddescribesthebenefitsofafasterorderto
cashprocess.
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JDEdwardsEnterpriseOneOrdertoCash:TheValueofaFasterProcess
IntroductiontoEngineeredSystems
OracleEngineeredSystemscombinebest-of-breedhardwareandsoftwarecomponentswithgame-
changingtechnicalinnovations.Designed,engineered,andtestedtoworkbesttogether,Oracle
EngineeredSystemscanpowerthecloudorstreamlinedatacenteroperationstomaketraditional
deploymentsevenmoreefficient.ThecomponentsofOracleEngineeredSystemsarepreassembledfor
targetedfunctionalityandthenasacompletesystemoptimizedforextremeperformance.Bytaking
theguessworkoutofthesehighlyavailable,purpose-builtsolutions,Oracledeliversasolutionthatis
integratedacrosseverylayerofthetechnologystackasimplicitythattranslatesintolessriskandlower
costsforyourbusiness.OnlyOraclecaninnovateandoptimizeateverylayerofthestacktosimplify
datacenteroperations,drivedowncosts,andacceleratebusinessinnovation.
OracleExalogic
OracleExalogicisanEngineeredSystemonwhichenterprisesdeployOraclebusinessapplications,
OracleFusionMiddleware,orthird-partysoftwareproducts.Exalogiccomespre-builtwithcompute
nodes,memory,flashstorage,andcentralizedstorage;allconnectedusingInfiniBandinahigh
redundancyarchitecturedeliveringfive-ninesavailability,withfaulttoleranceandzero-down-time
maintenance.
ExalogicdramaticallyimprovesperformanceofOracleApplications,FusionMiddleware,andthird-
partyapplicationswithoutrequiringcodechangesandreducescostsacrosstheapplicationlifecycle,
frominitialset-uptoon-goingmaintenance,ascomparedtoconventionalhardwareplatforms.Oracle
hasmadeuniqueoptimizationsandenhancementsinExalogicfirmware,Exalogicsoftware,andin
OraclesmiddlewareandOraclesapplications.Theseincludeon-chipnetworkvirtualizationbasedon
nearzerolatencyInfinibandfabric,high-performanceRemoteDirectMemoryAccess,workload
managementinOracleWeblogicserver,andoptimizationsinOracleCoherenceandOracleTraffic
Director.ExalogicincludessupportforahighlyoptimizedversionoftheOracleVM,which
significantlyoutperformscomparablevirtualizationsolutionsandisanidealconsolidationplatformfor
OracleApplications.Templatestosimplifyinstall,deployment,andconfigurationofapplicationson
Exalogicareavailable.
OracleExadataDatabaseMachine
OraclesExadataDatabaseMachineisOraclesdatabaseplatformdeliveringextremeperformancefor
databaseapplicationsincludingOnlineTransactionProcessing,DataWarehousing,Reporting,Batch
Processing,orConsolidationofmixeddatabaseworkloads.Exadataisapre-configured,pre-tuned,and
pre-testedintegratedsystemofservers,networking,andstoragealloptimizedaroundtheOracle
database.BecauseExadataisanintegratedsystem,itofferssuperiorprice-performance,availability,and
supportability.Exadatafreesusersfromtheneedtobuild,test,andmaintainsystemsandallowsthem
tofocusonhighervaluebusinessproblems.
Exadatausesascaleoutarchitecturefordatabaseserversandstorage.Thisarchitecturemaintainsan
optimalstoragehierarchyfrommemorytoflashtodisk. SmartScanqueryoffloadhasbeenaddedto
thestoragecellstooffloaddatabaseprocessing.ExadataimplementsSmartFlashCacheaspartofthe
storagehierarchy. ExadatasoftwaredetermineshowandwhentousetheFlashstorageforreadand
writeaswellashowbesttoincorporateFlashintothedatabaseaspartofacoordinateddatacaching
strategy. Ahigh-bandwidthlow-latencyInfiniBandnetworkrunningspecializeddatabasenetworking
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JDEdwardsEnterpriseOneOrdertoCash:TheValueofaFasterProcess
protocolsconnectsallthecomponentsinsideanExadataDatabaseMachine. Inadditiontoahigh
performancearchitectureanddesign,Exadataofferstheindustrysbestdatacompressiontoprovidea
dramaticreductioninstorageneeds.
SPARCSuperCluster
OraclesSPARCSuperClusteristheworldsmostefficientmulti-purposeengineeredsystem,delivering
extremeefficiency,costsavings,andperformanceforconsolidatingmissioncriticalapplicationsand
rapidlydeployingcloudservices.OraclesSPARCSuperClusterrepresentsacomplete,pre-engineered,
andpre-testedhigh-performanceenterpriseinfrastructuresolutionthatisfasterandeasiertodeploy
thanacollectionofindividualdatabaseandapplicationservers.ThesystemcombinesinnovativeOracle
technologythecomputingpowerofOraclesSPARCservers,theperformanceandscalabilityof
OracleSolaris,theSunZFSStorageAppliance,theoptimizeddatabaseperformanceofOracle
DatabaseacceleratedbyOracleExadataStorageServers,andahigh-bandwidth,low-latencyInfiniBand
networkfabricintoascalable,engineeredsystemthatisoptimizedandtunedforconsolidating
mission-criticalenterpriseapplications.
OraclesSPARCSuperClusterprovidesboththecapacityforgrowth,aswellasthefine-grainedserver
virtualizationneededtoisolateindividualapplicationcomponents.Withmultiplelayersofenterprise
applicationinfrastructureconsolidatedontoahigh-performance,highlyavailableSPARCSuperCluster
system,deploymentspeed,applicationperformance,andavailabilitycanallbeoptimized.Designedasa
pre-configured,pre-tested,andready-to-deploySPARCSuperClusterengineeredsystem,thesolution
providesacompleteandoptimizedinfrastructuresolutionforapplications,builtaroundrobust
compute,networking,storage,virtualization,andmanagementresources.Theresultisasystemthatis
ordersofmagnitudeeasiertomanage,anduptofivetimesfastertodeploythanalternatives,allwhile
occupyingconsiderablylessrealestaterequiringlesspower.Furthermore,theSPARCSuperCluster
systemprovidesfullbuilt-inredundancyresultinginahighlyreliableinfrastructurewithoutsinglepoint
offailure.Anissuewithonecomponentwillnotimpactothercomponentsofthesystemofferingtrue
isolation.Customerscanconsolidatemultipleenvironmentswithminimumdisruption,withoutfearof
performancedegradation,andtheabilitytoachieverequiredservicelevels.
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very large and complex sales or
analytic














































JDEdwardsEnterpriseOneOrdertoCash:TheValueofaFasterProcess
JDEdwardsEnterpriseOn neOrdertoCash
TheOrdertoCashprocessbeginswith heverythingrequiredtomanageandprocesscustomerssales
ordersandfinisheswithmonitoringan ndcollectingmoneyfromcustomers. Therearemanyre equired
stepsbetweenenteringthesalesorderandreceivingmoneyfromthecustomer,tomaketransac ctions
workeffectivelyandefficiently.
Enteringasalesorderbeginswwithpricing,whichcouldinvolvecomplexpricingpromo otions,
freegoods,orderleveldiscoun nts,contracts,andsoon.
Fulfillmentoftheorderisacc complishedbyallocatinginventorystock,creatingworko ordersfor
manufacturedgoods,dropshiippingtheproduct,ortriggeringapurchaseorder.
Picking,packing,andshipping gthegoods.
FinishtheOrdertoCashproc cesswithinvoicing,collecting,andreconcilingthecustom mers
payment.
Figure1.JDEdwardsEnterpriseOneOrderto oCashProcess
Whydoesthistaketime? Eachstepin ntheJDEdwardsEnterpriseOneOrdertoCashprocessiscrucial
forsatisfyingyourcustomersneeds.FFoorcustomers,enteringaverylargeandcomplexsalesord der
shouldbeasresponsiveasenteringao one-linestockitemsalesorder. Salesorderprocessing
automaticallycallspricingandfulfillme entforeachlineentered. Advancedpricingusesanalytica al
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JDEdwardsEnterpriseOneOrdertoCash:TheValueofaFasterProcess
formulastocalculatediscounts,freegoods,contractandfinalprices. Fulfillmentmanagementuses
analyticstooptimizesourcingandcalculatedeliverydates. Addingadditionallinesorchangingexisting
linesonanorderrequiresadvancepricingandfulfillmentmanagementanalyticstobeexecutedto
validateandupdatetheorderspricing,sourcinganddeliverydates.
SalesorderscontainingengineertoorderormaketoorderitemsaresenttoManufacturingfor
schedulingandcompletion. Forinformationaboutoptimizingthemanufacturingprocess,refertoJD
EdwardsEnterpriseOneMaterialRequirementsPlanningonOracleEngineeredSystems:TheValueofaFaster
Process.Ensuringcustomersordersareaccuratelyfilledandshippedontimeisonepartoftheorderto
cashprocess;theotherpartisensuringcustomerspaytheirinvoicesinfullandontime. Creditand
collectionsdepartmentsusecustomersorderandpaymenthistorytomanagerequestsforadditional
credit,monitoroutstandinginvoices,andcollectfromdelinquentaccounts.
UpdateSalesisconsideredtobethelargestbatchjoboftheentireordertocashprocess.Therefore,
manycustomersschedulethisprocessduringtheslowestpartoftheday.UpdateSalestakesallsales
ordertransactionsandcreatesthecorrespondingfinancialtransactions.Creatingfinancialtransactions
fromhundredsofthousandsofsalesorderdetaillinestakestime.Globalcompaniesrunninga7/24
operationdonothaveaslowpartofthedaytosubmitthistypeofprocess. Runningupdatesales
oncedailymeansyourCFOismakingdecisionsbasedonfinancialnumbersusingyesterdayssales
information. Creditandcollectionmanagersareusingthesameoutdatedinformationtocommunicate
withtheircustomers. Inaperfectworld,updatesalesimmediatelycreatesthecorrespondingfinancial
transactions,givingyourCFOcompletevisibilitytorealtimefinancialnumbers. Creditandcollections
managersalsohavereal-timeviewsofcustomeraccounts. TheidealmethodforsolvingtheUpdate
Salesbatchloadwindowistoeliminatetheneedforone.
ImprovingYourOrdertoCashProcess
Speediskey.Whatifyoursystemswerecapableofprocessinglargeamountsofdataquickly?In
organizationswhereUpdateSalesisrunonlyonceaday,strategicfinancialdecisionsaremadebasedon
yesterdayssalesdata.Salesspikes,unexpectedshippingdelays,sourcingissues;whatiftheseissues
couldbeactedonwithinminutesorhoursratherthandaysandweeks?TheresultingimprovedOrder
toCashprocessgivesyourcompanyfasterorderentry,improvedorderfulfillment,increasedaccuracy
inorderprocessing,andnearrealtimeupdatesoffinancialtransactions.Yourcustomerscanplacelarge
complexordersforproductsusingapplicationsthatareincrediblyresponsive,warehousemanagers
haveimmediatevisibilitytoalltheirfulfillmentsrequests,CFOscanviewnearrealtimefinancial
information,andcreditandcollectionsmanagerscanmanagecustomersusingtodaysreceivable
information.
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JDEdwardsEnterpriseOneOrdertoCash:TheValueofaFasterProcess
Figure2:OrdertoCashRunningonOracleEngineeredSystems
WiththeperformanceofOracleEngineeredSystems,bothbatchandinteractiveprocessescanbe
performedconcurrentlyasneededthroughouttheday. Testsshowthatwhilerunning600+batchjobs,
interactiveresponsetimewasstill5timesfasterusingOracleEngineeredSystems. Oneofthebatch
jobsbeingruninthistestwasupdatesates. Updatesalesprocessedapproximatelyonemillionsales
orderrecordsperhourwithoutanydegradationinresponsetimeto2000interactiveusers. This
enablesyourstafftoquicklyanalyze,react,andexecuteoninformation,generatingvalue.Utilizing
OracleEngineeredsystems,youcaniterativelyperformthemanybatchandinteractivetasksforafaster
ordertocashcycle.
OracleEngineeredSystemsimproveperformanceofallyourinteractiveprocesses,includingthose
usinglargeamountsofdatainconjunctionwithanalyticalcalculations.
WhyDoesJDEdwardsEnterpriseOneOrdertoCashRunFasteronOracleEngineered
Systems?
Skepticswillremindusthatbenchmarktestingdescribedaboveisconductedinalaboratoryperfect
worldenvironmentandthatsuchperformancemetricsmightseemtoogoodtobetrue. Anobjective
lookatsomeoftheinnovationsengineeredintoOracleExadataandOracleExalogicwillprovidesome
insightintohowandwhyJDEdwardsEnterpriseOnerunssowellonthesesystemsenablingthe
financialclosetobecompletedmuchquicker.
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JDEdwardsEnterpriseOneOrdertoCash:TheValueofaFasterProcess
WellbeginwithOracleExadata. OracleExadatareads,writes,andperformsdatabaseoperationsat
extremespeedsoverextremedatavolumesduetothefollowinginnovations:
ExadataSmartFlashCachetransparentlycacheshotreads,andwritesdatatofastsolid-statestorage,
improvingqueryresponsetimesandthroughput. Infact,Exadataconfigurationscanoftenbe
deliveredwithenoughFlashCachetocontainanentireJDEdwardsEnterpriseOnedatabase. The
ordertocashprocessfocusesonkeytableswithlargevolumesofdatasuchastheSalesOrder(F4201
&F4211),AccountLedger(F0911)andAccountBalances(F0902)tables. Withthesetablesbeingin
ExadataSmartFlashCache,frequentlyexecutedbatchprocessessuchassalesupdate,datavalidation,
G/LPost,andfinancialreportingreadandwritedatatosolid-statestoragewhichgreatlyreduces
processingtimeswithoutimpactingendusers.
ExadataSmartScanimprovesqueryperformancebyoffloadingintensivequeryprocessinganddata
miningscoringtoscalableintelligentstorageservers. Salesupdateisaniterativeprocessfororderto
cashwhichisdoneforspecificdatasets.ExadataSmartScanisleveragedbysalesandfinancialreports
whenusersexecutereportsforasubsetofthesalesandfinancialdatasuchasforaspecificcustomer,
receivables,DSO,financialperiod,company,orbusinessunit.
ExabusI/OandInfiniBandnetworkingprovidefast,high-bandwidthnetworkingamongExadata
databaseserversandstoragecellsandbetweenExadataandExalogic. Theordertocashiscomprised
ofI/Oandlogicintensiveprocessessuchasdatavalidationandsalesupdate. ExabusI/Oand
InfiniBandnetworkingallowsbatchprocessontheEnterpriseServertoretrievelargedatasetsfrom
thedatabase,processthedataandthenperformupdatesbacktothedatabaseatextremespeeds.
AdvancedCompressionreducesthefootprintofdataondisk.Independentpartnertestinghasshown
compressionratesofupto75%forJDEdwardsEnterpriseOnedata. Exadatasystemsaredesigned
forhigh-volumedatahundredsofterabytesofusablediskplusavailableexpansionunitsandmulti-
racksystems. Tomeetregulatoryandbusinessrequirements,multipleyearsofsalesandfinancialdata
isrequiredtobestoredinthetransactionaldatabase. AdvanceCompressionallowsthishistoricaldata
tobemaintainedwithoutanegativeperformanceimpactontheordertocashprocess.
SimilarinnovationsinExalogicprovideextremeprocessingfortheJDEdwardsEnterpriseOnelogicand
webtiers.
OracleWebLogicServerandtheJavavirtualmachineareoptimizedforfastprocessingofJava
workloads,suchastheJDEdwardsEnterpriseOneHTMLserverandmetadatakernel. The
EnterpriseServerbatchprocessesinteractwiththemetadatakernel(Javaprocess). WiththeJava
optimization,hundredsofbatchprocessescanexecuteconcurrentlytocompleteordertocashprocess
withoutqueuingforthemetadatakernel.
ThesameExabusI/OandInfiniBandnetworkingprovidefast,high-bandwidthnetworkingamongJD
EdwardsEnterpriseOneservercomponentswithinExalogic,suchastheHTMLserverandEnterprise
server,andbetweenExalogicandExadata. SimilartobatchprocessingontheEnterpriseserver,
interactiveusersontheHTMLserverretrieveandreviewlargedatasetsintheordertocashprocess.
ExabusI/OandInfiniBandnetworkingoptimizesthetransportofthedatasetsfromthedatabaseto
theHTMLserver.
SingleRootI/OVirtualization(SR-IOV)streamlinestheI/Oofthevirtualmachinesrunningonthe
hypervisor,resultinginnegligibleimpactduetovirtualization. Thisallowsvirtualinstancesofthe
EnterpriseservertobeaddedtotheJDEdwardsEnterpriseOneenvironmentduringtheordertocash
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JDEdwardsEnterpriseOneOrdertoCash:TheValueofaFasterProcess
processtohandletheadditionalworkloadwithoutimpactingtheperformanceofinteractiveusersand
non-ordertocashprocesses.
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JDEdwardsEnterpriseOneOrdertoCash:TheValueofaFasterProcess
BenefitsofaFasterOrdertoCashProcess
ThebenefitsofusingOracleEngineeredSystemswithyourOrdertoCashprocessaremany,and
include:
Fasterresponseforsalesentry,pricing,andfulfillment.
Rapidadjustmentsforsalesspikes,warehouseissues,shippingdelays,andanythingimpactinga
customersshipment.
Increasedaccuracyofshippedorders,reducingcustomerreturns.
Faster,morefrequentrunsoftheUpdateSalesprocess.
Salesinformationreflectedinfinancialdatainnearrealtime.
ReducedDSOratio,becausecreditandcollectionsmanagersareusingnearrealtime
information.
Increasedcustomersatisfactionandretention.
.
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JDEdwardsEnterpriseOneOrdertoCash:TheValueofaFasterProcess
Conclusion
Intheultra-competitivebusinessenvironmentthatyoucompetein,timelymanagementofcustomers,sales,
andfinancialinformationisvitaltothesuccessofyourcompany. Speediskeywhenmanagingcustomer
orders,manufacturingchanges,sourcingissues,andreceivables. Youdontwantcustomersperceivingyour
companyasslowbecauseofthelengthoftimeittakestorefreshorderswithpricing,salespromotions,and
deliverdates. Inaddition,yourChiefFinancialOfficerdoesnotwanttowait24hourstoseehowtodays
salesfiguresimpactthefinancialledger,cashflow,andtheDSOratio.UsingOracleEngineeredSystems
withyourOrdertoCashprocessofferstremendouspotentialtoincreasecustomersatisfaction,improvethe
performanceofcrucialrevenuegeneratingbusinessprocesses,andpositivelyimpactthebottomline.
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JDEdwardsEnterpriseOneOrdertoCash:The
ValueofaFasterProcess
March2013
Authors:SusanBrown
OracleCorporation
WorldHeadquarters
500OracleParkway
RedwoodShores,CA94065
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Phone:+1.650.506.7000
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