Sabrina Blando

12525 Ragweed St, San

Diego, CA 92129
Phone: (858) 603-1656, E-Mail: SabrinaBlando@gmail.com

Objective
To create and add value to every company I work with. My goal is to utilize my hospitality skillset to build relationships with
customers, lead others, and challenge my strengths and weaknesses.
Experience
Veggie Grill-San Diego
August 2013-Current
Shift Manager, Safety Captain, Marketing Brand Ambassador
Created an innovative project to increase productivity, efficiency, and sales by percent
o Increased sales by 15.4% in a 4-month plan
o Decreased labor hours by 26.2% in a 4-month plan
As a Shift Manager, I continue to execute ways to create a more organized and efficient restaurant
Marketing & developing the brand every event at a time (yelp events, food & wine events, community events, etc.)
Currently marketing for Carlsbad & La Jolla locations: setting up events, caterings, promoting fundraisers
Utilizing my creativity to design marketing tools to increase brand awareness in the San Diego area
Accomplished responsibilities as a safety captain: Sharing monthly safety topics with the FOH team
Highly skilled in maintaining good public relations skills with guests & employees
Proven ability as a leader and team player
Effective hiring, training, evaluating, and management skills
Sushi On the Rocks
Server position
Provided high-end hospitality & service quality
Ensured the accuracy & quantity of every order
Understands the benchmarks of serving food and attending to the guests needs

May 2013-August 2013

R.B. Sushi & Japanese Restaurant

Server position
Completed an internship project: focused on the companys overview
Protected the business from an All You Can Eat perspective
Excelled at up-selling food & beverage items

Jan 2013-May 2013

P.F. Changs China Bistro, Fashion Valley

Hostess position
Managed the dining room floor via computer (reservations, waitlists, pagers)
Fast pace - 2nd busiest location in the United States
Set up dining rooms and managed reservation arrangements

Aug 2012-Jan 2013

Stone Flats, Encinitas (Relocated)

Shift Manager and Line Cook
Accomplished a 30-day internship that focused on pre-grand opening
Hired & built an entire-brand new team
Created project development activities prior to grand opening
Motivated employees to ensure exceptional guest services
Hands on line cook experience-focused on consistency and portion control

May 2012-Aug 2012

Stone Flats, Scripps Ranch

Shift Manager
Opening team of a new restaurant concept
Developed a thorough understanding of successes & failures of a start-up company

2011-2012

Yogurt World, Mira Mesa/Yogurt World, Convoy

Shift Manager

2008-2011

 Assisted in opened up 2nd location

Consistently managed the store independently
Maintained cleanliness of yogurt machines
Education
San Diego State University
B.S. Hospitality & Tourism Management: Restaurant Operations & Management
Relevant examples of hospitality coursework:
Operations & Supply Chain Management
Management & Organizational Behavior
Hospitality Law & Leadership Theory
Global Sustainable Tourism Management
Hospitality Managerial Accounting & Control
Restaurant Management
Leadership Development
Human Resources, Management
Hospitality Finance
International Tourism Management
Strategic Development
Management Information Systems

May 2014
Current GPA: 3.5

Miramar Community College

A.S. Business Administration-High Honors
Received a Certificate of Achievement in Business Administration-High Honors

Aug 2011

Skills/Qualifications
Excellent under pressure & maintains a professional composure
Accomplished two restaurant internships
Understand the process of opening up start-up companies & new restaurant concepts
Shift Manager responsibilities: inventories, sales reports & deposits, training & managing a team, etc.
Familiar with point of sale system: Aloha QS
Certified: Food handlers card
Skilled in creating innovative presentations (PowerPoint, Prezi)
Strong passion for brand development/concept development