MELISSA I ALVAREZ

1226 N Isabel St. Glendale, CA, 91207, United States 818-415-9913 M.I.Alvarez43@gmail.com

PROFESSIONAL EXPERIENCE
NAARTJIE KIDS GLENDALE, CA UNITED STATES
Sales Lead April 2014-present

Leads the selling floor with charisma and energy in order to create a positive atmosphere.
Prepares and took deposits on appropriate bank days.
Greets customers genuinely and assists with styling and questions.
Merchandise items to fit the sales, promotions, and or supply of the merchandise in order to
better the appearance of the store.
Focus on the customers satisfaction while also following the policies and regulations of the
store in a composed manner.
Assist in shipment and took detailed notes on discrepancies and defects.
Compute sales prices, total purchases and receive and process cash or credit payment.
Open and close cash registers, performing tasks such as counting money, separating charge
slips, coupons, and vouchers, balancing cash drawers, and making deposits.
CRAZY 8, GLENDALE, CA UNITED STATES
Sales Associate September 2013 - Present

Maintain knowledge of current sales and promotions, policies regarding payment and
exchanges, and security practices.
Greet parents and children alike, acquire after needs and interests in order to better
understand the customers preferences in clothing.
Gained efficient knowledge of the register and able to make transactions with credit, cash,
and if necessary checks.
Watch for and recognize security risks and thefts, and know how to prevent or handle these
situations.
Prepare merchandise for purchase or rental through processing and/or markdowns.
Worked quickly and maintained a friendly atmosphere between co-workers and customers.
PATHOLOGIST ASSISTANT ASSOCIATES, BURBANK CA UNITED STATES
Office Assistant May 2011-September 2012

Answered phone calls took notes arranged schedules for assistance

Keep track/update paperwork
Make sure all travel equipment bags are stocked and up to code
Talk to possible customers about services and contracts
Make deposits and prepare invoices
Called and in and schedule per diems and backups if needed
MAGNOLIA GOWNS AND BRIDAL, BURBANK CA, UNITED STATES
Sales Associate December 2009 - March 2010

Greet customers and ascertain what each customer wants or needs.

Describe merchandise and explain use, operation, and care of merchandise.
Recommend and help locate merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Prepare sales slips or sales contracts.

Ticket, arrange and display merchandise to promote sales and clean fixtures.
Help customers try on or fit merchandise.
Bag or package purchases, and wrap gifts

MELISSA I ALVAREZ
1226 N Isabel St. Glendale, CA, 91207, United States 818-415-9913 M.I.Alvarez43@gmail.com

ADDITIONAL SKILLS
Manages time wisely and efficiently and comfortable with multitasking.
Able to work well as a team member in order to carry out tasks
Relates well with others and open to many different types of personalities
Fast learner especially with computers and programs
Enjoys socializing and greeting customers in a formal and welcoming fashion
Works well with children and has a pleasant and welcoming personality

VOLUNTEER WORK
BURBANK ANIMAL SHELTER, BURBANK CA, UNITED STATES
Volunteer April 2013 September 2013

Feed and water animals according to schedules and feeding instructions.

Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as pens
and stables, and equipment, such as saddles and bridles.
Order, unload, and store feed and supplies.
Observe and caution children petting and feeding animals in designated areas to ensure the
safety of humans and animals.
Install, maintain, and repair animal care facility equipment such as infrared lights, feeding
devices, and cages.
Find homes for stray or unwanted animals.
Worked efficiently in a group setting in order to carry out specific duties
EDUCATION
PASADENA CITY COLLEGE PASADENA CA, UNITED STATES
Expected graduation, May 2014

Maintained a steady GPA of 3.4

Participated in the Puente Honors Program and apart of the Honors Program and AGS Honor
Society (Alpha Gamma Sigma)
Apart of the Burroughs Animal Rights Club as an Alumni