Sample of a System Flow Chart which

integrates ISO/TS 16949, ISO 14001 and

Customer-specific Requirements

ISO/TS 16949

These boxes have been added to demonstrate

the integration of respective requirements into a
singular document. They are not a mandatory
component of your procedures:

ISO 14001

Color Key:

General Motors Customerspecific requirements

SOP-0001 Internal Audit

ISO/-16949 Technical Specification
ISO-14001 Environmental Standard
General Motors Customer-specific requirements
Applicable Safety Regulations
ABC Company Operating System
Electronic Audit Database

4.1 General Requirements (Q.M.S.)

5.5.2 management Representative
8.2.2 Internal Audit

Start

Management Representative
oversees the maintenance of the Business Operating System
(per SOP-0002 Control of Documents and Records) and the
implementation of the internal audit at planned intervals, to verify
and ensure compliance to company, customer, legal,
regulatory, and reference standard requirements

4.1`.10 Internal Auditor Qualifications

(ISO/TS 16949 and ISO 14001)

Trained Internal Auditors List
Training Records

Lead Auditor updates

Trained Internal Auditor List

Yes

1.0 Scope (G.M. certification scope)

Changes to the Operating System

generated by subscription to new
standards, and/or changes in reference
standards and requirements
Updates to SOP-0001 Internal Audit

6.2.2.2 Training
8.2.2.5 Internal Auditor
Qualification

Trained Internal Auditors (Rec_____)

Independence of Activities
Matrix (Rec-____)

Trained Internal
Auditor List
(RECD000002)

Trainee
qualified?

4.3.2 Legal and Other Requirements

4.4.1 Structure and Responsibility
4.5.1 Monitoring & Measurement
4.5.4 Environmental Management System
Audit (a) 1,2

- Lead Auditor 4.4.2 Training

maintains multi-disciplinary team of qualified auditors
(Rec-____ Trained Internal Auditors) and ensures
that the Team is an adequate cross-sectional
representation of the company to ensure
impartiality and objectivity of audit
Updated Trained Internal

No

Auditors Record
Independence of Activities
Matrix Record

Training Requirements
Training Materials for:
ISO/TS 16949
ISO 14001
G.M. -specific
Requirements

Department
Managers
identify
suitable
candidates to
receive
Auditor
Training

Human Resources Department

conducts or arranges for suitable Internal Auditor Training
to meet qualification criteria, verifies qualifications &
records training (per SOP-0006 Human Resources Employee Empowerment)
Certificate of completion
Employee Training Records

No

Are there enough

qualified auditors to ensure
impartiality?

Yes
8.2.2.1 Quality Management System Audit
8.2.2.4 Internal Audit Plans

Trained Internal Auditors Record (Rec-____)

Independence of Activities Record (Rec-____)
Internal Audit Schedule (Rec-______)
Status & Importance Log (Rec-_____)
Action Plans from Management Review
Internal Audit Check List (Electronic Audit
Database)
ISO/TS-16949 Technical Specification
ISO 14001 Requirements
G.M.-specific requirements
ABC Company Operating System
Non-conformance Records
Customer complaints
Previous Audit Records

4.4.2 Training
4.5.4 Environmental Management System
Audit

Lead Auditor - annually plans and develops an

Internal Audit Schedule (Rec-____) and Audit Check List (Rec-____) per WI-____ Internal
Auditing of the ABC Company Operating System and ensures:
All operating processes across all shifts are audited
the status and importance of the processes and customer complaints is considered in
determining the audit frequency of individual areas (Rec-____ Status and Importance
Log)
the results of previous audits are considered
auditors are qualified (per Trained Internal Auditors List) and do not audit their own work
Internal Audit Schedule
(per Rec-_____ Independence of Activities)

No

Audit Check List

Internal Audit Schedule

Audit Check List
AIAG Quality System Assessment
ISO 14001 Standard
ISO/TS-16949 Technical Specification
ISO 14001 Requirements
G.M.-specific requirements
ABC Company Operating
System

Management Representative
reviews Internal Audit Schedule & Audit Check List
to ensure audit scope is comprehensive, frequency is
adequate, and objectivity and impartiality of
the auditors is maintained
Approved Internal Audit Schedule

Audit Plan &

Audit Check List
approved?

Approved Audit Check List

4.2.4 Control of Records

4.5.3 Records
4.1.2 Records Retention
Internal Audit Check List Record
Internal Audit Summary Summary of
Documents and Records Reviewed
Record

Internal Audit Schedule

Internal Audit Check List

Lead Auditor reviews audit records with

Internal Audit Team and
compiles and summarizes results
of audit
Internal Audit
Summary Report

Sample Integrated Business Operating System - Flow Chart

Go to
SOP-0001 Internal Audit - Revision 1

Yes

Lead Auditor and Internal Auditors

implement Audit Plan (per WI-____ Internal Auditing
of the ABC Company Operating System), ensuring
that records of audits are maintained
Internal Audit Check List Record
Internal Audit Interview Summary Record
Summary of Documents and Records
Reviewed

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