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Case 5.2 - Xerox & Iphone
Case 5.2 - Xerox & Iphone
1. What is the relationship between disruptive technology and blue ocean strategy?
Disruptive Technology: Christensen (1998)s impactful research on Disruptive Technology
may also be a source of opportunities. Christensen observed that in a wide range of markets,
including markets driven by technological innovations, established companies have a
tendency to overshoot the needs of their main customers by offering products that are too
sophisticated, too complex, and that achieve a performance level higher than necessary. This
creates :an opportunity for disruptive technologies that initially perform worse than
established technologies on the key performance dimension, but that improve through trial
and error and technological improvements, to the point where they are able to satisfy the
main market (point A in Figure 2). At this point, mainstream customers naturally switch to the
new technology and the established technology is disrupted.