Professional Documents
Culture Documents
Indus Report
Indus Report
COURSE:
ORGANIZATIONAL BEHAVIOR
SUBMITTED TO:
MADAM ERUM KHATAK
SUBMITTED BY:
SAWERA HAIDERY
KASHAN PIRZADA
ASIF ABRO
ASADULLAH SHAIKH
MBA 2A
22ND APRIL, 2008
BAHRIA UNIVERSITY
(MANAGEMENT SCIENCES)
Customer Satisfaction.
Product Quality.
Employee Care.
Teamwork
Ethical & Honest Practices.
Team members (factory workers) are provided with Hajj and Umrah facilities
every year through a lucky draw for 4 to 5 members at each time.
Upper hierarchy in the company is also provided with an additional benefit of some
Club membership for the family.
Another unique benefit at IMC is charity for needy employees by the Habib group
through secrecy.
There is also a Labor Union to present the issues being faced by the work team
members to the management.
IMC also has a Cricket team of its own to provide entertainment and to enhance
enthusiasm in the employees, for which the selection is done purely on ability basis.
QRM meeting (Quality Review Meeting) of the departments every month with
the CEO.
ACT # 1 meeting with the Chairman every month.
9) PERFORMANCE APPRAISALS:
Every year the company gives performance based appraisals in the form of increments and
benefits. A minimum of Rs.200/= is given to every employee, but this increment is disliked
and indicates that the person has shown zero performance during the year.
10) JOB ENRICHMENT TECHNIQUES:
Certain job enrichment techniques are also in practice at IMC to maintain interest of the
workforce in their job responsibilities, for instance:
Every team member is a Line Inspector, and can stop the line of production even for
small defects.
Suggestive system is very encouraging technique to enhance creativity among the
workers by taking part in the decision-making for the improvement of working
techniques and conditions.
Another important technique is the KAIZEN Marathon (search for a better way to
reduce time and cost) in which the QC Circle (quality control) employees conduct
research based activities for the improvement in working conditions, job descriptions
and job responsibilities.
CONCLUSION
From the above discussion, it may be concluded that TOYOTA INDUS MOTOR
COMPANY LIMITED has a purely motivating, extremely caring and creativity
encouraging open environment which enables it to manage its large workforce with
minimum issues arising due to diversity. Rather the organizational set-up is such that it
joins the whole workforce in the form of a family.
TOYOTA uses its best efforts to comply with all labor and employment laws and
regulations of the countries where it is active, as well as the spirit thereof. TOYOTA
encourages and supports the personal growth of all people working for TOYOTA.
Based on Mutual Trust and Mutual Responsibility, TOYOTA endeavors to improve its
business performance in order to make it possible to provide equal employment
opportunities and to maintain fair and stable working conditions. TOYOTA strives to
create a safe and harmonious work environment for its employees.
TOYOTA respects and honors the rights of all people working for it and will not
discriminate against them or permit the infringement of their rights.