Acknowledgement

To all my teachers by whom I got the deeper insight and inspiration to

realize an unprecedented book.
To all my friends, colleagues and well-wishers who have appreciated
this visionary work.
To all those who have responded me warmly either by providing
suggestions or other useful inputs.
I deeply acknowledge the support of Mr. Ashish Singh, my Project
incharge who has initially motivated us to embark on this strenuous
project.
My venerable parents and other teachers on invariably special to me
who have firmly inculcated the everlasting and invaluable teachings
in me. They have invariably been the beacon of advancement through
their sacred blessings and timely appreciation.
Special thanks are due to Mr. Ashish Singh (Production and
Operation Management Teacher), Mr. Aman Gupta (RSMT Incharge)
and all those who have supported or encouraged us throughout
gestation of the book.

Alka Singh
B.B.A.5th Semester
R.S.M.T, Varanasi