Prathyusha Raviprolu | Swati Narayan |Aditi Dhar

FARM BANK

MACRO
MICRO
Sub-optimal service to
customers
Might be a threat of
competition
Other company might
leverage on MIS
Farm bank might get
outdated

Inconsistency of data
Lack of co-ordination
Inefficient use of MIS
Confusion among employees
Hampered decision making

CAUSES
Improper understanding of MIS by employees
Resistance to change
Lack of skills and behaviors in employees
Not customizing the MIS

SYSTEMS AFFECTED
TECHNOLOGICAL:
Not leveraging the resources
No integration
No customization towards strategic advantages
PSYCHOSOCIAL:
Employees might be disgruntled
Used to working in a certain way
STRUCTURAL:
No co-ordination between departments
Sub-optimal decision making

ALTERNATIVES
1. Attempt to fix the situation without Swains knowledge
2. Assume that time will fix the issues

3. Report to Swain and start OD intervention

RECOMMENDATIONS
Communicate the importance
Generate buy-in
Training workshop
Have a change champion
Continuous improvement
Metrics to assess change
Associate rewards

THANK YOU