CUSTOMER SATISFACTION TOWARDS HAMAM SOAP

1 Name

2. Address

3. Age

: a) Below 20

b) 20-30 c) 30-40 d) 40-50 e) Above 50

4. Gender

b) Female

5. Occupation:

a) Male

a) Student

b) Employee c) Professional d) Home maker e) Others

6.Do you buy Hamam soap regularly ?

a) Yes

b) No

7. What type do you like in Hamam soap ?

a) Hamam sampoorna snaam b) Hamam scrub bath

c) Hamam nalangu mavu

d) Hamam abhyana snaam

8.How did you come to know about the Hamam Soap ?

a) Advertisement

b) friends

d)Through shop

e) Other

c) promotional

9. What is the reason for buying Hamam soap ?

a) Usage b) Quality c) Price d) Quantity

10. What is the opinion about the price of Hamam soap ?

a) Reasonable b) Costly c) Cheaper

11. How much amount do you spend per month for buying Hamam soap ?

A. Below 100 b) 100-200 c) 200-300 d) above 300

12. How often do you purchase Hamam soap?

a) Weekly b) Monthly c) Occasionally d) Daily

13. Please rank your opinion that attracted you in buying the Hamam soap?
a) Packing b) Price c) Look

14.Rank the factors that influence you in selecting Hamam soap ?

a) Advertisement b) Brand image c) Quality d) smell

15.Do you think the Hamam soap Sales fall ?

a) Yes

b) No

16.Do you find Hamam soap is easily available in the market ?

a)

Yes

b) No

17. What is the suggestion to improve the sales ?

a) Improve quality b) Advertisement c) Brand awareness d) Price