Melek Kurtoski

230 Village Green Lane East

Madison, WI 53704
(715)-413-0464
melek_kurt12@hotmail.com
melkurtoski.weebly.com
Objective: To obtain a Dental Assistant position where a strong background in oral health, effective communication
skills and a complete knowledge of dental treatment procedures will be used to improve patients satisfaction.
Education
Madison Area Technical College
Dental Assistant Program
Deans List: 2012 & 2013

Madison, WI

Expected December 2014

Dental Skills
Dentrix/ Dexis/ Charting
Developing and mounting dental radiographs
CPR Certified
Skills
-Four years experience working with customer
-Bilingual in English and Macedonian
-Excellent communication with customer
-Self-confidence to achieve excellence
-Computer knowledge in Microsoft Word, Excel and Internet
-Able to adapt oneself to new surroundings; to make
worker suitable change so as to fit new conditions

-Flexible with working weekends and holidays

-Cash Handling
-Strong leadership
-Ability to work in team structure
-May be relied on
-Active, full of life, vigorous, an energetic

Experience
Chilis
Madison, WI
March 2013 to April 2014
Server
Earned MVP pin award and $50
Customer and Personal Service Knowledge of principles and processes for providing customer
and personal services. This includes customer needs assessment, meeting quality standards for
services, and evaluation of customer satisfaction.
Active Listening Gave full attention to what other people were saying, took the time to understand
the points being made, asked questions as appropriate, and not interrupt at inappropriate times.
Wrote customers food orders on order slips, memorize orders, and enter orders into computers for
transmittal to kitchen staff.
Served food or beverages to patrons on heavy tray
Collect payment from customers and made change as necessary
Lakeshore Family Restaurant
Wautoma, WI
June 2009 to August 2012
Hostess/Manager/Server
Cleaned and sterilized equipment and facilities
Communicated with customers regarding orders, comments, and complaints
Answered telephone calls and responded to inquiries
Fulfilled all supervisory duties when owner was on vacation
Responsible for coordination of up to 18 servers in restaurant with capacity of 200
Greeted each customer with friendly eye contact
Training and Teaching Others- Identifying the educational needs of others, developing formal
educational or training programs or classes, and teaching or instructing others.
Accepted payment from customers and made change as necessary