TRNG HBK H NI

VIN CNTT&TT
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THI KT THC HC PHN

PHN TCH THIT K H THNG THNG TIN - IT3620
(Dnh cho h i hc Chnh quy CNCN - K55)
Thi gian: 90 pht. Khng s dng ti liu.

Cu 1:
UML c nhng gc nhn no? Hy trnh by v gc nhn ca s dng?
Cu 2:
Mt doanh nghip cn xy dng mt h thng kinh doanh bn s v l qua mng. Cc chng loi hng m
doanh nghip ny c th cung cp cho khch hng rt a dng: in lnh, thit b vn phng, gia dng,
my tnh v linh kin, in thoi.
Khch hng c th truy cp vo website ca doanh nghip, tham quan cc chng loi hng, xem xt cc
tnh nng, c tnh k thut, gi c ca tng mt hng v la chn mua hng hoc khng mua. mua hng,
khch hng cn chn mt hng v in s lng mt hng mun mua. Mt hng v s lng s c trong "r
hng" ca khch. Khch c th mua nhiu loi hng ti mi phin i ch. Khch hng c th cn nhc, b bt
hng ha c trong "r hng" la chn t trc. C mi ln cho hng vo "r hng" hoc b hng ra, h thng
s t ng cp nht tng tin m khch phi thanh ton, ng thi cp nht s lng hng cn li trn h thng.
Sau khi hon tt qu trnh chn la v a hng vo r, khch hng s thc hin chc nng thanh ton.
Nu l khch hng c, h thng c th yu cu khch hng ng nhp trc hoc sau khi chn hng. Nu l
khch hng mi, h thng s cho khch ng k lm thnh vin. Thng tin ca khch gm: h tn, in thoi, a
ch, email c h thng qun l trong c s d liu. mua c hng, khch hng phi in thng tin nhn
hng (h tn ngi nhn hng, a ch nhn hng, in thoi lin h) v hon tt th tc thanh ton n hng.
Cc hnh thc thanh ton m doanh nghip cung cp: chuyn khon qua ngn hng (vo ti khon ca doanh
nghip), thanh ton trc tuyn s dng th tn dng/th ghi n/th ATM. Khi khch hng thanh ton thnh cng,
h thng s thng bo cho khch hng, ng thi gi mt email xc nhn c cha ni dung ha n. Nu thanh
ton khng thnh cng, khch hng phi thc hin li vic thanh ton.
Doanh nghip lun m bo, khch s nhn c hng trong vng 1 tun (tr ngy l v ngy ngh) k t ngy
t hng trn mng.
Khi nhn c n hng, nhn vin kinh doanh kim tra thng tin, lin h vi khch hng khng nh cc
thng tin trn n hng. Nu khng cn vn g vng mc, nhn vin kinh doanh chuyn n hng cho b
phn pht hng. B phn pht hng s lin h vi b phn kho ly hng v chuyn pht cho khch hng.
B phn nhp hng c trch nhim kim tra hng cn trong kho, thc hin chc nng nhp hng khi c nhu cu.
B phn kho nhn hng v cp nht thng tin hng ln website h thng.
H thng c site dnh cho ngi qun tr. Ngi qun tr c th to cc ti khon cho nhn vin kinh doanh, b
phn nhp hng, b phn pht hng, b phn kho.
Hy thc hin nhng yu cu sau:
a) V biu ca s dng.
b) V biu tun t cho ca s dng mua hng ca khch hng.
c) Thit k giao din cho ca s dng mua hng ca khch hng.
---------------HT---------------Duyt thi