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  • Dispute Form: Attention: Unionbank Customer Service Fax Number: 02 636-6256 Email

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    This dispute form from UnionBank provides instructions for disputing credit card transactions. The form requests information such as the cardholder's name, account and contact details, and details of the disputed transaction including date, merchant, and amount. The cardholder needs to indicate the reason for dispute by ticking the appropriate description, such as cancelled transaction or unauthorized charge. The form must be submitted along with supporting documents by mail, fax or email within specified timeframes in order for the dispute to be processed according to Visa chargeback conditions. Processing time is estimated between 15 to 85 days.

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    This dispute form from UnionBank provides instructions for disputing credit card transactions. The form requests information such as the cardholder's name, account and contact details, and details of the disputed transaction including date, merchant, and amount. The cardholder needs to indicate the reason for dispute by ticking the appropriate description, such as cancelled transaction or unauthorized charge. The form must be submitted along with supporting documents by mail, fax or email within specified timeframes in order for the dispute to be processed according to Visa chargeback conditions. Processing time is estimated between 15 to 85 days.

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    4 views2 pages

    Dispute Form: Attention: Unionbank Customer Service Fax Number: 02 636-6256 Email

    Uploaded by

    notapernota101
    This dispute form from UnionBank provides instructions for disputing credit card transactions. The form requests information such as the cardholder's name, account and contact details, and details of the disputed transaction including date, merchant, and amount. The cardholder needs to indicate the reason for dispute by ticking the appropriate description, such as cancelled transaction or unauthorized charge. The form must be submitted along with supporting documents by mail, fax or email within specified timeframes in order for the dispute to be processed according to Visa chargeback conditions. Processing time is estimated between 15 to 85 days.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
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    of 2

    31/F UNIONBANK PLAZA

    MERALCO AVE. ORTIGAS CENTER


    PASIG CITY 1650

    DISPUTE FORM
    Attention: UNIONBANK CUSTOMER SERVICE
    Fax Number: 02 636-6256
    Email: customer.service@unionbankph.com
    Please complete this form & attach the copy of the card's front and back image together with any other pertinent
    documentation and send them to any of the channels by mail, fax or email. These documents are required prior to
    processing your dispute in accordance with the chargeback conditions as outlined by Visa. If we do not receive these
    requirements within the timeframe specified above, the disputed transaction(s) will be considered valid. Processing time is
    15-85 calendar days.

    ALL INFORMATION MUST BE LEGIBLY PRINTED OR TYPED


    Name
    Card Number
    AccountNumber
    Home Number
    Office Number

    Cely Rose J. Caliao

    Mobile Number

    09175647244

    4404528832722205
    Fax Number
    Email Address
    Mode of Confirmation

    Coo_ky919@yahoo.com
    Email
    Fax
    (Text)

    X SMS

    To confirm receipt of your dispute letter and supporting docs, please indicate your preferred mode with
    a () tick mark.

    PLEASE INDICATE THE DETAILS OF THE DISPUTED TRANSACTIONS


    Transaction Date
    August 21, 2014

    Merchant Name
    Ayala Malls

    Disputed Amount
    P810

    Based on my examination of the Billing Statement of my credit card account and/or enquiry with your Customer Service, I am
    disputing the item/s listed above based on the following: (Please tick the most appropriate description)

    Multiple/twice charged for the same transaction


    Unauthorized/Unrecognized transaction
    Incorrect Transaction Amount
    Correct Amount:
    ___________________
    XCancelled transaction
    Date Cancelled:
    August 21, 2014_______
    Services Not Rendered (Defective or Returned Product, Undelivered Item)
    Paid Through Other Means (Please enclose receipt to prove other method of payment)
    Lost/Stolen Card
    Date Card Reported as Lost/Stolen: ______________________
    Others (provide detailed explanation)
    __________________________________________________________________________________________________________
    __________________________________________________________________________________________________________
    __________________________________________________________________________________________________________
    __________________________________________________________________________________________________________
    Signature ________________________________

    Date _September 27, 2014___________

    Note: For Lost/Stolen card dispute, copy of front and back image of card is no longer required.

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