Professional Documents
Culture Documents
Resume Rev 2
Resume Rev 2
1423 S. 38th
Milwaukee WI 53215
(414) 331-3431
christianspecht@att.net
Organized and responsible BANKER with more than 8 years of experience in the fields
of finance and credit. Educated and energetic professional recognized for exceptional
written and verbal communication skills. Highly motivated manager seeking a
challenging position with the opportunity to advance within a strong competitive
financial organization.
PROFESSIONAL EXPERIENCE
● Worked in a large call center for the mortgage branch of Washington Mutual and
Wells Fargo.
● Spoke with customers concerning escrow, missing payments, property tax issues,
telephone payments, and transaction histories.
● Helped customers who qualified for a streamlined refinance begin the process of
refinancing their loan.
Customer Service
● Handled approximately 100 customer service calls per day relating to credit card
accounts for Firstar Bank.
● Helped customers with a variety of issues concerning the management of credit card
accounts.
Marketing Surveyor
1
1994 – 1998 Madison Newspapers Inc. – Madison WI
Data Controller
● Maintained files of drawings and tracked all revisions to the drawings on the Johnston
Atoll Chemical Demilitarization System (JACADS). This was the prototype for all
chemical demilitarization systems now in use.
● Tracked, filed and maintained correspondence and related documents for JACADS; a
multi-million dollar government project.
EDUCATION