Enterprise Systems

ERP Selection

Water Gremlin Case Study

Selection criteria
Provide insights into how well the business was operating
Due diligence is important
Interaction with friends, collogues and business contacts to get
information on the different brands of ERP
Internal research at Water Gremlin would help define what each
department needed in the ERP
Needs assessment using software
Hiring ERP consultant

Selection criteria
Evaluation of consultant:
Clearly defined experience
Capability
Personality

Software Library as tactical tool

4000 questions about company operations in areas such as cost analysis
and reporting procurement, debt collection, CRM etc.
Define their business requirements on the scale of one to nine(from no
interest to critical business requirement)
It compared the answers with the software in the databases to give a
better match

Selection criteria
SoftSelect as strategic tool
Addressed macro level issues such as creating a production plan as
opposed to questions about when and where certain fields should appear
on the screen
It also produces a print out showing which software would work, along
with explanations of why it will work

It was a very lengthy process, they were measuring 400 attributes

Constantly set up meetings with different stakeholders
Using three pinged approach, they shortlisted 45 ERP possibilities
Using Software Library ans SoftSelect, they listed 7 ERP systems

Selection criteria
The yearly gross sales of customers of each ERP vendor
Use of demonstration scripts
Script include special transactions the company experiences, so
the vendor who provides for special case without add ins and
with ease of access is the best
Asking prudent questions about the future of the ERP vendor
and its effect on support of the packages
Time required to implement ERP system