Kimberly Julia Vieyra

1715 S. Shelton St. Santa Ana, Ca 92707 (949) 439-7107 jkvieyra@yahoo.com

Education
University of Southern California, Santa Cruz
Fall 2010.
Santa Ana College. Santa Ana, Ca.
Spring 2011 - Fall 2012
Associate in Arts for Transfer
California State University, Fullerton
Spring 2013 - present

Skills
Customer Service
I am comfortable and familiar with conversing with various people at all times of the day. I
am a peoples person and am great with helping and serving customers. I am not shy and I am
well at communicating with customers so that they open up to myself so that I can help them
have a better shopping experience.
Languages
My dominant language is English however I also understand Spanish and although I can only
somewhat speak and write it, I am continuing my growth in those areas daily.
Register Trained
Both of my previous jobs have required myself to be a cashier. I am comfortable with
numerous transactions a day and am familiarized with handling different forms of payments
ranging from cash, card, checks, gift certificates, etc.

Work Experience
Juicys, Costa Mesa, Ca.
Server/Cashier, Summer 2011

Transferred orders from the cooks to the cashiers

Maintained a clean and organized work station
Worked as a cashier taking orders in an orderly and timely manner
Overall worked with the staff as a team (cooks & servers) to make the customer happy
and ensure they have been pleased with our service and product

Wet Seal Inc., Santa Ana, Ca.

Sales Associate, 2011 - present

Work as a team with other sales associates, managers, and leads in order to meet our
daily sales goals
Focus on customers and always be at service in order to make their shopping
experience a great one
Become familiar with the customers and make them comfortable with shopping at our
store
Maintain a clean and organized store
Put out and place shipment
Refresh and set visuals using weekly updates according to the companys latest trends
Meet personal daily sales goal as well as Frequent Insider Card goal

H&R Block, Santa Ana, Ca.

Client Service Professional, 2014 Tax Season

I greeted all clients as they walked into our office.

I answered phones and took care of all clerical duties such as: making copies, sending
faxes, making coffee, and replenishing all supplies as the day progressed.
I kept office tidy and neat daily.
I was the clients first impression for our H&R Block office. I answered any questions
they might have in order to try to convince them to file with us.
I took care of all payments as well as thank you calls and scheduling appointments.

Disneyland, Anaheim, Ca.

Cashier, 2014 - present

I take orders in a timely and orderly manner to avoid long waits for our guests.
I keep a neat and organized work space.
I Count and record money before and after shift.
I restock the area regularly with utensils, condiments, napkins, etc.
I greet guests and engage in conversation in order to create a magical visit for them.

Awards
Young Poets Speak Out: Fall 06, Spring 07, Spring & Fall 08
Honor Roll, Freshman, Sophomore, & Junior Year, High School
Academic Letter Recipient, Sophomore Year, High School

Leadership Positions
ASB Sophomore Vice President
MESA Treasurer, Sophomore Year, High School
ASB Secretary, Junior Year, High School
MESA President, Senior Year, High School
ASB Vice President, Senior Year, High School
Red Cross Treasurer, Senior Year, High School

References
Julie Cerda - past manager
Juliav@juicys.com

(909) 489 - 4028

Susana Espinoza - Higher Ed. Program coordinator
sespinoza@ocbarfoundation.org
(714) 480 - 1925
Elsa Vargas - current manager
Vargaselsa11@yahoo.com
(562) 405 - 0861