Tabitha Reece

176

Young St Lower

Welland, ON 905-321-4565

HIGHLIGHTS AND QUALIFICATIONS AND PERSONAL ATTRIBUTES

Skilled in cash sales and customer service

Experienced in food preparation and dishwashing
Outstanding communication and listening skills
Able to learn new skills quickly and independently
Able to perform physically demanding labour
Computer literate with software knowledge
Strong work ethic; hardworking, honest, and reliable employee with an excellent record
of dependability

WORK EXPERIENCE

Call Center Agent

Sitel
St.Catharines, Ontario

Worked multiple campaigns

Took escalated calls
Worked the help desk
Negotiated payment arrangements
Negotiated rates for customers
Disconnected accounts for customers
Put accounts on seasonal hold
Helped correct mistakes on work orders
Notated accurate documentation for customer interactions
Processed all forms of payments
Made changes to customers accounts as necessary

2011 -Present

General Labourer

2009 - 2011

Universal Staffing
St.Catharines, Ontario

Sorted and packaged materials and product

Removed flower buds
Packed flowers in shipping sleeves
Assisted machine operators, assemblers and other workers
Cleaned work areas and equipment

Flyer Inserter

2005 - 2009

St. Catharines Standard

St. Catharines , Ontario

Supervised new employees

Set up work tables and inserted flyers
Fed insert machine and scooped inserts
Strapped flyers and placed them in storage cages

EDUCATION

Niagara College - Welland, ON

Pre-Community Services
St. Catharines Collegiate- St. Catharines, ON
Ontario Secondary School Diploma

**References available upon request**

Present
2008