1996-2003 American Student Achievement Institute

http://asai.indstate.edu May be reproduced with proper citation for educational purposes.

Desire to be
other-directed
No desire to
protect yourself
Desire to imagine
the experience of
the other
Desire to
understand,
not critique
Qualities of Active Listeners
American Student
Achievement Institute
BODY LANGUAGE
Skills for Active Listening
Examples:
Sitting forward
Eye contact
Nodding head
American Student
Achievement Institute
OPEN-ENDED
QUESTIONS
Skills for Active Listening
Examples:
What happened
after that?
Who was there?
What did they do?
How did that work?
American Student
Achievement Institute
REPEAT CONTENT
Skills for Active Listening
Examples:
So what I hear you
saying is . . .

American Student
Achievement Institute
ACKNOWLEDGING
FEELINGS
Skills for Active Listening
Examples:
Youre feeling ___.
It makes you
(feeling) that . . .
American Student
Achievement Institute
DONT JUDGE
Skills for Active Listening
Examples:
Bite your tongue!
American Student
Achievement Institute
BEING QUIET
Skills for Active Listening
Examples:
Count to yourself.
American Student
Achievement Institute
LISTENER
Trying It Out
Active listening
SPEAKER
A success that theyve
experienced
OBSERVER
Make note of active listening
skills being used. Feedback.
American Student
Achievement Institute
Body Language
ACTIVE LISTENING
American Student
Achievement Institute
Open-Ended
Questions
Repeat Content
Acknowledge
Feelings
Dont Judge Be Quiet
LISTENER
Trying It Out
Active Listening
SPEAKER
The biggest challenge of being
an educator
OBSERVER
Make note of active listening
skills being used. Feedback.
American Student
Achievement Institute
Body Language
ACTIVE LISTENING
American Student
Achievement Institute
Open-Ended
Questions
Repeat Content
Acknowledge
Feelings
Dont Judge Be Quiet
SPEAKER
Trying It Out
Active Listening
SPEAKER
What made them want to
become an educator
OBSERVER
Make note of active listening
skills being used. Feedback.
American Student
Achievement Institute
Body Language
ACTIVE LISTENING
American Student
Achievement Institute
Open-Ended
Questions
Repeat Content
Acknowledge
Feelings
Dont Judge Be Quiet
1996-2003 American Student Achievement Institute
http://asai.indstate.edu May be reproduced with proper citation for educational purposes.