Professional Documents
Culture Documents
Checklist For Assertive Behavior
Checklist For Assertive Behavior
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Relax
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AND REMEMBER!!!!!!
I statements.
Dont over-explain or over-apologize.
Dont get sidetracked.
Keep your goal in mind.
Focus on the behavior, not the person.
Be descriptive, not evaluative.
Dont personalize or over-catastrophize.
Anothers aggression does not justify counter-aggression.
Dont let someone else set the tone for your own behavior.
Be conscious of expressing sincere praise and positive feedback.