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Pakistantelecommunicationcompanylimitedassignment 130501023441 Phpapp02
Pakistantelecommunicationcompanylimitedassignment 130501023441 Phpapp02
PTCL Introduction:
The history of telecommunication in sub-continent is as old as our history of slavery. In the
subcontinent before independence, this department was under Indian Post & Telegraph
Department and developed a successful history.
Working under the PTC Act No XVIII of 1991, the corporation was responsible for
establishment, maintenance of corporation of telecommunication services (Telephone,
Telegraph, Telex, and Tele fax and data transmission) with in the country and establishment of
international link with all member countries of ITU (international Telecommunication Union)
CEO
Project Director
Marketing
&
Sales
Customer
Care
Information
System
Finance
Engineering
HR
&
Admin
Information
technology
Quality
Assurance
HR Importance:
The main objective of HR department in PTCL is to meet company needs of the human resource
and the needs of the people hired by the company. The Management of the PTCL considers
that in order to stay competitive and to meet needs of the customers. They also focus on the
employees. They consider the employees as the main asset of the company providing the
better facilities
Job Specification:
After analysis of job they write job specification taking following things under consideration
Skills Required
Qualification
Experience
Personality and Behavior
Job Description:
After job specification they move towards job description and write details of duties and
responsibilities, working conditions and other main aspects.
Internal Candidates:
PTCL select their internal candidates for vacant posts by following methods. They use online
software call PMS for performance evaluation. Ask from employees immediate boss or if boss
nominate any employee as eligible.
External Candidates:
For generating pool of external candidates PTCL follows the given steps:
Conducting Interview:
1st Interview:
After initial prescreening short listed candidates are called for interviews
2nd Interview:
After further short listing from 1st interview remaining candidates are called for 2nd interview
and for internal candidates there is only one interview. Both interviews are Panel interviews
consisting of 3 to 4 members and the Members are:
Types of training:
PTCL do TNA provides following two types of training
On the job training
Off the job training
Outsourcing:
PTCL has also outsourced some of its departments as well as employees and mostly it has
outsourced the customer care centers/ it hires the outsourced employees by:
E square
HRRS
Third party Radar
Compensation:
PTCL provides compensation to their employees according the work or task or goal he/she has
achieved in the company
Facilities
PTCL provides Different facilities to their employees such as