Coal India KPIs

Inventory of Departmental Key Performance Indicators(KPIs)
Mining
Quadrant
No.
Key Performance Indicator
KPI Definition
Formula
1 Profit variance
Measures the percentage variance in the actual profit amount and

the budgeted profit amount.
Following rating scale to be adhered :
5- 100% and above achievement
4- Between 86%-99% achievement
1- Below 60% achievement
Actual profit (in Rs.)

x 100
Budgeted profit (in Rs.)
2 Profit variance per tonne
Measures the percentage variance in the actual profit amount per

tonne and the budgeted profit amount per tonne.
Actual profit
(in Rs. per tonne)
x 100
Budgeted profit
(in Rs. per tonne)
3 Selling price per tonne
Measures the variance in the actual selling price per tonne and the
budgeted selling price for the year.
Following scale to be adhered to for rating:
5- if the actual selling price per tonne is 100% of the budget
4- if the actual selling price per tonne is between 91 to 99% of the
budget
budget
budget
1- if the actual selling price per tonne is below 60% of the budget
Actual selling price

(in Rs. per tonne)
x 100
Budgeted selling price
(in Rs. per tonne)
Financial
Quadrant
No.
KPI Definition
Formula
4 Production cost per tonne
Measures the expenditure registered at the end of the reporting

period per ton of coal mined.
5- if the actual production cost is less than or equal to 90%the
budget
4- if the actual production cost is between 91 to 95% of the budget
3- if the actual production cost is between 96 to 100% of the
budget
2- if the actual production cost is between 101% to 105% of the
budget
1- if the actual production cost is above 105% of the budget
Actual cost
(in Rs. per tonne)
x 100
Budgeted cost
(in Rs. per tonne)
5 OB Removal cost per cubic metre
Measures the expenditure registered at the end of the reporting

period per cubic metre of mineral rocks or coal mined.
5- if the actual OB removal cost is less than or equal to 90% the
budget
4- if the actual OB removal cost is between 91 to 95% of the budget
3- if the actual OB removal cost is between 96 to 100% of the
budget
2- if the actual OB removal cost is between 101% to 105% of the
budget
1- if the actual OB removal cost is above 105% of the budget
Financial
Explosive consumption per cubic

metre of OBR
Measures the amount of explosives measured in kilograms used for

dislocating one cubic metre of spoil broken from the solid rock.
5- if the actual OB removed is 91% or above of the budget
4- if the actual OB removed is between 81 to 90% of the budget
1- if the actual OB removed is less than 60% of the budget
Actual cost
(in Rs. per cubic metre)
x 100
Budgeted cost
(in Rs. per cubic metre)
Actual cubic metre of OB removed

per kg of explosives consumed
x 100
Budgeted cubic metre of OB
removed per kg of explosives
consumed
Mining\2
Quadrant
No.
Formula
Wagon Under & Over loading

charges per tonne
Measures the actual charges of under and over loading incurred

relative to the budgeted under and over loading charges to be
incurred.
5- if the actual under & over loading cost is less than or equal to
Actual under & over loading
90% the budget
charges incurred (in Rs. per tonne)
4- if the actual under & over loading cost is between 91 to 95% of
x 100
Budgeted under & over loading
the budget
charges incurred (in Rs. per tonne)
3- if the actual under & over loading cost is between 96 to 100% of
the budget
2- if the actual under & over loading cost is between 101% to 105%
of the budget
1- if the actual under & over loading cost is over 105% of the budget
% Technical accuracy of NIT

specifications
Measures the percentage of contracts which are re-tendered

because of technical discrepancies in NIT specifications.
5- if no contracts were re-tendered due to technical discrepancies
4- if the number of contracts that were re-tendered is less than 5%
of the total number of contracts
3- if the number of contracts that were re-tendered is between 6 to
10% of the total number of contracts
2- if the number of contracts that were re-tendered is between 11
to 15% of the total number of contracts
1- if the number of contracts that were re-tendered is more than
Number of contracts re-tendered

due to technical discrepancies in NIT
specifications
Addition of new legal case (Mining

related)
Measures the number of legal cases added during the year because
of the discrepancies caused by Mining department.
5- if the number of legal cases added during the year is zero
4- if the number of legal cases added during the year is upto 2
3- if the number of legal cases added during the year is between 3
to 4
2- if the number of legal cases added during the year is between 4
to 5
1- if the number of legal cases added during the year is more than 5
Number of Mining related cases added

during the year
Financial
8
KPI Definition
Mining\3
Quadrant
No.
10
KPI Definition
Formula
% Technical accuracy in scrutiny of

bid documents
Measures the percentage of repair contracts which are re-tendered

because of technical discrepancies in scrutiny of bid documents.
5- if no contracts were re-tendered due to technical discrepancies
4- if the number of contracts that were re-tendered is less than 5%
of the total number of contracts
3- if the number of contracts that were re-tendered is between 6 to
2- if the number of contracts that were re-tendered is between 11
to 15% of the total number of contracts
1- if the number of contracts that were re-tendered is more than
Number of contracts re-tendered due to

technical discrepancies in scrutiny of bid
documents
Production manshifts loss due to

accidents
Measures the total number of productive manshifts lost because of

accidents or fatalities.
5- if the number of shifts in which production could not be done
because of accidents is zero
because of accidents is upto 1% of the total shifts
because of accidents is between 1 to 2% of the total shifts
because of accidents is between 2 to 3% of the total shifts
because of accidents is more than 3% of the total shifts
Financial
11
12 Store cost per tonne
Measures the store cost incurred for per ton in the current year
relative to the budgeted store cost.
5- if the actual store cost is less than or equal to 90% the budget
4- if the actual store cost is between 91 to 95% of the budget
3- if the actual store cost is between 96 to 100% of the budget
2- if the actual store cost is between is between 101% to 105% of
the budget
1- if the actual store cost over 105% of the budget
Number of shifts in which

production could not be done
because of accidents
x 100
Total number of manshifts
Actual store cost

(In Rs. per tonne)
x 100
Budgeted store cost
(in Rs. per tonne)
Mining\4
Quadrant
Financial
No.
KPI Definition
Formula
13 Coal sales realization per ton
Measures the percentage variation in the realization amount of per

tonne of coal relative to the estimated realization for that year.
5- if the actual coal sale realization per tonne is 100% of the
projected realization per tonne
4- if the actual coal sale realization per tonne is between 91 to 99%
of the projected realization per tonne
1- if the actual coal sale realization per tonne is below 60% of the
projected realization per tonne
Actual realization (In Rs. per

tonne) from the sale of coal
during the year
x 100
Projected realization (in Rs. per
tonne) from the sale of coal for
the year
Bonus earned against coal quantity

14
despatched
Measures the total amount of bonus which is earned for

despatching additional coal vis a vis threshhold .
5- if the bonus received is 91% or above of the target
4- if the bonus received is between 81 to 90% of the target
1- if the bonus received is less than 60% of the target
Actual bonus (in Rs.) received

during the year
x 100
Targeted bonus (in Rs.) to be
received during the year
15 Cash against sales realized
Measures the percentage of cost realisation in current year.

5- if the realization amount is 91% or above of the total billed
amount
4- if the realization amount is between 81 to 90% of the total billed
amount
amount
amount
1- if the realization amount is less than 60% of the total billed
amount
Total amount realized (in Rs.)

x 100
Total billed amount (in Rs.)
in the current year
Mining\5
Quadrant
No.
16
Stone / Shale / Extraneous material

compensation
Financial
17 Demurrage free despatch
KPI Definition
Measures the reduction in the total amount of Stone / Shale /
Extraneous material compensation which has been paid to the
customers.
5- if no Stone / Shale / Extraneous material compensation has been
paid
4- if the Stone / Shale / Extraneous material compensation per
tonne is less than the last year's Stone / Shale / Extraneous
material compensation
tonne is equal to the last year's Stone / Shale / Extraneous
material compensation
tonne is more than the last year's Stone / Shale / Extraneous
material compensation per tonne by 1%
tonne is more than the last year's Stone / Shale / Extraneous
material compensation per tonne by more than 1%
Measures the percentage of dispatch schedule without any
demurrage levied on it.
5- if the proportional number of demurrage levied is 0 to 5% of
total number of times demurrage levied on the subsidiary during
the year
the year
the year
the year
1- if the proportional number of demurrage levied is 20% or more
than 20% of total number of times demurrage levied on the
subsidiary during the year
Formula
Stone / Shale / Extraneous

material compensation paid
(Rs./per tonne) in the
previous year
x 100
Stone / Shale / Extraneous
material compensation paid
(Rs./per tonne) in the previous
year in the current year
Proportional number of times

demurrage levied due to non
- availability of coal
x 100
Total number of times
demurrage levied on the
subsidiary during the year
Mining\6
Quadrant
No.
KPI Definition
Formula
18 Variable Cost Index
Measures the difference between the standard variable overheads

absorbed in production and the actual variable overheads incurred.
Note: Variable cost includes overtime, sunday deployment, power
and POL.
5- if the actual variable cost per tonne is less than or equal to 90%
the budget
4- if the actual variable cost per tonne is between 91 to 95% of the
budget
3- if the actual variable cost per tonne is between 96 to 100% of the
budget
2- if the actual variable cost per tonne is between 101% to 105% of
the budget
1- if the actual variable cost per tonne is over 105% of the budget"
Actual variable cost

(in Rs. per tonne)
Budgeted variable cost x 100
(in Rs. per tonne)
Production manshifts loss due to IR

19
problems
Measures the total number of productive manshifts lost because of

IR problems
because of IR problems is zero
because of IR problems is upto 1% of the total shifts
because of IR problems is between 1 to 2% of the total shifts
because of IR problems is between 2 to 3% of the total shifts
because of IR problems is more than 3% of the total shifts
Financial
20
Dispatch target achievement

overall (Rs.) %
Measures the sector wise despatch against the sector wise target.
5- if the actual dispatch value is 91% or above of the target value
4- if the actual dispatch value is between 81 to 90% of the target
value
value
value
1- if the actual dispatch value is less than 60% of the target value
Number of shifts in which

production could not be done
because of IR problems
x 100
Total number of manshifts
Actual despatch (in Rs.)

x 100
Targeted despatch (in Rs.)
Mining\7
Quadrant
Financial
No.
21 Loss Variance per tonne
KPI Definition
Measures the percentage variance in the actual loss amount per

tonne and the budgeted loss amount per tonne.
Formula
a. Budgeted loss per tonne actual loss per tonne

x 100
Budgeted loss per tonne
b. i. If the answer of above is positive,
then add 100 to the answer to get
achievement %
ii. If the answer of above is negative,
then subtract 100 to the answer to get
achievement %
Mining\8
Quadrant
No.
1 Coal grade materialization
Customer
KPI Definition
Measures the total amount of coal dispatched as per declared grade

which shows improvement in coal quality
5- if 91% or above quantity of coal despatched is as per the
declared grade
4- if 81 to 90% quantity of coal despatched is as per the declared
grade
grade
grade
1- if 60% or less than 60% quantity of coal despatched as per the
declared grade
Reduction in unauthorised
absenteeism
Measures the volume of time lost due to unauthorised absence from

the workplace or from a duty or obligation.
5- if the unauthorised absenteeism % in the current year is 0 %
4- if the unauthorised absenteeism % in the current year is 1 to 3%
1- if the unauthorised absenteeism % in the current year is 10% or
more than 10%
Dispatch target achievement by

road mode
Measures the percentage achievement of the dispatch target

through road mode relative to the budgeted dispatch target.
5- if the quantity dispatched by road is 91% or above of the
budgeted quantity
4- if the quantity dispatched by road is between 81 to 90% of the
budgeted quantity
budgeted quantity
budgeted quantity
1- if the quantity dispatched by road is less than 60% of the
budgeted quantity
Formula
Total coal dispatched

within declared grade (in tonnes)
Total coal dispatched (in tonnes)
x 100
Unauthorised absenteeism
% in the current year
Actual coal
dispatched through
road (in tonnes)
x 100
Budgeted coal to
be dispatched through
road (in tonnes)
Mining\9
Quadrant
No.
KPI Definition
4 Grievance redressal index
Measures the number of grievances of employees that have been

addressed.
Note: A complaint register should be maintained.
5- if the number of grievances redressed is 91% or above of the
grievances recorded
4- if the number of grievances redressed is between 81 to 90% of
the grievances recorded
1- if the number of grievances redressed is less than 60% of the
grievances recorded
Inventory in terms of months

5 Consumption - mining related
spares
Measures the number of months running for which inventory is

being purchased and stocked.
Note: Running inventory = Total inventory - Dead inventory.
5- if actual inventory (in months) is equal or less than the inventory
norm
4- if actual inventory (in months) is upto 10% of the inventory norm
3- if actual inventory (in months) is between 11 to 20 % of the
inventory norm
2- if actual inventory (in months) is between 21 to 30% of the
inventory norm
1- if actual inventory (in months) is above 31% of the inventory
norm
Customer
Formula
No. of grievances redressed

during the year
x 100
Total No. of grievances
recorded during the year
Inventory in value as on
31st March
x 100
Total consumption in
value during the year
Mining\10
Quadrant
No.
Inventory in terms of months

6 Consumption - mining related
consumable
Customer
Timely reply of Parliament/RTI

Queries
KPI Definition
Measures the number of months running for which inventory is

being purchased and stocked.
Note: Running inventory = Total inventory - Dead inventory.
5- if actual inventory (in months) is equal or less than the inventory
norm
4- if actual inventory (in months) is upto 10% of the inventory norm
3- if actual inventory (in months) is between 11 to 20 % of the
inventory norm
2- if actual inventory (in months) is between 21 to 30% of the
inventory norm
1- if actual inventory (in months) is above 31% of the inventory
norm
Measures the number of RTIs which have been replied on time
relative to total number of RTIs which have been replied.
5- if the number of Parliament/RTI Queries replied within time is
100%
4- if the number of Parliament/RTI Queries replied on time is
between 98%-99% of the total queries received
1- if the number of Parliament/RTI Queries replied on time is less
than 90% of the total queries received
Formula
Inventory in value as on
x 100
31st March
Total consumption in
value during the year
Number of Parliament/RTI
Queries replied on time
x 100
Total number of Parliament/RTI
Queries replied
Mining\11
Quadrant
No.
8 Coal delivered under E auction
Customer
10
KPI Definition
Measures the amount of value paid orders refunded due to non

supply of required quantity of coal during the year.
5- if the quantity delivered under e-auction is 91% or above of the
quantity booked
4- if the quantity delivered under e-auction is between 81 to 90%
of the quantity booked
1- if the quantity delivered under e-auction is less than 60% of the
quantity booked
Dispatch target achievement

overall (quantity) %
Measures the sector wise despatch against the sector wise target.
5- if the quantity dispatched is 91% or above of the target
4- if the quantity dispatched is between 81 to 90% of the target
1- if the quantity dispatched is less than 60% of the target
Out of stock situation - Centralized

items
Measures the number of times an item was unavailable in the stores,

when demanded.
5- if the number of NA issued for non indented items is zero
4- if the number of NA issued for non indented items is between 1
to 4
to 6,
to 12,
1- if the number of NA issued for non indented items is more than
12.
Formula
Total order delivered

(in tonnes)
x 100
Total coal booked
under e auction (in tonnes)
Actual despatch (in tonnes)

x 100
Targeted despatch (in tonnes)
Number of NA issued for non-indented

items in current year
Mining\12
Quadrant
No.
11
Out of stock situation Decentralized items
Customer
12 Welfare expenditure
KPI Definition
Formula
Measures the number of times an item was unavailable in the stores,

when demanded.
5- if the number of NA issued for non indented items is zero
to 4
to 6,
to 12,
1- if the number of NA issued for non indented items is more than
12.
Number of NA issued for non-indented

items in current year
Measures the amount of expenditure incurred on welfare activities

relative to the budgeted expenditure to be incurred on welfare
activities.
5- if the actual welfare expenditure is 91% or above of the
budgeted welfare
4- if the actual welfare expenditure is between 81 to 90% of the
budgeted welfare
budgeted welfare
budgeted welfare
1- if the actual welfare expenditure is less than 60% of the
budgeted welfare
Actual welfare
expenditure (in Rs.)
x 100
Budgeted welfare
expenditure (in Rs.)
Mining\13
Quadrant
No.
KPI Definition
Formula
13 Utilization of manshift
Measures the efficiency with which manshift hours are being utilized
measured by the actual attendance rate during the period relative to
the budgeted attendance.
5- if the actual manshifts used are 91% or above vis a vis the
budgeted manshifts
4- if the actual manshifts used are between 81 to 90% of the
budgeted manshifts
budgeted manshifts
budgeted manshifts
1- if the actual manshifts used are less than 60% of the budgeted
manshifts
Number of tripartite/bipartite
14
meetings
Measures the number of tripartite/bipartite meetings which have

been conducted during the year relative to the number of meetings
to be conducted. Following scale to be adhered to for rating:
5- if the number of meetings held are 91% or above of the targeted
meetings
4- if the number of meetings held are between 81 to 90% of the
targeted meetings
targeted meetings
targeted meetings
1- if the number of meetings held are less than 60% of the targeted
meetings
Actual number of tripartite/

bipartite meetings held
x 100
Budgeted number of tripartite
bipartite meetings to be held
15 Sand Stowing
Measures the degree to which the unsafe mining is minimised by

doing appropriate sand stowing taking the statutory guidelines into
consideration.
Following rating scale to be adhered for rating :
5- If percentage is between 91% -100%
4- If percentage is between 81%-90%
1- If percentage is 60% or less than 60%
Actual Sand stowing done

(in cubic meter)
x 100
Target Sand stowing to be done
(in cubic meter) as per statutory
requirement
Customer
Actual manshifts used

during the period
x 100
Total budgeted manshifts
during the period
Mining\14
Quadrant
No.
16 Explosive Utilization
Customer
KPI Definition
Formula
Measures the utilization of explosives which is determined by the

quantity used vis a vis quantity demanded for use.
5- if the quantity of explosives used is 91% or above of the quantity
demanded
4- if the quantity of explosives used is between 81 to 90% of the
quantity demanded
quantity demanded
quantity demanded
1- if the quantity of explosives used is less than 60% of the quantity
demanded
Quantity of explosives used

(in kg.)
x 100
Quantity of explosives
demanded (in kg.)
Measures the percentage achievement of the dispatch target

through road mode relative to the budgeted dispatch target.
5- if the quantity dispatched by road is 91% or above of the
budgeted quantity
Dispatch target achievement by rail
17
budgeted quantity
mode
budgeted quantity
budgeted quantity
1- if the quantity dispatched by road is less than 60% of the
budgeted quantity
Variation in Reported Mined out

18 Coal & Coal Dispatched as per Insitu measurement
Measures the degree to which the variation in Reported Mined out

Coal & Coal Dispatched is identified as per In-situ measurement
keeping the guidelines of yellow book into consideration.
5- if the variation is +1 or more than +1
4- if the variation is +1 to -1
3- if the variation is -1 to -3
1- if the variation is -4 to -5 or more than -5
Actual tonnes of coal dispatched

through rail (in tonnes)
x 100
Budgeted tonnes of coal to be
dispatched through rail
(in tonnes)
Variation as identified as per

In-situ measurement.
Mining\15
Quadrant
No.
Variation in physically measured

19 OB & Reported OBR as per In-situ
measurement
Customer
20
Dust suppression & control through

water spraying
21 Sump Development
KPI Definition
Formula
Measures the degree to which the variation in physically measured

OB & Reported OB removal is identified as per In-situ measurement
keeping the guidelines of yellow book into consideration.
5- if the variation is +1 or more than +1
4- if the variation is +1 to -0
3- if the variation is 0 to -1
1- if the variation is -2 or more than -2
Variation as identified as per In-situ

measurement.
Measures the number of cases of PM beyond permissible limits.

5- If percentage is 0 %
1- If percentage is more than 30%
Measures the degree to which the implementation of Annual Action
Plan for accumulation of water for pumping purpose has been
implemented.
Number of cases of PM
beyond permissible limits
x 100
Total number of sample
Actual volume of sump created

(in cubic metre)
x 100
Planned volume of sump to be
created (in cubic metre)
Mining\16
Quadrant
Customer
No.
KPI Definition
Formula
UG Equipment utilization (on roll

22
basis)
Measures the actual utilization of equipments by against the norm.

5- if the actual utilization of UG equipments is 91% or above of the
utilization as per norm
4- if the actual utilization of UG equipments is between 81 to 90%
of the utilization as per norm
1- if the actual utilization of UG equipments is less than 60% of the
Actual utilization of
UG equipments
x 100
Utilization of UG equipments
as per norm
OC Equipment utilization (on roll

23
basis)
Measures the actual utilization of equipments by against the norm.

5- if the actual utilization of OC equipments is 91% or above of the
4- if the actual utilization of OC equipments is between 81 to 90%
1- if the actual utilization of OC equipments is less than 60% of the
Actual utilization of
OC equipments
x 100
Utilization of OC equipments
as per norm
24
Maturity of mining related tender centralised item
Measures the number of tenders which were finalized within validity

period relative to the total number of tenders placed.
5- if the number of tenders finalized within validity period is 91%
and above of the tenders floated
4- if the number of tenders finalized within validity period is
between 81 to 90% of the tenders floated
1- if the number of tenders finalized within validity period is less
than 60% of the tenders floated
Number of tenders finalized

within the validity period
Number of tenders floated during
the year
x 100
Mining\17
Quadrant
No.
25
Maturity of mining related tender decentralised item
Customer
26 % of sized coal dispatched by rail
KPI Definition
Measures the number of tenders which were finalized within validity

period relative to the total number of tenders placed.
5- if the number of tenders finalized within validity period is 91%
and above of the tenders floated
1- if the number of tenders finalized within validity period is less
than 60% of the tenders floated
Measures the percentage of sized (crushed) coal dispatched as per
the Annual Action Plan (AAP).
Note: the grade of dispatched coal should be as per the MoU target.
5- if the quantity of sized coal is 91% or above vis a vis the total
quantity dispatched
4- if the quantity of sized coal is between 81 to 90% vis a vis the
total quantity dispatched
1- if the quantity of sized coal is less than 60% or less vis a vis the
Formula
Number of tenders finalized

within the validity period
Number of tenders floated during
the year
x 100
Quantity of sized (crushed)

coal dispatched
x 100
Total quantity of coal dispatched
Mining\18
Quadrant
No.
KPI Definition
Formula
27 HEMM Availability %
Measures the effectiveness with which HEMM equipments are being

maintained for ensuring their optimum availability to produce OB &
Coal.
5- if the actual availability is above the CMPDI norm
4- if the actual availability is equal to the CMPDI norm
3- if the actual availability is less than to the CMPDI norm by by to
5%
2- if the actual availability is less than to the CMPDI norm by 10%
1- if the actual availability is less than to the CMPDI norm by 15% or
more
Actual availability
x 100
Availability norm as per CMPDI
28 UG Equipemnt Availability %
Measures the effectiveness with which UG equipments are being

maintained for ensuring their optimum availability to produce OB &
Coal.
5- if the actual availability is above the CMPDI norm
4- if the actual availability is equal to the CMPDI norm
3- if the actual availability is less than to the CMPDI norm by by to
5%
2- if the actual availability is less than to the CMPDI norm by 10%
1- if the actual availability is less than to the CMPDI norm by 15% or
more
Actual availability
x 100
Availability norm as per CMPDI
Customer
Mining\19
Quadrant
No.
KPI Definition
Formula
Measures the actual quantity of coal produced for the organisation

v/s target.
Departmental Coal Production

1
achievement % - annual

5- if the actual coal production is 91% or above of the targeted
production
4- if the actual coal production is between 81 to 90% of the
targeted production
targeted production
targeted production
1- if the actual coal production is less than 60% of the targeted
production
Actual Coal Production

(in tonnes)
x 100
Budgeted Coal Production
(in tonnes)
Measures the actual quantity of OB removed for the organisation v/s

target.
Internal
Process
Departmental OB removal
2
achievement % - annual

5- if the actual OB removed is 91% or above of the targeted
removal
4- if the actual OB removed is between 81 to 90% of the targeted
removal
removal
removal
1- if the actual OB removed is less than 60% of the targeted
removal
Measures the total percentage of actual coal production being done

from open cast mines relative to the budgeted open cast production.
5- if the actual OC production is 91% or above of the targeted
production
4- if the actual OC production is between 81 to 90% of the targeted
% Departmental OC coal production
3
production
- annual
production
production
1- if the actual OC production is less than 60% of the targeted
production
Actual OB Removed
(in cubic meter)
x 100
Budgeted OB Removal
(in cubic meter)
Actual OC production
(in tonnes)
x 100
Budgeted OC production
(in tonnes)
Mining\20
Quadrant
No.
% Departmental UG coal
4
production - annual
Formula

from under ground mines relative to the budgeted under ground
production. Following scale to be adhered to for rating:
5- if the actual UG production is 91% or above of the targeted
production
4- if the actual UG production is between 81 to 90% of the targeted
production
production
production
1- if the actual UG production is less than 60% of the targeted
production
Actual UG production
(in tonnes)
x 100
Budgeted UG production
(in tonnes)
% Departmental Quarterly Coal

Production schedule adherence
Measures the degree to which coal production targets were

achieved on quarterly basis during the measurement period of time.
5- if the number of quarters in which targets are achieved is 100%
No. of quarters in which targets

were achieved
x 100
4
% Departmental Quarterly OB
Measures the degree to which OB removal targets were achieved on

quarterly basis during the measurement period of time. Following
scale to be adhered to for rating:

were achieved
x 100
4
Internal
Process
5
KPI Definition
Mining\21
Quadrant
No.
Formula
% Departmental Shift Coal


achieved on shift basis during the measurement period of time.
5- if the number of shifts in which targets are achieved are 91% or
above of the target
Number of shifts in a quarter
4- if the number of shifts in which targets are achieved are between
in
which targets were achieved
81 to 90% of the target
x 100
3- if the number of shifts in which targets are achieved are between Total number of shifts in a quarter
1- if the number of shifts in which targets are achieved are less than
60% of the target
% Departmental Shift OB

shift basis during the measurement period of time. Following scale
to be adhered to for rating:
above of the target
Number of shifts in a quarter in
x 100
3- if the number of shifts in which targets are achieved are between Total number of shifts in a quarter
60% of the target
Departmental Output per man shift

- Overall
Measures the actual overall output per manshift relative to the

budgeted overall output.
5- if the actual OMS achieved is 91% or above of the bugdet
4- if the actual OMS achieved is between 81 to 90% of the bugdet
1- if the actual OMS achieved is less than 60% of the bugdet
Internal
Process
8
KPI Definition
Actual OMS
x 100
Budgeted OMS
Mining\22
Quadrant
No.
10
11
Internal
Process
12
KPI Definition
Formula

(Underground)
Measures the actual overall underground output per manshift

relative to the budgeted overall output.
Actual OMS
x 100
Budgeted OMS

(Open cast)
Measures the actual overall open cast output per manshift relative to
the budgeted overall output.
Actual OMS
x 100
Budgeted OMS
Compliance to Safety committee

observations
Measures the adherence to safety norms of the PIT safety committee.

5- if the number of observations complied with are 91% or above
of the total
4- if the number of observations complied with are between 81 to
No. of observations received from
90% of the total
pit safety committee complied
x 100
Total no. of observations
80% of the total
70% of the total
1- if the number of observations complied with are less than 60%
of the total
Mining\23
Quadrant
No.
KPI Definition
Formula
Measures the number of night inspections which have been carried

out relative to scheduled number of inspections to be carried out.
5- if number of night inspections done is 91% or above vis a vis the
scheduled number of inspections required to be done
4- if number of night inspections done is between 81 to 90% of the
1- if number of night inspections done is less than 60% of the
Actual number of night

inspections done
x 100
Scheduled number of night
inspections to be done as per
statutory law
14 UG inspection rate
Measures the efficiency with which the UG inspections are being

carried out relative to the number of working days.
5- if number of night inspections done is 91% or above vis a vis the
1- if number of night inspections done is less than 60% of the
Actual number of
inspections conducted
x 100
Total number of working days
Updation of face support - Roof

15
Bolts
Measures the number of roof bolts installed and % completion

against face progress.
5- if the number of roof bolts installed is 91% or above of the target
4- if the number of roof bolts installed is between 81 to 90% of the
target
target
target
1- if the number of roof bolts installed is less than 60% of the target
No of roof bolts installed

x 100
No. of bolts required to be
installed as per support plan
13
Internal
Process
Night shift inspections & report

submission
Mining\24
Quadrant
No.
16
Internal
Process
Finalization of coal transportation

contract
Construction of preparatory
17 stoppings & Sectionalisation of the
U/G area
18
Timely preparation & submission of

material budget
KPI Definition
Formula
Measures the efficiency in finalizing the coal transportation contracts

before the expiry of the same relative to total number of contracts in
place.
5- if the number of contracts finalized by due date are 91% and
above
4- if the number of contracts finalized by due date are between 81
to 90%
to 80%
to 70%
1- if the number of contracts finalized by due date are less than
60%
Number of contracts finalized on

or before expiry of the existing
contract
x 100
Total number of coal transport
contracts that are required to be
renewed
Measures the sectionlisation of u/g section after completion of

development or as per the programme if the section is not being
simultaneously depillered.
5- if the number of ventilation stoppings completed is 91% or
above of the target
4- if the number of ventilation stoppings completed is between 81
to 90% of the target
Actual number of stoppings

completed within the defined
timeframe
x 100
Targeted number of stoppings to
be completed
Measures the preparation of material budget and its submission to

head quarter within scheduled time period.
5- On or before time
4- if delayed by a wee
3- if delayed by 2 weeks
1- If never submitted.
Note: The target for submission is August.
Delay measured in days
Mining\25
Quadrant
No.
19
Contract worker non-compliance

index
KPI Definition
Formula
Measures the non-compliance with respect to contract worker

related issues.
5- if number of violations in current year is zero
4- if number of violations in current year is less than previous year
3- if number of violations in current year is equal to previous year,
2- if number of violations in current year is more than previous year
1- if number of violations in current year is double than previous
year
No. of violated cases reported in

the current year
x 100
No. of violated cases reported in
the previous year
20 Utilisation of revenue budget
Measures the actual utilisation/expenditure against the provision.

5- If percentage is 91% and above
1- If percentage is less than 60
Actual revenue cost

per cubic metre
x 100
Budgeted revenue cost
per cubic metre
Number of safety violations

21
identified in mining dept by DGMS
Measures the total number of safety violations identified in the

mining dept by DGMS.
5- if number of violations identified is 91% or above of the actual
number violations in mining dept
4- if number of violations identified is between 81 to 90% of the
actual number violations in mining dept
1- if number of violations identified is less than 60% of the actual

identified in mining dept.
x 100
Total number of safety
violations identified
Internal
Process
Mining\26
Quadrant
Internal
Process
No.
KPI Definition
Formula

22 identified in mining dept by ISO
auditors
Measures the total number of safety violations identified in the

mining dept by ISO auditors.
5- if number of violations identified is 91% or above of the actual
1- if number of violations identified is less than 60% of the actual

identified in mining dept.
Total number of safety x 100
23 Coal stock reduction
Measures the % reduction in stock of coal in current year as

compared to last year.
5- if the coal stock is less than that of previous year
4- if the coal stock is equal to previous year
3- if the coal stock is more than the previous year by upto 5%
Coal stock as on 31st March

of the current year
x 100
Coal stock as on 31st March
of the previous year
24 Audit Paragraph
A measure that highlights the degree to which documentation and

process execution is in sync with the standard operating procedures
of the company.
5- if the number of audit paragraphs that have been dropped is
100%
between 91 to 99% of the number raised
1- if the number of audit paragraphs that have been dropped is less
than 60% of the number raised
Actual number of audit

paragraphs dropped
x 100
Actual number of audit
paragraphs raised
Mining\27
Quadrant
No.
25
Internal
Process
% Performance appraisal
participation rate
KPI Definition
Formula
Measures the % of employees who submitted the filled goal sheets

at the start of the year within the stipulated time frame out of the
total number of employees who were required to fill up the goal
sheets.
5- if the number of employees who have submitted their appraisal
form by due date is 100%
form by due date is between 95 to 99% of the total target
population of the eligible employees
form by due date is less than 80% of the total target population
of the eligible employees
Number of employees who

submitted their appraisal form
within the due date
x 100
Total target population of the
eligible employees
Measures the proportion of employee performance appraisals

completed as scheduled (at the end of the year) from the total
appraisals due.
5- if the number of employees who have been appraised by due
date is 100%
date is between 95 to 99% of the total target population of the
% Performance appraisal completed
eligible employees
26
on time
eligible employees
eligible employees
date is less than 80% of the total target population of the eligible
employees
No. of employees appraised

by due date
x 100
Total target population
of the employees
Mining\28
Quadrant
No.
27
Timely preparation of Manpower

Budget.
28 % Maintenance backlog
Internal
Process
29
Timely renewal of AMC / RC /

statutory licenses
KPI Definition
Measures the timeliness and efficiency with which manpower

budget is formulated and the delay is measured in terms of
mandays.
4- if delayed by a week
Formula
Delay measured in terms of weeks
Measures the number of machines which have undergone

scheduled maintenance.
5- if the number of machines undergone schedule maintenance is
91% or above of the target
between 81 to 90% of the target
less than 60% of the target
Number of machines undergone

scheduled maintenance
x 100
Number of machines identified
for scheduled maintenance
Measures the percentage of AMC / RC that are renewed within 2

months from the expiry date..
5- if the number of AMC / RC /statutory licenses renewed within 2
months is 91% or above
months is between 81 to 90%
months is less than 60%
Number of AMC / RC /statutory

licenses renewed on or within 2
months of the expiry date
x 100
Total number of AMC / RC /
statutory licenses renewed
Mining\29
Quadrant
No.
30
Maintenance of siding stock / Coal

safety stock
Internal
Process
31 Compliance of DGMS violations
KPI Definition
Formula
Measures the number of times in coal stockout/loading shortage

related situation occurred in the current year due to non availiability
of coal at the siding point.
5- if the number of times coal stockout/loading shortage related
situation occurred during the year is 0% of total rakes despatched
Number of times coal stockout or
situation occurred during the year is 1 to 5% of total rakes
loading shortage related situation
despatched
occurred during the year
x 100
Total rakes despatched
despatched
despatched
situation occurred during the year is more than 20% of total rakes
despatched
Measures the adherence to compliance with regards to the DGMS
violations relative to the total number of violations identified.
5- if the number of violations complied is 91% or above of the
4- if the number of violations complied is between 81 to 90% of the
1- if the number of violations complied is less than 60% of the
Number of DGMS violations

complied
x 100
Total number of DGMS violations
identified
Mining\30
Quadrant
No.
33
34
Formula
Measures the adherence to compliance with regards to the

ISO auditor violations relative to the total number of violations
identified. Following scale to be adhered to for rating:
5- if the number of violations complied is 91% or above of the
1- if the number of violations complied is less than 60% of the
Number of violations complied

Total number of violations x 100
identified by ISO auditor
Timely submission of monthly

report
Measures the number of times when monthly report of power

requirement and availability of power is submitted to subsidiaries
and MoC on time.
5- if the number of reports submitted on time is 91% or above of
the total reports submitted
4- if the number of reports submitted on time is between 81 to 90%
of the total reports submitted
1- if the number of reports submitted on time is less than 60% of
Number of times monthly report

was submitted on time
x 100
Total number of months when
report was submitted
Annual MIS reports submitted on

time
Measures the delay in submission of annual report beyond

stipulated date.
Note: 30th June is the deadline for each year.
4- if delayed by a week
Compliance of ISO auditor

32
violations
Internal
Process
KPI Definition
Delay measured in days
Mining\31
Quadrant
No.
KPI Definition
Formula
35 Coal stock measurement - monthly
Measures the actual number of coal stock measurements which have

been done and the report for same has been sent to the HQ on time
relative to the targeted number of measurements to be carried out.
Number of coal stock

measurements carried out &
reports sent to the HQ within
schedule time
x 100
Total number of coal stock
measurements to be carried out
36 Coal stock measurement - quarterly


schedule time
x 100
Internal
Process
Mining\32
Quadrant
No.
KPI Definition
Formula
Coal stock measurement - half

yearly


schedule time
x 100
38 Coal stock measurement - annually


schedule time
x 100
Prohibitory orders issued under

section 22 by DGMS
Measures the number of prohibitory orders which have been issued

under section 22 which can be either a notice for closure or for
immediate closure. Following scale to be adhered to for rating:
5- if no order is issued
1- if any order is issued
37
Internal
Process
39
Number of orders issued
Mining\33
Quadrant
No.
40
Machine Idle Hour due to non

availability of coal
Internal
Process
41 Indent processing
KPI Definition
Formula
Measures the actual time which for which machine is kept idle due
to non availability of coal.
5- if the number of idle hours due to non avaliability of coal is less
than 1% of the total available working hours
4- if the number of idle hours due to non avaliability of coal is more
than 1% but less than 2% of the total available working hours
than 4% of the total available working hours
Actual idle hours per day due to

non availability of coal
x 100
Available hours (Breakdown
hours + maintenance hours +
travel time)
Measures the extent to which the indent that has been submitted
to MM for initiating procurement is complete from all respect for
initiating procurement .
5- if the actual number of indents where Technical Scrutiny &
other parameters were furnished after approval of indent by
Competent Authority on request of Material Management
Department is 0%
Department is between 1% to 2% of the total indents submitted
Department is 8% or above of the total indents submitted
Number of indents where

Technical Scrutiny & other
parameters were furnished after
approval of indent by Competent
Authority
x 100
Department Total number
of Indents submitted to MM
Department
Mining\34
Quadrant
No.
KPI Definition
Formula
Measures the actual quantity of OB removed for the organisation

v/s target.
5- if the actual OB removed is 91% or above of the targeted removal
removal
removal
removal
1- if the actual OB removed is less than 60% of the targeted removal
Actual OB Removed
(in cubic metre)
x 100
Targeted OB Removal
(in cubic metre)
43 % Hired HEMM OC coal production

from open cast mines relative to the budgeted open cast production.
5- if the actual OC production is 91% or above of the targeted
production
production
production
production
1- if the actual OC production is less than 60% of the targeted
production
Actual OC production
(in tonnes)
x 100
Budgeted OC production
(in tonnes)
% Hired HEMM Quarterly Coal


achieved on quarterly basis during the measurement period of time.
No. of quarters in which

targets were achieved x 100
4
42
Internal
Process
44
Hired HEMM OB removal

achievement %
Mining\35
Quadrant
No.
KPI Definition
Formula
% Hired HEMM Quarterly OB


quarterly basis during the measurement period of time.
% Hired HEMM Shift Coal

46

achieved on shift basis during the measurement period of time.
above of the target
60% of the target

x 100
Total number of shifts in a quarter
% Hired HEMM Shift OB Production

47
schedule adherence

shift basis during the measurement period of time.
above of the target
60% of the target

x 100
Total number of shifts in a quarter
45
Internal
Process

were achieved
x 100
4
Mining\36
Quadrant
No.
KPI Definition
Formula
Measures the actual overall open cast output per manshift relative to
the budgeted overall output.
Actual OMS
x 100
Budgeted OMS
Updation of face support - Support

49
item
Measures the number of support items installed and % completion

against face progress.
5- if the number of support items installed is 91% or above of the
target
4- if the number of support items installed is between 81 to 90% of
the target
the target
the target
1- if the number of support items installed is less than 60% of the
target
No of support units installed

x 100
No. of units required to be
installed as per support plan
50 CCDA claim processing
Measures the degree to which CCDA claims has been processed

within the stipulated timelines.
5- if the number of CCDA claims processed within 15 days is 91% or
above
4- if the number of value paid orders refunded is between 81 to
90%
80%
70%
1- if the number of value paid orders refunded is 60% or less than
60%
Number of CCDA claims

processed within 15 days from the
date of receipt
x 100
Total number of CCDA claims to
be processed
48
Internal
Process
Hired HEMM Output per man shift

(Open cast)
Mining\37
Quadrant
No.
51
Quarterly random testing of

Explosive
KPI Definition
Measures the degree to which the quality of explosive is being

ensured by doing timely random testing of the same in consultation
with CMPDI .
Formula
Actual velocity of explosive

x 100
Velocity as per norm
52 Powder Factor
Measures the degree to which the explosives are optimally getting

utilised to produce optimum level of fragmentation. Following scale
5- if the power quantity being used is 91% or above of the targeted
quantity
4- if the power quantity being used is between 81 to 90% of the
targeted quantity
targeted quantity
targeted quantity
1- if the power quantity being used is less than 60% of the targeted
quantity
Actual Powder factor

x 100
Targeted Powder factor
53 Detonator factor for UG
Measures the degree to which the explosives are optimally getting

utilised to produce optimum level of fragmentation. Following scale
5- if the detonator quantity being used is 91% or above of the
targeted quantity
4- if the detonator quantity being used is between 81 to 90% of the
targeted quantity
targeted quantity
targeted quantity
1- if the detonator quantity being used is less than 60% of the
targeted quantity
Actual Detonator factor

x 100
Targeted Detonator factor
Internal
Process
Mining\38
Quadrant
No.
KPI Definition
Formula
54 Explosive Availability
Measures the availability of explosives which is determined by the

quantity demanded vis a vis quantity offered for use.
5- if the quantity of explosives made available is 91% or above of
the quantity demanded
4- if the quantity of explosives made available is between 81 to 90%
of the quantity demanded
1- if the quantity of explosives made available is less than 60% of
the quantity demanded
Quantity of explosives made

available (in kg.)
x 100
Quantity of explosives
demanded (in kg.)
55 Coal tub factor
Measures the efficiency with which tub is being used with regards to
the capacity of the tub.
5- if the quantity of coal reported is 96% or above of the capacity of
the tub
4- if the quantity of coal reported is between 91 to 95% of the
capacity of the tub
capacity of the tub
capacity of the tub
1- if the quantity of coal reported is less than 80% of the capacity of
the tub
Actual tonnes of coal reported

x 100
Number of tubs reported
x Capacity of tub
Internal
Process
Mining\39
Quadrant
Internal
Process
No.
56
Maintenance of Logbook / Record

as per prescribed format
KPI Definition
Measures the number of actual entries that have been made in the
log book or records have been kept vis-e-vis the entries that are
required to be made in the logbook or records to be kept.
5- if the actual number of entries available in the logbook is 91% or
above
4- if the actual number of entries available in the logbook is
between 81 to 90% of the required entries
1- if the actual number of entries available in the logbook is less
than 60% of the required entries
Formula
Number of actual entries that

have been made in the log book
or records that have been kept
properly
x 100
Number of entries that are
required to be made in the
logbook or records to be kept
Mining\40
Quadrant
No.
1 Vocational training index
Learning and
Growth
% Periodic medical examination

achievement rate
KPI Definition
Formula
Measures the % of achieved trained individuals, out of the total plant

trained individuals.
5- if the number of employees provided refresher training is 100%
4- if the number of employees provided refresher training is
between 96% to 99% of the budgeted employees
between 91 to 95% of the budgeted employees
between 85 to 90% of the budgeted employees
1- if the number of employees provided refresher training is less
than 85% of the budgeted employees
Actual number of employees

provided refresher training
x 100
Budgeted number of employees
to be provided refresher training
Measures the % of employees who have been sponsored for periodic

medical examination relative to the targeted number of employees
to be sponsored. Following scale to be adhered to for rating:
5- if the number of employees sponsored is 91% or above of the
Number of employees sponsored
target
for periodic medical examination x 100
4- if the number of employees sponsored is between 81 to 90% of
the target
Targeted number of employees to
be sponsored and examined for
the target
periodic medical examination
the target
1- if the number of employees sponsored is less than 60% of the
target
Mining\41
Quadrant
No.
KPI Definition
Formula
3 New districts added
Measures the effectiveness with which the planned number of new

districts have been added in the production zone.
5- if the number of new districts added is 91% or above of the
target
4- if the number of new districts added is between 81 to 90% of the
target
target
target
1- if the number of new districts added is less than 60% of the
target
4 Utilisation of capital budget
Measures the actual utilisation/expenditure against the provision.

1- If percentage is less than 60%
Actual utilization of budget

(in Rs.)
x 100
Allocated capital budget
(in Rs.)
5 % Utilisation of CSR budget
Measures the degree of delay in implementation of CSR initiatives

within the measurement period.
Actual expenditure on CSR

(in Rs.)
x 100
Budgeted CSR amount
(in Rs.)
Learning and
Growth
Number of new districts added

Number of new districts x 100
planned to be added
Mining\42
Quadrant
No.
6 Non SAP/Oracle report generation
Learning and
Growth
KPI Definition
Measures the number of non SAP or Oracle reports getting

generated relative to planned number of reports to be generated.
5- if the number of reports generated is 91% or above of the
reports to be generated
4- if the number of reports generated is between 81 to 90% of the
1- if the number of reports generated is less than 60% of the
reports to be generated"
Measures the percentage reduction in inventory of non moving

items (excluding non obsolete items & non insurance items) in
current year as compared to previous year.
Year on year reduction in mining
related inventory of non moving
5- if the reduction in inventory is 10% or more
7
items (excluding non obsolete items 4- if the reduction in inventory is 7 to 9% or more
& non insurance items)
3- if the reduction in inventory is 4 to 6% or more
1- if the reduction in inventory is 0%
Formula
Number of reports generated

x 100
Number of reports to be
generated
Value of non moving items

(excluding non obsolete items &
non insurance items) in the start
of current year Value of non
moving items (excluding non
obsolete items & non insurance
items) at the end
of year / Closing value of non x 100
moving items (excluding non
obsolete items & non insurance
items) in previous year
Mining\43
Quadrant
No.
Year on year reduction in overall

mining related inventory
Learning and
Growth
9 Mine Capacity addition
KPI Definition
Formula
Measures the percentage reduction in overall inventory value in

current year as compared to previous year.
5- if the reduction in inventory is 10% or more
1- if the reduction in inventory is 0%
Value of overall inventory

(excluding obsolete inventory)
in start of the current year
in end of the current year /
x 100
at the end of the previous year
Measures the enhancement in mine capacity over and above the

previous year capacity.
5- if the capacity added in mines is 91% or above of the plan to be
added
4- if the capacity added in mines is between 81 to 90% of the plan
to be added
to be added
to be added
1- if the capacity added in mines is less than 60% of the plan to be
added
Additional capacity added in the

current year (million tonnes)
x 100
Mine capacity planned to be
added (million tonnes)
Mining\44
Quadrant
No.
KPI Definition
10 Coal Exposure Ratio
Measures the degree of exposed coal which is available at the year

end as compared to beginning of the year.
Note: Valid only for open cast mining.
5- if the closing coal exposure is more than the opening exposure
ratio by more than 5%
4- if the closing coal exposure is more than the opening exposure
ratio by upto 5%
3- if the closing coal exposure is equal to the opening exposure
ratio (i.e. 100%)
2- if the closing coal exposure is less than opening exposure ratio
by upto 5%
1- if the closing coal exposure is less than the opening exposure
ratio by more than 5%
11 Physical possession of land
Measures the actual hectares of land which has been possessed

relative to the target given by head quarter.
5- if the actual hectares of land possessed is 91% or above of the
target
4- if the actual hectares of land possessed is between 81 to 90% of
the target
the target
the target
1- if the actual hectares of land possessed is less than 60% of the
target
Learning and
Growth
Formula
Closing coal exposure ratio

x 100
Opening coal exposure ratio
Actual land possessed

(in hectares)
x 100
Targeted land to be
possessed (in hectares)
Mining\45
Quadrant
Learning and
Growth
No.
KPI Definition
Formula
12 Mine development
Measures the degree to which the pre-planned mine development

work has actually been implemented.
5- if the actual number of milestones achieved is 91% or above vis a
vis the target
Actual number of milestones
4- if the actual number of milestones achieved is between 81 to
achieved
90% of the target
x 100
Target number of milestones to
be achieved
80% of the target
70% of the target
1- if the actual number of milestones achieved is less than 60% of
the target
13 % Land restoration (plantation)
Measures proportion of land surface that was rehabilitated to its

natural form by planting saplings in the backfilled & OB areas
5- if the number of plants sowed is 91% or above of the target
4- if the number of plants sowed is between 81 to 90% of the target
1- if the number of plants sowed is less than 60% of the target
% Back filing of technically

14
reclaimed area
Measures the percentage of land which has been back filed after
coal has been extracted.
5- if the volume of land back filled is 91% or above vis a vis the
target
4- if the volume of land back filled is between 81 to 90% of the
target
target
target
1- if the volume of land back filled is less than 60% of the target
Actual plantation (in number

per hectare)
Targeted plantation (in x 100
number per hectare)
Actual volume (mm cube) of

back filling
x 100
Targeted volume (mm cube) of
back filling as per EMP
Mining\46
Quadrant
No.
15
Implementation of new projects /

future projects
Learning and
Growth
Rehabilitation of Project affected

16
people (PAP)
KPI Definition
Formula
Measures the number of milestones that have been achieved for

new or future projects as against the planned number of milestones
to be achieved.
5- if the number of milestones achieved is 91% or above of the
target
4- if the number of milestones achieved is between 81 to 90% of
the target
the target
the target
1- if the number of milestones achieved is less than 60% of the
target
Actual number of
milestones achieved
x 100
Target number of milestones
to be achieved
Measures the total number of families which have been shifted

relative to the targeted number of families.
5- if the number of families rehabilitated is 91% or above of the
target
4- if the number of families rehabilitated is between 81 to 90% of
the target
the target
the target
1- if the number of families rehabilitated is less than 60% of the
target
Actual number of families

rehabilitated
x 100
Targeted number of families
planned to be rehabilitated
Mining\47
Quadrant
No.
KPI Definition
Formula
17 Scrap generation/collection
Measures the increase in the value of scrap being disposed off in

current year relative to the value of scrap disposed off in previous
year.
5- if the scrap generated/collected in the current year is 2% or more
than the previous year
4- if the scrap generated/collected in the current year is 1% more
than the scrap generated/collected the previous year
3- if the scrap generated/collected in the current year is equal to
the scrap generated/collected the previous year
2- if the scrap generated/collected in the current year is less than
the scrap generated/collected the previous year
1- if no scrap has been generated
Value of scrap generated

in the current year
x 100
Value of scrap generated
in the previous year
18 Updation of employee skill
Measures the percentage of achieved training Mandays out of the

total planned training Mandays.
5- if the employees released for training by HOD is 91% and above
4- if the employees released for training by HOD is between 81 to
90% of the required number of employees to be released
1- if the employees released for training by HOD is less than 60% of
the required number of employees to be released
Number of employees released

for trainings by the HOD
x 100
Total number of employees
nominated for trainings by
HRD
Learning and
Growth
Mining\48
Quadrant
No.
KPI Definition
Formula
19 Employee Satisfaction index
Measures the employees' engagement in their work activities and

responsibilities in terms of enthusiasm and commitment.
5- if the number of employees giving a rating of 4 or 5 is 91% and
above of the total survey population
4- if the number of employees giving a rating of 4 or 5 is between
81 to 90% of the total survey population
1- if the number of employees giving a rating of 4 or 5 is equal to or
less than 60% of the total survey population
No. of employees giving a

rating of 4 or 5 on a 5 point
scale instrument
x 100
Total survey population
Mandays of training undergone by

20
each individual
Measures the number of mandays spent on training by each

individual relative to the nominated mandays to be spent on
training.
5- If percentage is 100%
3-If percentage is between 96%-97%
Actual Mandays spent

on training
x 100
Total Mandays nominated
for training
Learning and
Growth
21
Reduction in fatality incidence

related to Mining Operation
Measures the degree to which adequate provisions were undertaken

to control the occurrence of fatalities.
5- if the number of fatal incidents in current year is zero
1- if the number of fatal incidents in current year is 1 or more
Total number of fatalities per million

cubic metre of material (Coal and OB)
excavated in current year
Mining\49
Quadrant
No.
KPI Definition
Formula
Reduction in serious injury

22 incidence related to Mining
Operation

to control the occurrence of serious injuries.
5- if the number of serious injury incidents in current year is zero
4- if the number of serious injury incidents in current year is less
Total number of serious injuries per
than previous year
million cubic metre of material (Coal and
3- if the number of serious injury incidents in current year is equal
OB) excavated in current year
to previous year
2- if the number of serious injury incidents in current year is more
than previous year
1- if the number of serious injury incidents in current year is double
than previous year
Reduction in reportable injuries

23
related to Mining Operation

to control the occurrence of reportable injuries.
5- if the number of reportable injuries in current year is zero
4- if the number of reportable injuries in current year is less than
previous year
3- if the number of reportable injuries in current year is equal to
previous year
2- if the number of reportable injuries in current year is more than
previous year
1- if the number of reportable injuries in current year is double than
previous year
Learning and
Growth
Total number of reportable injuries

serious injuries per million cubic metre
of material (Coal and OB) excavated in
current year
Mining\50
Quadrant
No.
24
Year on Year reduction in average

cycle time of tendering
KPI Definition
Measures the relative efficiency with which the tendering process is

managed vis a vis the previous year
Learning and
Growth
Formula
a. Average number of days taken

between ""Date of receipt of
Approved Indent"" to ""Date of
signing of contract of purchase""
in the previous year - Average
number of days taken between
Date of receipt of Approved
Indent to Date of signing of
contract of purchase in the
current year
x 100
Average number of days taken
between ""Date of receipt of
Approved Indent"" to ""Date of
signing of contract of purchase""
in the previous year
b. Actual reduction % of average
x 100
Targeted reduction % of average
25 System capacity utilisation
Measures the degree to which the system capacity utilisation is

happening vis a vis the plan.
Actual system capacity

utilisation (in %)
x 100
Targeted system
capacity utilisation (in %)
Mining\51

Coal India KPIs

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Coal India KPIs

Uploaded by

Copyright:

Available Formats

Inventory of Departmental Key Performance Indicators(KPIs)

Key Performance Indicator

Measures the percentage variance in the actual profit amount and

Actual profit (in Rs.)

2 Profit variance per tonne

Measures the percentage variance in the actual profit amount per

3 Selling price per tonne

Actual selling price

Key Performance Indicator

4 Production cost per tonne

Measures the expenditure registered at the end of the reporting

5 OB Removal cost per cubic metre

Measures the expenditure registered at the end of the reporting

Explosive consumption per cubic

Measures the amount of explosives measured in kilograms used for

Actual cubic metre of OB removed

Key Performance Indicator

Wagon Under & Over loading

Measures the actual charges of under and over loading incurred

% Technical accuracy of NIT

Measures the percentage of contracts which are re-tendered

Number of contracts re-tendered

Addition of new legal case (Mining

Number of Mining related cases added

Key Performance Indicator

% Technical accuracy in scrutiny of

Measures the percentage of repair contracts which are re-tendered

Number of contracts re-tendered due to

Production manshifts loss due to

Measures the total number of productive manshifts lost because of

12 Store cost per tonne

Number of shifts in which

Actual store cost

Key Performance Indicator

13 Coal sales realization per ton

Measures the percentage variation in the realization amount of per

Actual realization (In Rs. per

Bonus earned against coal quantity

Measures the total amount of bonus which is earned for

Actual bonus (in Rs.) received

15 Cash against sales realized

Measures the percentage of cost realisation in current year.

Total amount realized (in Rs.)

Key Performance Indicator

Stone / Shale / Extraneous material

17 Demurrage free despatch

Stone / Shale / Extraneous

Proportional number of times

Key Performance Indicator

18 Variable Cost Index

Measures the difference between the standard variable overheads

Actual variable cost

Production manshifts loss due to IR

Measures the total number of productive manshifts lost because of

Dispatch target achievement

Number of shifts in which

Actual despatch (in Rs.)

Key Performance Indicator

21 Loss Variance per tonne

Measures the percentage variance in the actual loss amount per

a. Budgeted loss per tonne actual loss per tonne

Key Performance Indicator

1 Coal grade materialization

Measures the total amount of coal dispatched as per declared grade