PDP TV Visual Troubleshooting Guide book

Version 1.0

Service Academy Part

Customer Service Operation
21.Apr.2006

PDP Visual Troubleshooting Index

No Power
LED Off

[ p.1 ]

Lots of ADD BAR

[ p.5 ]

Missing Specific Color

[ p.9 ]

Screen Distortion

[ p.12 ]

No Raster
LED Green

Red

[ p.2 ]

Lots of ADD BAR

[ p.5 ]

Missing Specific Color

[ p.9 ]

Color ADD BAR

[ p.3 ]

[ p.6 ]

Black ADD BAR

[ p.7 ]

Screen Distortion

[ p.10 ]

Reddish

[ p.8 ]

Screen Distortion

[ p.10 ]

Flicker

[ p.14 ]

Black ADD BAR (2~3cm)

[ p.4 ]

[ p.4 ]

Color ADD BAR

Screen Smear

[ p.12 ]

Black ADD BAR (2~3cm)

Flicker

[ p.15 ]

Mosaic

[ p.8 ]

Many BAR Same distance

[ p.16]

PDP Visual Troubleshooting Index

Flicker

Flicker

Flicker

[ p.18 ]

[ p.18 ]

Curtain Bar [ No Signal ]

[ P.21 ]

Curtain Bar [ Signal ]

[ P.21 ]

Horizontal Bar [ No Signal ]

[ P.22 ]

Horizontal Bar [ Signal ]

[ P.22 ]

Many BAR Same distance

Dark Screen &Mal discharge

[ P.23 ]

Dark Screen & Mal discharge

[ P.24 ]

Dark Screen & Mal discharge

[ P.24 ]

[ P.17]

No Raster
[ P.13 ]

[ p.19 ]

Flicker

[ p.20 ]

No
No Power
Power

Check

No Power
(LED OFF in ST-BY Mode )

Check the Power Supplying status and Main Power

S/W ON
Check EMI Board Fuse
Fuse should be 15A
Fuse 15 A

[1]

PSU

No
No Raster
Raster

Check

Y-B/D

Normal Screen

After Power On 2 ~ 3sec Automatically Off

( Green LED Turns to Red )

Applicable Model
Main Check
Symptom
Remedy

:
:
:
:

ALL
Check the B+ Voltage at Each Port ( VS, VA, V-Setup )
After Power on 2 ~ 3 Sec, Automatically Power Off ( LED Turns to Red )
Replace Y- B/D

[2]

Check

Color
Color ADD
ADD Bar
Bar

ADD Bar with Specific Color

Applicable Model
Main Check
Symptom
Remedy

Module

ADD Bar with Specific Color

: ALL
: Check One-Line with a specific color when changing R,G,B
: One-Line ADD Bar ( Specific Color ex. Magenta, Cyan, Yellow )
: Replace Module

[3]

Check

Black
Black ADD
ADD Bar
Bar

Black ADD BAR width 2 ~ 3

Applicable Model
Main Check
Symptom
Remedy

Module

Black ADD BAR width 2 ~ 3

: ALL
: Check 10 register in front of COF IC
: Black ADD BAR width 2~3 cm
: Replace Module

[4]

Check

Lots
Lots of
of ADD
ADD Bar
Bar

A Series of ADD BAR

Applicable Model
Main Check
Symptom
Remedy

:
:
:
:

A Series of ADD BAR

ALL ( KK Module )
Check Film connection in front of COF IC
A Series of ADD Bar
Replace Module

[5]

Module

Check

Color
Color ADD
ADD Bar
Bar

Film Connector

Width 5 ~ 6 Cm
Magenta, Cyan, Yellow

Check the Film Connector between X-B/D and Control

B/D

Color ADD Bar

Applicable Model
Main Check
Symptom
Remedy

: ALL
: Check Film connector between X-B/D and Control B/D
: ADD Bar width 5~6 cm(specific color, magenta, cyan, yellow)
: Replace Film Connector

[6]

Check

Black
Black ADD
ADD Bar
Bar

Module

Check the film connector between X-Board and Control Board

Black ADD BAR

Broken Film

Applicable Model
Main Check
Symptom
Remedy

:
:
:
:

ALL
Check Film connector between X-B/D and Control B/D
Black ADD Bar
Replace Module

[7]

Check

Reddish
Reddish

Reddish Screen

Applicable Model
Main Check
Symptom
Remedy

VSC-B/D

Wrong VSC Board DATA

: M(X)-42PZ90
: Check the Data at White balance mode
: Reddish screen
: Change the Data

[8]

Check

Color
Color Missing
Missing

Missing Specific Color

Applicable Model
Main Check
Symptom
Remedy

Missing Specific Color

: ALL
: Check Cable at VSC B/D and Settop Box
: Missing Specific Color
: Replace VSC B/D

[9]

VSC-B/D

Check

Distortion
Distortion

Screen Distortion

Screen Distortion

Applicable Model
Main Check
Symptom
Remedy

:
:
:
:

ALL
Check the Oscillation of VSC B/D
Normal OSD and Picture Distortion
Replace VSC B/D

[ 10 ]

VSC-B/D

Check

Mosaic
Mosaic distortion
distortion

Mosaic Screen

Applicable Model
Main Check
Symptom
Remedy

Mosaic Screen

: ALL
: Check the Oscillation of VSC B/D
: Mosaic Picture
: Replace VSC B/D

[ 11 ]

VSC-B/D

Check

Distortion
Distortion // Smear
Smear

Screen Distortion

Applicable Model
Main Check
Symptom
Remedy

Smear

: ALL
: Check the Oscillation of VSC B/D
: Distortion Picture
: Replace VSC B/D

[ 12 ]

VSC-B/D

Check

No
No Raster
Raster

NO RASTER

Applicable Model
Main Check
Symptom
Remedy

:
:
:
:

VSC-B/D

Check the Position of SVC S/W

ALL
Check the Location of VSC B/D s SVC S/W
No Raster
Change the S/W location ( S/W upgrade)

[ 13 ]

Check

Flicker
Flicker

Flicker

Applicable Model
Main Check
Symptom
Remedy

Flicker

: ALL
: Check the VSC B/D
: Mal Discharge of Specific Color
: Replace the VSC B/D

[ 14 ]

VSC-B/D

Check

Flicker
Flicker

Flicker

Applicable Model
Main Check
Symptom
Remedy

Module Control B/D

Module Control Board

: M(X)-42PZ90
: Check the Control B/D and Micom Version
: Flicker
: Replace the Module control B/D

[ 15 ]

Check

Same
Same Distance
Distance Bar
Bar

BAR with same distance

Applicable Model
Main Check
Symptom
Remedy

Module Control B/D

BAR with same distance

: All
: Check the Control B/D and Micom Version
: Bar with same distance
: Replace the Module control B/D

[ 16 ]

Check

Same
Same Distance
Distance Bar
Bar

BAR with same distance

Applicable Model
Main Check
Symptom
Remedy

Module Control B/D

BAR with same distance

: All
: Check the Control B/D and VSC Connection cable
: Bar with same distance or Normal OSD with Mosaic picture
: Replace the Module control B/D

[ 17 ]

Check

Flicker
Flicker

Flicker

Applicable Model
Main Check
Symptom
Remedy

Flicker

: All
: Check the Vs, Vset-up, Y-B/D
: No picture with Mal discharge
: Replace the Y-B/D

[ 18 ]

Y-B/D

Check

Flicker
Flicker

Flicker

Applicable Model
Main Check
Symptom
Remedy

:
:
:
:

Flicker

All
Check the Vs, Vset-up, Y-B/D
No picture with Mal discharge
Replace the Y-B/D

[ 19 ]

Y-B/D

Check

Flicker
Flicker

Flicker

Applicable Model
Main Check
Symptom
Remedy

Y-B/D

Check 15V LINE B+ Voltage

: M(X)-42PZ90
: Check the 15V Line falls to (8~9V) supplied to the module control B/D
: No picture with Mal discharge
: Replace the Y-B/D & Z-B/D

[ 20 ]

Check

Curtain
Curtain Bar
Bar

No signal status

With signal status

Applicable Model : All

Main Check
: Check the Diode of SUS-UP port and SUS-DOWN Port
Symptom
: Curtain Bars position may move depended on
NO SIGNAL OSD
Remedy
: Replace the Y-B/D

[ 21 ]

Y-DRV

Check

Horizontal
Horizontal Bar
Bar

Horizontal Bar

Applicable Model
Main Check
Symptom
Remedy

With signal

: All
: Check the Y-B/D or connector status for module
: Horizontal Bar
: Replace the Y-B/D or Dust of connection film
between Y-B/D and Module

[ 22 ]

Y-DRV

Check

Dark
Dark Screen
Screen && Mal
Mal Discharge
Discharge

Dark Screen and Mal discharge

Applicable Model
Main Check
Symptom
Remedy

:
:
:
:

Z-B/D

Poor connection of Connector Z-B/D and X-B/D

M(X)-42PZ90
Check the Cable or B+ port of Z-B/D
Dark Screen and Heavy Noise
Check the Z-B/D and Cable

[ 23 ]

Check

Dark
Dark Screen
Screen && Mal
Mal Discharge
Discharge

Dark Screen and Mal discharge

Applicable Model
Main Check
Symptom
Remedy

:
:
:
:

Dark Screen and Mal discharge

All
Check the Cable or B+ port of Z-B/D
Dark Screen and Heavy Noise
Check the Z-B/D and Cable

[ 24 ]

Z-B/D