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Project 4-7 Answer Sheet (2 Pages) Select PI Tools To
Project 4-7 Answer Sheet (2 Pages) Select PI Tools To
Student Name:
1
The HIM employees tally I would use Rapid Cycle It would be useful to: define the performance measures quickly, select the measures
information about types of Improvement. most likely to eliminate the complaints rapidly, and see if the solutions work, or if
complaints about the they have to be redefined. And, people that adapt to change quickly will implement it
(RCI)
department. What first and help the others to follow along, as improvements are seen and analyzed.
performance improvement
tool would you use to
select the complaints to
eliminate first?
What performance I would use a Top-Down Flow chart. It would be useful to show: each step of the process, the waiting time of each area
improvement tool would that has lag time, tasks that are redone, and the back- tracked steps. I think this
you use to understand the combines the visualization of the process, and the brainstorming style of detailing to
current process for have a better picture of what is really going on.
retrieving patient records?
After redesigning the I would use a Line Graph. It would be useful to show a relationship between the past number of complaints and
process for retrieving the current number of complaints, and you can see changes in performance
patient records, you want measurement data over time periods. Several groups of data could be displayed
to monitor the simultaneously.
effectiveness of your
actions. What
performance improvement
tool would you use to
measure whether the
number of complaints
about record retrievals
actually decline over the
next six months?