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    Ferdinan Sihombing
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    The document provides a scale for measuring satisfaction levels, ranging from extremely satisfied with a score of 31-35 down to extremely dissatisfied with a score of 5-9, with neutral being a score of 20 and descriptors assigned to ranges in between for levels of satisfaction from slightly satisfied to dissatisfied.

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    The document provides a scale for measuring satisfaction levels, ranging from extremely satisfied with a score of 31-35 down to extremely dissatisfied with a score of 5-9, with neutral being a score of 20 and descriptors assigned to ranges in between for levels of satisfaction from slightly satisfied to dissatisfied.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    3 views1 page

    31

    Uploaded by

    Ferdinan Sihombing
    The document provides a scale for measuring satisfaction levels, ranging from extremely satisfied with a score of 31-35 down to extremely dissatisfied with a score of 5-9, with neutral being a score of 20 and descriptors assigned to ranges in between for levels of satisfaction from slightly satisfied to dissatisfied.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 1

    31 - 35 Extremely satisfied

    26 - 30 Satisfied
    21 - 25 Slightly satisfied
    20 Neutral
    15 - 19 Slightly dissatisfied
    10 - 14 Dissatisfied
    5 - 9 Extremely dissatisfied

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