Lillian M.

Strzezewski
Education
College of DuPage (2013- present)
Undergraduate- focus on Education

Immaculate Conception High School (2005-2009)

High School Diploma

Work Experience
Wyndham Garden- Elk Grove Village, IL (2014-present)
Front Desk Associate- part-time position

Take reservations for guests over the phone and in person

Send and receive faxes to and from guests and booking agents
Accommodate additional guest needs to ensure a pleasant customer
experience
Knowledge of Opera PMS system
Oxford Bank & Trust- Westmont, IL (2011-present)
Convenience Banker- full-time position
Childrens Cul-de-sac Committee Representative
Assist customers with teller transactions
Maintain a balanced cash drawer
Open new account relationships
Update and maintain customer account information
Provide excellent customer service to every bank visitor
Knowledge of IBS Insight
Work with committee members and other team members to coordinate
childrens events
File and organize personal, account, and legal documents
Create and maintain spreadsheets of account, promotion, and event
information

Panera Bread- Oak Brook, IL

Associate Trainer- full-time position
Provide customers with excellent service
Full knowledge of products
Train new team members on Panera culture
Cash handling
Barista experience