Banking Sector

BY:- GROUP 7
PRUDHVI MUNI DEEPAK (39)
SUDHANSHU SHEKHAR SINGH (54)
UTSAV ROY (62)
VIKASH KUMAR SINGH (64 )

Axis Bank

Address : R.S. NO.505/3, PATHADI PALAM, SOUTH KALAMASSERY, KOCHI - 682033 ERNAKULAM.

IFSC Code : UTIB0001647 .

Facilities available :

1.

Parking space.

2.

Air-conditioning.

3.

Waiting space available for customers.

4.

Help desk.

5.

2 counters : Deposit and Withdraw counters.

Customer-friendly ; generous environment.

Time taken to complete the Fixed Deposit procedure : 2 hours (approx).

Drinking water available.

Security guards available : 2 (in 2 shifts).

Mobile banking application ; net banking.

State Bank of India

Address - SCHOOL OF ENGG MAIN CAMPUS, CUSAT,KALAMASSERI, ERNAKULAM.

IFSC code - SBIN0010559 .

Parking space available.

Air-conditioning inside.

ATM facility available just outside the bank.

Security guards available : 1 (in 2 shifts).

Help desk not so efficient.

Waiting space cramped ; sometimes long queues.

Customer-friendliness is much on the lower side.

Counters available : 4.

Drinking water available.

Loans (housing, education, car) easily available with proper documentation within a short span of
time compared to other banks.

e-Banking services : online bill payment ; shopping, ticket booking, investment services, market
watch.

HDFC Bank

Address : SRUTHI TOWER, NEAR NEST, NH 47SOUTH

KALAMASSERY,KALAMASSERY.

IFSC Code : HDFC0000717 .

Parking space available but cramped.

Enough waiting space available.

Security guards available 24/7.

3 working counters.

Customer friendly ; always on the lookout for improvement.

Loan facilities proceedings very smooth.

Fixed deposit proceedings can be done within 2 hours.