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    Functional Area Offshore Delivery Team Teletech Primary Reporting Primary Modules

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    mallick
    The document outlines the functional offshore area delivery team for Teletech including primary modules and reporting structure. It lists team members and their primary responsibilities for various modules like SCM, FIN, DEV, and PSA. It also provides contact details like email, phone and support hours for key team members. Regular meetings on Mondays and Thursdays at 9PM Denver time are held with the offshore team. Chandra and Sourav are listed as primary contacts for delivery and management escalations respectively.

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    Functional Area Offshore Delivery Team Teletech Primary Reporting Primary Modules

    Uploaded by

    mallick
    12 views4 pages
    The document outlines the functional offshore area delivery team for Teletech including primary modules and reporting structure. It lists team members and their primary responsibilities for various modules like SCM, FIN, DEV, and PSA. It also provides contact details like email, phone and support hours for key team members. Regular meetings on Mondays and Thursdays at 9PM Denver time are held with the offshore team. Chandra and Sourav are listed as primary contacts for delivery and management escalations respectively.

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    Original Title

    Support Team 2015

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    The document outlines the functional offshore area delivery team for Teletech including primary modules and reporting structure. It lists team members and their primary responsibilities for various modules like SCM, FIN, DEV, and PSA. It also provides contact details like email, phone and support hours for key team members. Regular meetings on Mondays and Thursdays at 9PM Denver time are held with the offshore team. Chandra and Sourav are listed as primary contacts for delivery and management escalations respectively.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    12 views4 pages

    Functional Area Offshore Delivery Team Teletech Primary Reporting Primary Modules

    Uploaded by

    mallick
    The document outlines the functional offshore area delivery team for Teletech including primary modules and reporting structure. It lists team members and their primary responsibilities for various modules like SCM, FIN, DEV, and PSA. It also provides contact details like email, phone and support hours for key team members. Regular meetings on Mondays and Thursdays at 9PM Denver time are held with the offshore team. Chandra and Sourav are listed as primary contacts for delivery and management escalations respectively.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    of 4

    Functional Offshore

    Area
    Delivery Team

    Teletech
    Primary Reporting

    Primary
    Modules

    SCM

    Chandra
    Sandhya

    Sourav
    Swamy

    PO
    iProc, iExp

    FIN

    Srivats
    Thani
    Sunil

    Bhushan
    Bhushan
    Elango dotted Bhushan

    GL, AP, FA, AR, CM


    GL, AP, FA, AR
    Technical, PA, iExp

    DEV

    Arun
    Lalitha

    Elango
    Elango

    Technical, iExp
    HR, OTL, SSHR, PAY

    PSA

    Srihari

    Diane

    PA, GL, AP

    OAB

    Sudipto

    Tony

    HR, OTL, OAB

    Monday and Thursday regular meeting @9PM Denver with offshore team
    For any delivery escl. Chandra is first point of contact, followed by Sridhar Macha ( TCS D
    For management escl. Sourav is first point of contact , followed by Joseph

    Stand By
    Module

    Contact
    Email

    Contact
    Phone

    iProc, iExp, HR
    PO

    chandragovindarajan@teletech.com
    sandhyababu@teletech.com

    0091 98842 29580


    0091 95007 01551

    iEXP, PO, PA
    CM, iExp - (AME)
    PO, AP, AR, GL

    srivathskrishnamoorthy@teletech.com
    Thanigaivelbabu@teletech.com
    sunibabusayala@teletech.com

    0091 87544 55415


    0091 80561 04124
    0091 81256 26237

    iProc
    OAB

    arunkumar@teletech.com
    lalithanagarajan@teletech.com

    0091 98408 99120


    0091 98407 48307

    AR, FA, CM

    sriharigudla@teletech.com

    0091 99597 26025

    PAY

    sudiptochakrabarti@teletech.com

    0091 90512 78136

    ffshore team
    ed by Sridhar Macha ( TCS Delivery Manager)
    ed by Joseph

    Support
    Hours/Availability (IST)
    08:00 - 17:30
    08:00 - 17:30
    10:30 - 20:00
    10:30 - 20:00
    12:00 - 21:00
    11:00 - 20:30
    10:00 - 18:30
    13:00 - 22:00
    11:00 - 20:30

    but can be reachle during IST hours

    Contact number
    Sourav
    Swamy
    Bhushan
    Elango
    Diane
    Tony

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