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    Chapter Overview: The Development of The Computer The Role of A Computer Service Professional

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    JonathanA.Ramirez
    This chapter discusses the development of computers from early counting devices like the abacus to modern digital computers. It outlines several milestones, including the Analytical Engine, ENIAC, the first multiprocessor microchips of the 1970s, and the first IBM PC. The chapter also describes the role of a computer service professional, which involves skills in troubleshooting hardware and software as a technician, continuously learning as a scholar, and providing good customer service as a diplomat.

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    Chapter Overview: The Development of The Computer The Role of A Computer Service Professional

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    JonathanA.Ramirez
    8 views8 pages
    This chapter discusses the development of computers from early counting devices like the abacus to modern digital computers. It outlines several milestones, including the Analytical Engine, ENIAC, the first multiprocessor microchips of the 1970s, and the first IBM PC. The chapter also describes the role of a computer service professional, which involves skills in troubleshooting hardware and software as a technician, continuously learning as a scholar, and providing good customer service as a diplomat.

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    introduction

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    ch01

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    This chapter discusses the development of computers from early counting devices like the abacus to modern digital computers. It outlines several milestones, including the Analytical Engine, ENIAC, the first multiprocessor microchips of the 1970s, and the first IBM PC. The chapter also describes the role of a computer service professional, which involves skills in troubleshooting hardware and software as a technician, continuously learning as a scholar, and providing good customer service as a diplomat.

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    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    8 views8 pages

    Chapter Overview: The Development of The Computer The Role of A Computer Service Professional

    Uploaded by

    JonathanA.Ramirez
    This chapter discusses the development of computers from early counting devices like the abacus to modern digital computers. It outlines several milestones, including the Analytical Engine, ENIAC, the first multiprocessor microchips of the 1970s, and the first IBM PC. The chapter also describes the role of a computer service professional, which involves skills in troubleshooting hardware and software as a technician, continuously learning as a scholar, and providing good customer service as a diplomat.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
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    of 8

    Chapter Overview

    The Development of the Computer


    The Role of a Computer Service
    Professional

    The Abacus

    The Analytical Engine

    The First Electrically Driven


    Computer

    The Digital Electronic Computer

    1939: Atanasoff-Berry Computer (ABC)


    1943: Colossus I
    1945: Electronic Numerical Integrator
    and Computer (ENIAC)
    1960s1970s: Golden era of the
    mainframe computer

    Milestones of Modern Computing

    1971: first 4-bit multiprocessor (MP) 4004


    1 MHz
    1978: first 16-bit MP 8086 and
    coprocessor 8087
    1981: first PC by IBM (MS-DOS)4.7 MHz
    1986: first 32-bit computer80386
    1992: first Pentiumi586
    1999: processor speed exceeds 1 GHz
    6

    The Role of a Computer Service


    Professional

    Technician: troubleshoot hardware and


    software
    Scholar: continuously update skills and
    broaden knowledge
    Diplomat: cultivate good customer
    service skills

    Chapter Summary

    The abacus was the first computing device.


    Charles Babbage conceived the first
    mechanical computer.
    The first electrical computer computed
    results of the 1890 United States census.
    The Atanasoff-Berry Computer (1939) was
    the first digital computer.
    Todays computer service professional must
    be a technician, scholar, and diplomat.

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