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Get It Right:: 5 Critical Components in Your Rca Program
Get It Right:: 5 Critical Components in Your Rca Program
5 critical
components
in your RCA
program
Incident investigation
An improvement
process
Define
Set your objectives
& procedures
With this in mind, the first stage of RCA is all about preparation. This should
happen in the background, long before any incident occurs. The more prepared
you are now, the better the outcomes if an incident occurs down the track.
Here are the key steps in defining your RCA process.
Safety
Environment
Revenue
Cost
Reputation
Frequency
With each of these, ask what an unacceptable measure would be. For example,
any reportable safety issue, any reportable release to atmosphere, loss of revenue
of more than $30,000, costs of more than $10,000, any event happening more than
four times, and so on. Now, youve got something to measure yourselves against.
Its a bonus if
the facilitator
fits by function,
technical ability
or discipline, too.
By training fewer facilitators, you may have budget left over. Run a shorter
overview or participants course for the other people who will take part in RCA
investigations, such as operators, 1st line managers, technicians, drivers and so
on.
Tape measure
Notebook
Camera
Magnifying glass
Generic PPE
Torch
Clipboard
Permanent Marker
Calipers
Measure
Collect data & assess
its significance
Analyse
Embed your chosen
analysis method
Trust in the
process.
The big picture
will take care of
itself.
Improve
Set standards
for reports
Control
Measure the success
of your program
Conclusion
In this ebook, we looked at 5 critical components in building a
successful RCA program in your organisation: Define, Measure,
Analyse, Improve, Control.
These components form the foundation of ongoing, iterative
improvements that lead to the main game that is, reducing or
eliminating unwanted incidents from your workplace.
Define, Measure, Analyse, Improve, Control (DMAIC) is a
recognised, data-driven improvement cycle that will help you
improve business processes, and is a proven framework for
application in many different settings.
onsite training
All our training courses are available for delivery onsite at your
facility or a training venue of your choice. If you choose to book onsite
training, we highly recommend doing the 3 day Facilitator course which
offers students the opportunity to work on a real life problem from their
workplace under the guidance of one of our experienced trainers.
FACILITATION SERVICES
Sometimes there will be an issue of sensitivity that requires greater
objectivity and facilitation skills in finding out the root cause and
developing solutions. Click to learn how we can help.
Learn more about the Apollo Root Cause AnalysisTM
method at www.apollorootcause.com
www.apollorootcause.com info@apollorootcause.com
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