Improving transport by improving

communication
Nada Mansoor
ID: 201100286

The objective
An effective transport system that is attractive to
all sections of the society with:
High operating standards
High Customer service

How to achieve the objective?

Effective communication
Customer service
Better on-time performance
Speed

Gaps in the current system

Not utilizing the infrastructure

Limited fleet
Public transport not prioritized
Out-of date technology
Ineffective communication
Limited coverage

The most critical communication

functions identified
Communication between the fleet and the
operator
Communication between the operator and the
public

New technology to improve public

transport communication
Seat Sensor technology

What will the technology improve

Communication between the bus and the driver
Communication between the fleet of buses and
the operator
Communication between the operator and the
passengers

How this technology can be used in a

BRT system
Using other supporting technology
Operator can use the information received to
offer better services

How it will improve the most critical

communication functions identified
Operator will constantly receive current fleet
data
Operator will be able to use the information and
relay required information to passengers

Guidelines to implement the proposed

change in Bahrain

Planning routes
Consider a public private partnership (PPP)
Implement an integrated and fare fee system
Add more buses
Equip the fleet with up-to-date ticketing system

 Equip the fleet with the seat sensor technology

Usage of an IT-system which allows the operator
to monitors the fleet
Build better more developed bus stations
Dedicated road lanes
Put in place and Enforce strict penalties

Thank you