Plug & Play Data Center

Acceptable Use Policy

Updated May 7, 2010

The policies set forth in this Acceptable Use Policy (AUP) describe prohibited uses of the
Services(s) and are intended to maintain the integrity, reliability, security, and privacy of PLUG &
PLAYs customers. The examples described in this AUP are not exhaustive. PLUG & PLAY reserves
the right to modify this AUP at any time, without prior notice or consent, and by using the
Service(s), you agree to the latest version. Your Service(s) may be suspended or terminated for
violation of any of the terms of this AUP.
For purposes of this AUP, content "published or transmitted" via PLUG & PLAY's network or
equipment includes but is not limited to web content, emails, bulletin board postings, blogs, chats,
tweets, or any other type of posting or transmission that relies on the Internet.
The Following are Prohibited Activities:

Infringing upon the intellectual property rights of PLUG & PLAY or others, including but
not limited to copyrights, trademarks, patents or trade secrets;
Using your Service(s) or PLUG & PLAY's network to download, publish, distribute, or
otherwise copy or use any music, software, art, text, image, or any other work
protected by copyright law unless you have obtained the prior authorization from the
owner of the copyright to copy the work in that manner or you are otherwise
permitted by established copyright law to copy the work in that manner;
Any illegal activities, including advertising, transmitting or otherwise making available
gambling sites or services or disseminating, promoting or facilitating child
pornography;
Monitoring of data or traffic on a system or network without permission;
Attempting to probe, scan, penetrate or test the vulnerability of PLUG & PLAYs
systems or networks, or to breach PLUG & PLAY's security or authentication measures;
Using your Service(s) to distribute, send, or facilitate unsolicited mass e-mailings,
promotions, advertising, or solicitations (like Spam);
Unauthorized access to or use of data, systems or networks, including any attempt to
probe, scan or test the vulnerability of a system or network or to breach security or
authentication measures without the prior authorization of the owner of the system or
network;
Using your Service(s) to transmit, store, display or otherwise make available content
that is defamatory, obscene, abusive, invasive of privacy, or otherwise objectionable,
including content that constitutes child pornography, relates to bestiality, or depicts
non-consensual sex acts;
Any activities that may be harmful to PLUG & PLAYs users, including but not limited to
offering or disseminating fraudulent goods, services, schemes, or promotions (such as
ponzi and pyramid schemes, phishing or pharming), or engaging in other deceptive
practices;
Using your Service(s) to transmit, store, display or otherwise make available content or
other computer technology that may damage, interfere with, intercept, or
PLUG & PLAY
ACCEPTABLE USE POLICY

expropriate any system , program, or data, including viruses, Trojan horses, worms, time
bombs, or cancel bots.
Using any false, misleading, or deceptive TCP-IP packet header information in an
email or newsgroup posting;
Using any shared system provided by PLUG & PLAY in a way that interferes with the
normal operation of the shared system, or that consumes a disproportionate share of
the resources of the system;
Monitoring or crawling of a system that impairs or disrupts the system being monitored
or crawled.
Inundating a target with communications requests so the target either cannot
respond to legitimate traffic or responds so slowly that it becomes ineffective.
Intentionally interfering with the proper functioning of any system, including any
deliberate attempt to overload a system by mail bombing, news bombing, broadcast
attacks, or flooding techniques.
Operating network services like open proxies, open mail relays, or open recursive
domain name servers.
Using manual or electronic means to avoid any use limitations place on a system, such
as access and storage restrictions.
Any and all conduct that may result in retaliation against PLUG & PLAYs network,
website, employees, managers, officers or other agents.

Monitoring and Enforcement of this AUP

We reserve the right, but do not assume the obligation, to investigate any violation of this
AUP or misuse of the Service(s). We may (1) investigate violations of this Policy or misuse of the
Services or AWS Site; or (2) remove, disable access to, or modify any content or resource that
violates this AUP or any other agreement we have with you for use of the Service(s).
We may report any activity that we suspect violates any law or regulation to appropriate law
enforcement officials, regulators, or other appropriate third parties. Our reporting may
include disclosing appropriate customer information. We also may cooperate with
appropriate law enforcement agencies, regulators, or other appropriate third parties to help
with the investigation and prosecution of illegal conduct by providing network and systems
information related to alleged violations of this AUP.
Reporting Violations of this AUP
If you become aware of any violation of this AUP, you must immediately notify us and
provide us with assistance, as requested, to stop or remedy the violation. To report any
violation of this AUP, please email: abuse@pnptsg.com
You will not receive any credit under PLUG & PLAYs SLA for interruptions of your Service(s)
resulting from any violations of this AUP.

PLUG & PLAY

ACCEPTABLE USE POLICY