Formative evaluation timeline

June 2, 2014 Work with L&D Senior Director to identify learners and begin
preparation for small group evaluation
June 3, 2014 Schedule small group evaluation
June 4, 2014 Conduct small group evaluation with 10 learners
June 5-6, 2014 Analyze feedback provided from learners
June 9-26, 2014 Revise training based on the feedback provided by the small group
June 16, 2014 Identify and schedule participants for field test
July 1-3, 2014 Conduct field test
July 7-31, 2014 Make adjustments to the training based on the results of the field test

Assessment Items
Small Group Evaluation:
1. What department administers employee benefits?
2. What department is responsible for customer training and new system
implementation?
3. What department ensures the software is compliant for future industry
regulations?
4. What department is responsible for employee training and internal readiness?
5. What is the name of the development process used to create the Intergy Suite?
Field Test Observations
1. Are the learners paying attention to the instruction
2. Are the learners asking meaningful questions during the discussions?
3. Are the learners looking at the clock or checking cell phones?
4. Is the training room technology adequate for the instruction?
5. Is the training room the appropriate size for the class?

Summative evaluation timeline
August 4, 2014 Work with L&D Senior Director to identify off-cycle hires for
summative evaluation
August 5-8, 2014 Develop evaluation tools
August 6, 2014 Schedule onboarding session for the new hires
August 11, 2014 Conduct company overview training with the new hires
August 12-15, 2014 Analyze results of summative evaluation
August 18-29, 2014 Make final revisions to the training



Assessment Items
Small Group Evaluation:
1. What are three functions of the Human Resources Department?
2. What department is responsible for customer training and new system
implementation?
3. Name three government incentive programs providers can qualify for using an
Electronic Health Record?
4. What department is responsible for employee training and internal readiness?
5. Name the development process used to develop the Intergy Suite?
6. What department provides Meaningful Use audit letters?
7. The content of this instruction will allow me to provide customers with better
service?
1-Strongly Disagree 2- Disagree 3- Agree 4- Strongly Agree
8. It is important to know the roles and functions of other departments?
1-Strongly Disagree 2- Disagree 3- Agree 4- Strongly Agree
9. The content was interesting and kept my attention from beginning to end?
1-Strongly Disagree 2- Disagree 3- Agree 4- Strongly Agree
10. Interacting with employees from other campuses enhanced the instruction?
1-Strongly Disagree 2- Disagree 3- Agree 4- Strongly Agree


Confirmative evaluation timeline
January 2, 2015 Work with the Director of Human Resources to schedule meeting with
the October new-hire class
January 5, 2015 Develop evaluation tools
January 6-9, 2015 Administer posttest and provide surveys to the employees
January 12-14, 2015 Analyze results of confirmative evaluation
January 17, 2015 Share results with Director of Human Resources and Senior Director
of Learning & Development and determine if program is worth
keeping