Monitoring the Alarms in RNC,RXI and Node B Node's

Troubleshooting the Problems and Escalating to Field Dept.

Supporting the Customer to Solve the RNC Related Alarms.
Deleting and Reconfiguring the Sites Using Moshell Command for Maintenance purpo
se.
Executing customer Request to the Nodes.
Solving the customer problems like low coverage(increase the power)
Coordinating with NPI teams.
Coordinating with NRO to Upgrade the Software from P4 to P5.
Monitoring Network performance every 3 hours.
Configured the IMA Adaption on the Network successfully.
Performed UETR, CTR and Scanner for Call & UE traces.
Hardware replacement, Troubleshooting and Hardware Upgrade.
Responsible to implement troubleshooting techniques for RAN Nodes system to cust
omer and the local operator staff.
Provide OJT for Customer Front Office and Back Office Engineer
Monitoring the Alarms in RNC,RXI and Node B Node's
Troubleshooting the Problems and Escalating to customer.
Supporting the Customer to Solve the RNC Related Alarms.
Deleting and Reconfiguring the Sites Using Moshell Command for Maintenance purpo
se.
Executing customer Request to the Nodes.
Coordinating with NPI performance teams.
Coordinating with NRO to Upgrade the Software from P5 to P5.0.23 upgrade levels.
Monitoring Network performance every 3 hours.
Adding additional Ip Atmlink on the Node Bs and changing routing tables.
Remoduling the sites from one module other module due to load problem on the mod
ules this will reduce the load issue's.
Preparing the Utrancell relation's relation according to the Excel sheet using X
ML tool.
Loading XML files using RAN Explorer.
Changing the GPB, SPB Boards on the RNC due to hardware issue.
Escalating Emergency issue to ELS and follow up the status.
Installing license files
Analyzing the Ps drop and speech drop on the RNC's.
Sites re-parenting from Source RNC to Target RNC
Communicate with various departments e.g. ERICSSON log
Manager, Optimization Team, RNC Integrator, in resolution of Technical problem d
uring Migration or any Upgrading activity in RAN NODES.
Being innovative in suggesting new ideas on installation procedure matters, whic
h benefit the customer more.
Implemented SGSNPOOL for the RNC's using M3UA Association.