No.

67 - November 2009

Gold Coast Water’s awards keep flowing in!

Gold Coast Water was recognised at the prestigious Queensland Engineering Excellence Awards, for its
Integrated Management System, recently at the Brisbane Convention Centre.

Gold Coast Water’s Integrated

Management System
(IMS), which helps address
and manage strategic and
operational risks of the Gold
Coast Water business, won
the Reports, Procedures and
Systems Award.
Developed nearly a decade
ago, the IMS continues
to evolve and has been
successfully applied to
manage risk and to facilitate
continual improvement at all
levels of the business. With
increasing pressure from
climate change, significant
population growth and
increasing community and
government expectations
relating to the provision of
water services, GCW has
recognised how important it is to manage the business Happy to receive the award - left to right:
in a sustainable way.
Bill Capati - Manager Infrastructure Planning
The IMS consists of four internationally recognised and
Chris Owen - Manager Strategy & Business
third party certified management systems. These are
Improvement
the:
Kylie Catterall - Acting Executive Coordinator l
• Quality Management System (QMS);
Management Systems
• Environmental Management System (EMS);
Richard Went - Director Gold Coast Water
• Hazard Analysis and Critical Control Points (HACCP);
and Susie Quirk - Environmental Compliance Officer
• Occupational Health & Safety System (OH&S).
Using the IMS as a framework, GCW exceeds
legislative requirements as it examines and addresses
risks that are specific to the business through ingrained
GCW work practices. It is this framework that
supports the work that is occurring and is the driver for
continuous improvement at all levels of the business. Return to
Contents

Engineers Australia said that the judges were particularly

impressed with the well-documented procedures that
tied to international standards and a management
system that integrated world’s best practice.
For more information visit www.goldcoastwater.com.au

WSAA Monthly Bulletin 012